https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/347/getting-a-second-opinionMy 14-year-old son has Crohn&#39;s Disease, and has been in pain for about 18 months. Our specialist has tried various drugs, yet he still shows all symptoms (pain, diarrhea, bloody stool). Our doctor is now talking about a serious 3-step surgery that woulden-USTelligent Community 12Thu, 05 Apr 2018 09:56:08 GMThttps://connect.bcbsil.com/thread/477?ContentTypeID=1Thu, 05 Apr 2018 09:56:08 GMT6e104328-2028-43b6-bb31-8401437dc51f:3e04d468-811e-4718-8f3d-2ccc8217703dbduewelThank you... got it now.<div style="clear:both;"></div>https://connect.bcbsil.com/thread/476?ContentTypeID=1Thu, 05 Apr 2018 09:49:11 GMT6e104328-2028-43b6-bb31-8401437dc51f:99e717f2-bd44-4e26-bc48-548479a946d4BCBSIL Connect TeamIn the upper right hand corner there is a message icon. You can click on this and then click on &quot;new message&quot;. ~ Heather<div style="clear:both;"></div>https://connect.bcbsil.com/thread/475?ContentTypeID=1Thu, 05 Apr 2018 09:18:08 GMT6e104328-2028-43b6-bb31-8401437dc51f:9b5815ee-443f-4180-bc61-93cefee542b4bduewelHow do I send a private message to the BCBSIL Connect team?<div style="clear:both;"></div>https://connect.bcbsil.com/thread/472?ContentTypeID=1Thu, 05 Apr 2018 08:26:38 GMT6e104328-2028-43b6-bb31-8401437dc51f:e59f5316-b99b-4adc-9826-170aa2129cb2BCBSIL Connect TeamI&#39;m sorry to hear everything your son has been going through. If you could send us a private message, we&#39;d be happy to have someone look into your benefits for you. ~ Heather<div style="clear:both;"></div>