https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/724/does-bcbs-of-illinois-have-human-representativesI am wondering why absolutely NONE of the provider phone numbers will allow a providers office to speak with a HUMAN REPRESENTATIVE. Availity is not giving a clear explanation of benefits and neither are the AUTOMATED BCBS of Illinois provider phone linesen-USTelligent Community 12Fri, 08 Jul 2022 14:08:47 GMThttps://connect.bcbsil.com/thread/1671?ContentTypeID=1Fri, 08 Jul 2022 14:08:47 GMT6e104328-2028-43b6-bb31-8401437dc51f:3df11cb6-949d-4e08-a83b-962be3ee6b8cAshley Sims<p>doesn&#39;t work, to a dental implant place</p><div style="clear:both;"></div>https://connect.bcbsil.com/thread/1187?ContentTypeID=1Wed, 17 Nov 2021 15:18:47 GMT6e104328-2028-43b6-bb31-8401437dc51f:9a362649-2cfa-48e7-96a1-bd1f52d6906dSharlee<p>My secret tip is to put the patient&#39;s DOB in <strong>incorrectly</strong> <span style="text-decoration:underline;">three times</span>. After the third time, the automated system will transfer you to a live representative.</p><div style="clear:both;"></div>https://connect.bcbsil.com/thread/1179?ContentTypeID=1Mon, 15 Nov 2021 17:44:21 GMT6e104328-2028-43b6-bb31-8401437dc51f:6f4449eb-cb47-4119-90a9-a4d749699665BCBSIL Connect TeamThank you AraCan for reaching out. We will await your private message. -<div style="clear:both;"></div>https://connect.bcbsil.com/thread/1178?ContentTypeID=1Sat, 13 Nov 2021 01:58:19 GMT6e104328-2028-43b6-bb31-8401437dc51f:0c4795af-6f07-4b8b-b172-808924bd5b79Crystal712<p>THANK YOU SO MUCH!!!!!!</p><div style="clear:both;"></div>https://connect.bcbsil.com/thread/1173?ContentTypeID=1Thu, 11 Nov 2021 21:46:22 GMT6e104328-2028-43b6-bb31-8401437dc51f:2804031b-9e71-4d86-9a89-864c987adc1bForlifetherapy<p>I was just able to speak to a human representative at 1-888-986-7682. Write that number down somewhere!</p><div style="clear:both;"></div>https://connect.bcbsil.com/thread/1169?ContentTypeID=1Thu, 11 Nov 2021 21:12:36 GMT6e104328-2028-43b6-bb31-8401437dc51f:d14d8af6-5c1d-4ad0-a20e-a53c2535c875Forlifetherapy<p><span>FYI - BCBS of IL will send you a private message telling you that their provider services will call you back but they wont. Then when you private message again, they will lie and say that they called a specific date and talked to you about a generic reason.</span></p><div style="clear:both;"></div>https://connect.bcbsil.com/thread/1166?ContentTypeID=1Thu, 11 Nov 2021 20:57:55 GMT6e104328-2028-43b6-bb31-8401437dc51f:c4c066d2-12a6-4270-aecc-8b4ae55870b6BCBSIL Connect Team<p>There is a button on the right hand side of the page here that you can click to send a private message. ~ Kayla</p><div style="clear:both;"></div>https://connect.bcbsil.com/thread/1163?ContentTypeID=1Thu, 11 Nov 2021 20:54:50 GMT6e104328-2028-43b6-bb31-8401437dc51f:e8196f66-c225-4962-8d55-7a017796cc64Crystal712<p>And how do we do that?</p><div style="clear:both;"></div>https://connect.bcbsil.com/thread/1159?ContentTypeID=1Thu, 11 Nov 2021 20:46:49 GMT6e104328-2028-43b6-bb31-8401437dc51f:7dc5dde0-1451-4f3a-a3a5-7300a825002aBCBSIL Connect Team<p>Hi Crystal, If you&#39;d like to send us a private message we can have someone from provider services call you to help. ~ Kayla</p><div style="clear:both;"></div>https://connect.bcbsil.com/thread/1157?ContentTypeID=1Thu, 11 Nov 2021 20:32:49 GMT6e104328-2028-43b6-bb31-8401437dc51f:9f44a6de-b32e-44c0-ae20-7dc56408218fCrystal712<p>I have the SAME question!! This is ridiculous I have an issue on 2 patients and just keep being told I cant speak to someone!!!</p><div style="clear:both;"></div>https://connect.bcbsil.com/thread/1156?ContentTypeID=1Thu, 11 Nov 2021 20:16:16 GMT6e104328-2028-43b6-bb31-8401437dc51f:fe54d5b4-6b96-4378-9548-75c606c2bae5AraCan<p>I see the private message button. Thank you.&nbsp;</p><div style="clear:both;"></div>