https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/343/advice-on-how-to-reach-a-human-on-the-phoneI am a provider attempting to reach someone in regards to a members benefits. Their ID contains 2 letters in the middle of the numbers and it is not letting me get far enough to speak to a human being. How can I get ahold of someone without having toen-USTelligent Community 12Fri, 30 Nov 2018 21:08:58 GMThttps://connect.bcbsil.com/thread/542?ContentTypeID=1Fri, 30 Nov 2018 21:08:58 GMT6e104328-2028-43b6-bb31-8401437dc51f:4c3634fe-e495-4324-b7d7-364fab0717f8BCBSIL Connect TeamHello, We have received your private message and have responded to you there. ~ Kayla<div style="clear:both;"></div>https://connect.bcbsil.com/thread/541?ContentTypeID=1Fri, 30 Nov 2018 19:56:59 GMT6e104328-2028-43b6-bb31-8401437dc51f:5414e38b-2309-483a-a484-4f8267894ef5terilockhartHow do I send a private message? I too need to speak with a live person and am having trouble getting through. Thank you.<div style="clear:both;"></div>https://connect.bcbsil.com/thread/467?ContentTypeID=1Wed, 21 Mar 2018 12:11:29 GMT6e104328-2028-43b6-bb31-8401437dc51f:87440ef8-99f9-43b6-80fa-a07f88a9cb0fBCBSIL Connect TeamHello, If you could send us a private message, we can have someone from Provider Services get in touch with you. ~ Heather<div style="clear:both;"></div>