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I'm calling the number that is listed on the BCBS Illinois website as provider customer service and it's just giving me a bunch of pre-recorded advertisements. What's up with that? Do you guys actually have a customer service line that we can call or do I need to PM y'all again to get someone to call me?
Hello, If you'd like to send us a private message we can ask our provider services team to call you to discuss how you can reach them. ~ Kayla
Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association
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