https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1613/blank-screen-when-clicking-create-an-accountI&#39;m a new member trying to create my account, but when I click &quot;Create an Account&quot;, the screen is white and doesn&#39;t load. I&#39;ve tried on Google Chrome, Microsoft Edge, and the BCBSIL app with the same issue. I&#39;ve also made sure to try this without anyen-USTelligent Community 12Wed, 02 Sep 2026 18:04:16 GMThttps://connect.bcbsil.com/thread/3547?ContentTypeID=1Wed, 02 Sep 2026 18:04:16 GMT6e104328-2028-43b6-bb31-8401437dc51f:f1e60975-64cb-4197-a284-6261c8272200AYates1313<p>Sent!</p><div style="clear:both;"></div>https://connect.bcbsil.com/thread/3546?ContentTypeID=1Wed, 02 Sep 2026 18:00:26 GMT6e104328-2028-43b6-bb31-8401437dc51f:8bfbfb20-a0e6-4ed2-bba0-c051c8388efcBCBSIL Connect Team<p>Hello, We can help you with this if you&#39;d like to send us a private message. ~ KW</p><div style="clear:both;"></div>