when I log in, it is bringing up my old coverage and not the new plan under my husbands coverage

when I log in, it is bringing up my old coverage and not the new plan under my husbands coveragehttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1601/when-i-log-in-it-is-bringing-up-my-old-coverage-and-not-the-new-plan-under-my-husbands-coverageHello, I use to have coverage independently under my employer Trivium Academy for blue cross blue shield of texas. I am now back under my husbands plan on bcbs of illinois and when I log in online or the app, it keeps redirecting me from the illinoisen-USTelligent Community 12Wed, 12 Aug 2026 16:27:51 GMTRE: when I log in, it is bringing up my old coverage and not the new plan under my husbands coveragehttps://connect.bcbsil.com/thread/3530?ContentTypeID=1Wed, 12 Aug 2026 16:27:51 GMT6e104328-2028-43b6-bb31-8401437dc51f:e5049f96-cd61-4f2c-bc05-56f2d706313cmonacodrive<p>how do I do that?  </p><div style="clear:both;"></div>RE: when I log in, it is bringing up my old coverage and not the new plan under my husbands coveragehttps://connect.bcbsil.com/thread/3529?ContentTypeID=1Wed, 12 Aug 2026 16:26:20 GMT6e104328-2028-43b6-bb31-8401437dc51f:f6c9d05a-94a7-400c-a2ed-859fcc279b06BCBSIL Connect Team<p>Hello, If you could send us a private message, we can help you get logged in. ~ HC</p><div style="clear:both;"></div>