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Need information about how to contact provider services for questions about member benefits or claims.
Hello,
I'm trying to contact someone at BCBS of IL as a provider, but the automated system does not let me transfer to a live representative. How can we get in contact with someone at BCBS of IL?
My secret tip is to call Provider Services (800-972-8088 is the number I use). When asked for the patient's DOB, enter it incorrectly three times. After the third time, the automated system will transfer you to a live representative. I hope this helps!