We received a deposit to our bank from BCBS IL, but we did not receive an EOB. Cannot find EFT ref # on bank transaction details

We received a deposit to our bank from BCBS IL, but we did not receive an EOB. Cannot find EFT ref # on bank transaction detailshttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1485/we-received-a-deposit-to-our-bank-from-bcbs-il-but-we-did-not-receive-an-eob-cannot-find-eft-ref-on-bank-transaction-detailsAll I have to go on are the transaction details from the bank, and it's very unclear which number in this string of text is the EFT REF #/Check #. Edited for privacy reasons - handling in private message.en-USTelligent Community 12Mon, 10 Nov 2025 21:20:13 GMTRE: We received a deposit to our bank from BCBS IL, but we did not receive an EOB. Cannot find EFT ref # on bank transaction detailshttps://connect.bcbsil.com/thread/3123?ContentTypeID=1Mon, 10 Nov 2025 21:20:13 GMT6e104328-2028-43b6-bb31-8401437dc51f:3c5c2adc-5bac-4f3c-9296-f00d778a1a6aBCBSIL Connect Team<p>Hello, We can ask our provider team to help you with this if you'd like to send us a private message. We recommend editing or deleting this public post to keep your check information private. ~ KW</p><div style="clear:both;"></div>