https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/531/providers-can-no-longer-receive-live-helpI am a provider and have been unable to reach a live person! I am extremely frustrated, Availity does not give me the information I need because of my provider type and now I cannot talk to a person to anwser my question???en-USTelligent Community 12Fri, 28 Aug 2020 17:59:09 GMThttps://connect.bcbsil.com/thread/790?ContentTypeID=1Fri, 28 Aug 2020 17:59:09 GMT6e104328-2028-43b6-bb31-8401437dc51f:52f8c4fa-e620-4024-9c64-fb76f302ca28Bryan<p>Did you ever receive the help you needed?</p><div style="clear:both;"></div>https://connect.bcbsil.com/thread/787?ContentTypeID=1Wed, 26 Aug 2020 13:06:47 GMT6e104328-2028-43b6-bb31-8401437dc51f:6c83e35f-71cb-48b6-89c0-1785fb686f0bBCBSIL Connect Team<p>Hello, I&#39;m sorry you&#39;ve had such a frustrating experience. If you could send us a private message, I can have our provider services team give you a call. ~ Heather</p><div style="clear:both;"></div>