https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1464/bcbs-community-claims-being-processed-oonGood afternoon. I am reaching out as all our providers are showing OON for Blue Cross Blue Shield community. We have been trying to get in touch with someone in BCBS Community provider relations and are unsuccessful in getting any response. We have emaileden-USTelligent Community 12Wed, 17 Sep 2025 17:54:03 GMThttps://connect.bcbsil.com/thread/3049?ContentTypeID=1Wed, 17 Sep 2025 17:54:03 GMT6e104328-2028-43b6-bb31-8401437dc51f:895c18fc-3a9b-4558-a411-a559a2ade836BCBSIL Connect Team<p>Hello,&nbsp;</p> <p>The State of Illinois is responsible for credentialing and recredentialing of physicians and certain other providers who participate in Medicaid plans.</p> <p>To be eligible to participate, providers must be enrolled and credentialed through the<b> Illinois Medicaid Program Advanced Cloud Technology</b> system. For more information, visit <a id="" href="https://hfs.illinois.gov/">https://hfs.illinois.gov/</a>.&nbsp;<span>&nbsp;Providers with general questions about IMPACT or provider enrollment may email&nbsp;<a id="" href="mailto:IMPACT.Help@Illinois.gov">IMPACT.Help@Illinois.gov</a>&nbsp;or&nbsp;call 877-782-5565 (select option 1). You can find additional resources regarding Medicaid plans at&nbsp;<a href="https://www.bcbsil.com/provider/network/network/medicaid">www.bcbsil.com/.../medicaid</a></span></p> <p><span>~ HC</span></p><div style="clear:both;"></div>