<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://connect.bcbsil.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>How can I speak with a representative ?</title><link>https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1381/how-can-i-speak-with-a-representative</link><description>I am a newly enrolled provider. The claims I submitted are being denied and I am not sure how to proceed. 
 How can I speak with an actual human being? The provider services number is automated and there isn&amp;rsquo;t any other phone number or email listed.</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><lastBuildDate>Mon, 28 Jul 2025 16:12:04 GMT</lastBuildDate><atom:link rel="self" type="application/rss+xml" href="https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1381/how-can-i-speak-with-a-representative" /><item><title>RE: How can I speak with a representative ?</title><link>https://connect.bcbsil.com/thread/3001?ContentTypeID=1</link><pubDate>Mon, 28 Jul 2025 16:12:04 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:555ea236-0b2e-45d3-8fd6-6c48aea81067</guid><dc:creator>pgaylan</dc:creator><description>&lt;p&gt;For anyone wondering if there is a solution, there is none. After private messaging, they referred me to the same customer service phone number and a link&amp;nbsp;Availity with no option to speak with a human.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: How can I speak with a representative ?</title><link>https://connect.bcbsil.com/thread/3000?ContentTypeID=1</link><pubDate>Mon, 28 Jul 2025 16:03:05 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:ed8cd4dd-59e3-46ba-aed8-74d81d862226</guid><dc:creator>pgaylan</dc:creator><description>&lt;p&gt;Is there a more prompt form of communication? My follow up questions have no been answered.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: How can I speak with a representative ?</title><link>https://connect.bcbsil.com/thread/2999?ContentTypeID=1</link><pubDate>Mon, 28 Jul 2025 15:54:46 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:f93f1014-2417-409a-90b1-6fdbc069182c</guid><dc:creator>pgaylan</dc:creator><description>&lt;p&gt;I&amp;#39;ve responded&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: How can I speak with a representative ?</title><link>https://connect.bcbsil.com/thread/2998?ContentTypeID=1</link><pubDate>Mon, 28 Jul 2025 15:46:36 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:64f9b185-9d8f-40b6-b736-df931d9f3f4f</guid><dc:creator>BCBSIL Connect Team</dc:creator><description>&lt;p&gt;Hello, I&amp;#39;m responding to you on your private message. ~ HC&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: How can I speak with a representative ?</title><link>https://connect.bcbsil.com/thread/2997?ContentTypeID=1</link><pubDate>Mon, 28 Jul 2025 15:39:31 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:35b9c7a1-c793-47e2-959f-56d9e386289c</guid><dc:creator>pgaylan</dc:creator><description>&lt;p&gt;How do we speak with a human regarding a patient? No option available&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: How can I speak with a representative ?</title><link>https://connect.bcbsil.com/thread/2851?ContentTypeID=1</link><pubDate>Wed, 12 Feb 2025 20:29:55 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:712762e4-7312-44e3-893e-b398e83aa711</guid><dc:creator>BCBSIL Connect Team</dc:creator><description>&lt;p&gt;Hello, I&amp;#39;ve responded to you on your private message. ~ HC&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: How can I speak with a representative ?</title><link>https://connect.bcbsil.com/thread/2850?ContentTypeID=1</link><pubDate>Wed, 12 Feb 2025 19:59:53 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:b5efe670-43cd-4c7a-b700-c8d87d0b925b</guid><dc:creator>FedUpProvider</dc:creator><description>&lt;p&gt;We are a multi provider office that is having the same issues.&amp;nbsp; We have sent a private message on here as we don&amp;#39;t know how to connect to someone live.&amp;nbsp; If the automative system doesn&amp;#39;t&amp;#39; understand you then it tells you to call back and you are starting back at square one&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: How can I speak with a representative ?</title><link>https://connect.bcbsil.com/thread/2813?ContentTypeID=1</link><pubDate>Tue, 26 Nov 2024 15:32:35 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:9cdc5614-260f-431b-aead-bbcb788f7c8c</guid><dc:creator>BCBSIL Connect Team</dc:creator><description>&lt;p&gt;Hello, If you&amp;#39;d like to send us a private message we can see how we can help. ~ KW&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>