I keep getting emails saying CLAIM NOTIFICATION. However, I haven&#39;t had a plan in years.https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1546/i-keep-getting-emails-saying-claim-notification-however-i-haven-t-had-a-plan-in-yearsI&#39;m able to reset my password and attempt to login. But it says the error below. &quot;The information you gave us doesn&#39;t match with any members in our records. Please try again. If you need help, please call the Customer Service number on your member IDen-USTelligent Community 12Wed, 25 Feb 2026 14:23:05 GMTRE: I keep getting emails saying CLAIM NOTIFICATION. However, I haven't had a plan in years.https://connect.bcbsil.com/thread/3366?ContentTypeID=1Wed, 25 Feb 2026 14:23:05 GMT6e104328-2028-43b6-bb31-8401437dc51f:ee065a06-152c-4835-a2d0-c4490340d9afBCBSIL Connect Team<p>Hi Ryan, If you could send us a private message, our team can look into the message you received. ~ HC</p><div style="clear:both;"></div>