https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1501/payment-cancellation-refund-request-and-membership-id-lostHi, I just noticed that a January payment was charged to my account, which I was not aware of. I want to cancel the payment and request a refund, as I have not used any benefits. I am also unable to log in because I have not received my Member IDen-USTelligent Community 12Fri, 27 Feb 2026 20:50:57 GMThttps://connect.bcbsil.com/thread/3376?ContentTypeID=1Fri, 27 Feb 2026 20:50:57 GMT6e104328-2028-43b6-bb31-8401437dc51f:0ad1b038-88b4-4cec-bb9f-b51f05ecfa62Deborah Walizer<p>How do I get my refund? Is there a billing dept. often #?</p><div style="clear:both;"></div>https://connect.bcbsil.com/thread/3375?ContentTypeID=1Fri, 27 Feb 2026 19:21:58 GMT6e104328-2028-43b6-bb31-8401437dc51f:d13b5d72-c9e5-400f-94f2-3aa9dc16d468BCBSIL Connect Team<p>Hi Deborah, I&#39;m responding to you on your private message. ~ HC</p><div style="clear:both;"></div>https://connect.bcbsil.com/thread/3374?ContentTypeID=1Fri, 27 Feb 2026 18:58:28 GMT6e104328-2028-43b6-bb31-8401437dc51f:8605c6af-8bd8-4d01-abea-ce159c898328Deborah Walizer<p>Hi, my name is Deborah Walizer. My broker cancelled my Insurance in Nov. 2025. A January payment was auto deducted from my account.I have new Insurance as of Jan. 1st 2026.I called 3 times to confirm cancellation, and still not cancelled. I am requesting a refund of my payment of $1019.16 that was taken from my account. &nbsp;</p><div style="clear:both;"></div>https://connect.bcbsil.com/thread/3202?ContentTypeID=1Fri, 02 Jan 2026 18:45:12 GMT6e104328-2028-43b6-bb31-8401437dc51f:72470cb1-b004-488a-8681-ac5f5d57827dBCBSIL Connect Team<p>Hello, If you could send us a private message, we can look into your situation. ~ HC</p><div style="clear:both;"></div>