talk to an agent

talk to an agenthttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/189/talk-to-an-agentI have tried 5 times and say I am a member and is asking for National provider ID or Tax IDen-USTelligent Community 12Tue, 17 May 2016 16:22:11 GMTRE: talk to an agenthttps://connect.bcbsil.com/thread/216?ContentTypeID=1Tue, 17 May 2016 16:22:11 GMT6e104328-2028-43b6-bb31-8401437dc51f:ace00e6e-72d3-4192-89b1-d6f06bb68abcBCBSIL Connect TeamHi Barbara, It sounds like our phone system is transferring your call to our provider area for some reason. If you'd like to send us a private message with your plan ID and contact information we can have our team take a look at what's going on and see how else we can help. ~ Kayla<div style="clear:both;"></div>