I just called Human resources and asked them if I could send them an email, their response was " We dont accept emails here", is this possible?

I just called Human resources and asked them if I could send them an email, their response was " We dont accept emails here", is this possible?https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/359/i-just-called-human-resources-and-asked-them-if-i-could-send-them-an-email-their-response-was-we-dont-accept-emails-here-is-this-possibleI just never heard of human resources not accepting emails, am I wrong for feeling like i was being shoved to the side?en-USTelligent Community 12Wed, 01 Oct 2014 22:06:05 GMT