https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1535/can-t-login-to-rewards-says-i-m-not-18Can&rsquo;t log in to BCCHP IL Rewards, it says &ldquo;user must be 18&rdquo; however, I am well over 18. Tried to contact support on the phone but no help.en-USTelligent Community 12Thu, 29 Jan 2026 22:36:00 GMThttps://connect.bcbsil.com/thread/3309?ContentTypeID=1Thu, 29 Jan 2026 22:36:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:51febd36-9f14-4c73-acdc-af618d033f63BCBSIL Connect Team<p>Hello, Your plan is handled by a specialized area. You will need to call the member services number on your ID card for assistance with this. ~ HC</p><div style="clear:both;"></div>