https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1534/i-can-t-get-into-my-accountThe email is not working I have tried over and overen-USTelligent Community 12Fri, 06 Mar 2026 20:05:16 GMThttps://connect.bcbsil.com/thread/3410?ContentTypeID=1Fri, 06 Mar 2026 20:05:16 GMT6e104328-2028-43b6-bb31-8401437dc51f:a763d20e-f0f6-4e96-83a3-532fb8d91fcbBCBSIL Connect Team<p>Hi David, No, you will not be able to make a new account if you already have an existing one. Our team can help you get back into your account if you&#39;d like to send us a private message. ~ KW</p><div style="clear:both;"></div>https://connect.bcbsil.com/thread/3409?ContentTypeID=1Fri, 06 Mar 2026 18:53:12 GMT6e104328-2028-43b6-bb31-8401437dc51f:f72e3d15-1ae9-491d-8a0f-dca3faa6c4daDAVID SIMPSON<p>I can&#39;t get into my account the email address is not working to get a new password, can I make a new account?</p><div style="clear:both;"></div>https://connect.bcbsil.com/thread/3308?ContentTypeID=1Thu, 29 Jan 2026 20:54:28 GMT6e104328-2028-43b6-bb31-8401437dc51f:f8d2d80a-6b48-47e2-a1a3-300764c8075fBCBSIL Connect Team<p>Hello, If you could send us a private message, we can help you get logged in. ~ HC</p><div style="clear:both;"></div>