https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/968/how-can-i-get-a-live-person-on-the-phone-to-discuss-claim-statusI need to speak with a customer service specialist regarding 7 separate claims that I have submitted. I need updates on claim status.en-USTelligent Community 12Mon, 18 Jul 2022 17:46:20 GMThttps://connect.bcbsil.com/thread/1705?ContentTypeID=1Mon, 18 Jul 2022 17:46:20 GMT6e104328-2028-43b6-bb31-8401437dc51f:9b7b22dd-944a-4dba-8a3d-20636fd60948BCBSIL Connect Team<p>Hi Michelle, I&#39;m responding to you on your private message. ~ Heather</p><div style="clear:both;"></div>