Provider Services Contact

Need information about how to contact provider services for questions about member benefits or claims.

  • Why is it that as a provider it is nearly impossible to get a hold of a real person on your provider line? Also why are we as providers being directed to avality to see benefit- but 90% of the time it only shows OON benefits? As a company why made 10.8 billion dollars last year and gave bonuses your executives are unable to spend a little bit of that money to improve these very simple things. UHC has a far better provider line than you. I am able to get a hold of a real person within minutes. I have now be on hold for 30 minutes

  • Wow- just got through to a real person- but they said the have to call the help desk because her accumulation system isn't working. What a literal joke of a system. 

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