https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1531/getting-the-id-number-but-there-is-no-group-numberI have a patient who has not received their ID card. He had different insurance last year. I have tried to pull this patient up on Availity, however you have to have the member ID to send a query. The patient has asked his HR but no one has respondeden-USTelligent Community 12Tue, 27 Jan 2026 14:19:22 GMThttps://connect.bcbsil.com/thread/3297?ContentTypeID=1Tue, 27 Jan 2026 14:19:22 GMT6e104328-2028-43b6-bb31-8401437dc51f:df19dd34-28fc-45b8-9855-1b2c3c44a575BCBSIL Connect Team<p>Hello, We have responded to your private message. ~ KW</p><div style="clear:both;"></div>