https://connect.bcbsil.com/ask-bcbsil/en-USTelligent Community 12https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1582/i-m-trying-to-find-out-how-many-days-early-from-your-last-wellness-exam-can-you-schedule-a-future-annual-wellness-exam-and-still-have-it-covered-at-100/3480Thu, 18 Jun 2026 13:15:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:864d6599-cb4f-4c0f-9dee-ce48010408e2BCBSIL Connect TeamYou can send a private message by clicking on the blue private message box either to the right of this message or at the bottom of the page. ~ HChttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1582/i-m-trying-to-find-out-how-many-days-early-from-your-last-wellness-exam-can-you-schedule-a-future-annual-wellness-exam-and-still-have-it-covered-at-100/3479Wed, 17 Jun 2026 21:53:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:14b4bf5d-bcc4-411a-8d44-40b902e82a24janell98Where do I send a private message to?https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1582/i-m-trying-to-find-out-how-many-days-early-from-your-last-wellness-exam-can-you-schedule-a-future-annual-wellness-exam-and-still-have-it-covered-at-100/3478Wed, 17 Jun 2026 20:06:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:88b7b333-9f07-4b7e-8870-4ce778b27c1eBCBSIL Connect TeamHello, If you could send us a private message, we can check on that for you. ~ HChttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1582/i-m-trying-to-find-out-how-many-days-early-from-your-last-wellness-exam-can-you-schedule-a-future-annual-wellness-exam-and-still-have-it-covered-at-100Wed, 17 Jun 2026 19:55:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:c9bef479-5b35-457e-a5ea-598e0b0a18f7janell98I had my annual wellness exam last year on 9/24/25. I can not find my doctor available for this same date and wondering if I scheduled it a week earlier, if it would still be covered at 100%?https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1367/i-have-not-been-able-to-login-to-my-account-for-at-least-2-months-i-keep-getting-the-error-message-we-currently-can-t-access-your-information-please-try-again-later-the-app-is-up-to-date-my-username-and-password-are-correct-i/3477Tue, 16 Jun 2026 16:33:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:28e5fa2a-3ef2-4ddb-b3bb-72846543e421cageddames1159Worse website experience ever. I suddenly can't login despite spending hours on the phone with support.https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1581/never-received-my-id-card-and-do-not-know-my-member-id-number-cannot-log-in-or-register-for-digital-card-without-the-member-id-number-was-told-via-phone-call-someone-would-email-me-info-and-i-never-received-email/3475Thu, 11 Jun 2026 13:19:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:ce5f4912-5f37-4553-ae88-afd37d2365afBCBSIL Connect TeamHello, Please send us a private message and we can help you with this. ~ HChttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1581/never-received-my-id-card-and-do-not-know-my-member-id-number-cannot-log-in-or-register-for-digital-card-without-the-member-id-number-was-told-via-phone-call-someone-would-email-me-info-and-i-never-received-email/3474Wed, 10 Jun 2026 22:48:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:7c89d02a-ea2c-4834-b094-960eb845b620Jacob BirdI have the same issue I need to register and get a card.https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1581/never-received-my-id-card-and-do-not-know-my-member-id-number-cannot-log-in-or-register-for-digital-card-without-the-member-id-number-was-told-via-phone-call-someone-would-email-me-info-and-i-never-received-email/3473Tue, 02 Jun 2026 13:42:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:c7a827c7-335a-4f0f-95b7-6ae7a8ffd9d5BCBSIL Connect TeamHi Michael, I'm responding to you on your private message. ~ HChttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1581/never-received-my-id-card-and-do-not-know-my-member-id-number-cannot-log-in-or-register-for-digital-card-without-the-member-id-number-was-told-via-phone-call-someone-would-email-me-info-and-i-never-received-emailTue, 02 Jun 2026 03:56:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:27845f10-6466-4c15-b52a-4e30d8cacebeMichaelDNeed member id card. I do not know my member id number because I never received my welcome letter or card. I cannot log in or register. I need to see a doctor but am unable to without my member id. I called 10 days ago and was supposed to get an email which I never got. I am unable to wait on another hour long phone call. I see other posts saying to send private message but how?https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1580/new-member-still-not-received-member-card-and-can-t-set-up-online-member-access-despite-active-plan/3472Mon, 01 Jun 2026 13:25:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:11d545c5-8ee0-472d-a9b8-1e8a80dc588dBCBSIL Connect TeamHello, If you could send us a private message, we can help you get your membership information. ~ HChttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1580/new-member-still-not-received-member-card-and-can-t-set-up-online-member-access-despite-active-planSun, 31 May 2026 16:47:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:411994b8-7e2d-43ec-aa79-29d27d98a9e0mablewisI paid my premium and my BCBS plan is active but I haven’t received my member card in the mail and i activated my plan almost a month ago and the verification to set up my online account is a blank link i’ve tried requesting new ones 15x, used six different search engines all the links are blank. What do I do?? I can’t even make doctor appointments because I’m still missing the Member ID this feels unfair.MembershipCustomer ServiceCoverage Questionhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1421/how-to-request-more-pt-visits-for-a-patient-who-has-a-soft-max/3471Fri, 29 May 2026 21:24:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:cdefde97-8bf1-4bdc-84a3-10e323dded1fCoughllaI would love the information toohttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1579/why-can-i-no-longer-get-in-contact-with-a-live-representative-to-help-with-questions-relative-to-my-contract-and-paneling/3470Fri, 22 May 2026 17:03:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:6b4499a1-1122-40ec-9d77-af602b3fb60fBCBSIL Connect TeamThere is not a phone number we can provide for the provider relations area. You will need to wait for them to respond to your email. ~ KWhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1579/why-can-i-no-longer-get-in-contact-with-a-live-representative-to-help-with-questions-relative-to-my-contract-and-paneling/3469Fri, 22 May 2026 16:28:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:064e3ccd-165b-449a-a4c3-994947b54365298824.davidgraypcI am in the process of helping another provider with paneling and the provider relations email has not returned any of our questions straight forward and we need to speak with a representative on the phone. Are you saying that there is no longer phone communication with providers and that the only way to make contact is through email?https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1579/why-can-i-no-longer-get-in-contact-with-a-live-representative-to-help-with-questions-relative-to-my-contract-and-paneling/3468Fri, 22 May 2026 15:51:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:d8d39d95-27bd-4a91-aa8c-94fa5d2e3d5aBCBSIL Connect TeamHello, For assistance with contract and paneling issues you will need to contact our provider relations team at ProviderRelations@bcbsil.com . ~ KWhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1579/why-can-i-no-longer-get-in-contact-with-a-live-representative-to-help-with-questions-relative-to-my-contract-and-panelingFri, 22 May 2026 15:46:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:8d4278f6-226e-4efe-aefb-4b37bc03ad01298824.davidgraypcIt seems that for sometime now there have been no live representatives to answer provider's questions. All options when I call in are either fully automated responses or require a claim number. I am interested in questions that are not realtive to any of the options, therefore, I also do not have a claim number associated with the call. I have tried many options on the provider call line but nothing will get me to a live representative. As providers do we no longer have an option to speak with a live representative?providerhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1557/access-to-this-application-is-not-authorized-how-can-i-login/3467Thu, 21 May 2026 16:20:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:c7e2723d-9cb4-4847-8d3f-9d2ab2d03245HermannSame problem here. New member, could log in to apply but now I get the same message! Any help is greatly appreciated!https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1577/i-have-already-sent-a-private-message-but-our-primary-concern-is-connecting-with-a-live-representative-i-am-a-representative-from-a-provider-s-office-and-we-are-currently-managing-over-2-000-pending-claims-that-require-immedi/3465Mon, 18 May 2026 19:35:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:ead45d86-620f-479b-bd64-e7b9010a129fErrol Mosses RodriguezThe issue is that no remittance or EOB has been received, and therefore no claim number is available. When we attempted to call 800-972-8088, we were unable to proceed since we do not have sufficient claim information to provide for verification.https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1578/need-instructions-about-signing-for-eobs-online-instead-of-paper-copies/3464Mon, 18 May 2026 18:20:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:89dab6c6-087d-41b6-8858-b65cbd1aa8e1BCBSIL Connect TeamHello, Our team can help you with this if you'd like to send us a private message. ~ KWhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1578/need-instructions-about-signing-for-eobs-online-instead-of-paper-copiesMon, 18 May 2026 17:43:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:07d6cb56-3f69-4722-be38-36f217e47990Rosemary WisnoskyNone