https://connect.bcbsil.com/ask-bcbsil/en-USTelligent Community 12https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/16/loss-of-medicaid-coverageMon, 27 Jul 2026 16:11:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:76543c3d-4a5a-4c86-bdd5-9dece3ef51a1BridgettQ. What is Medicaid? A. Medicaid is a government program that provides health coverage to qualified low-income individuals. This includes pregnant women, families and children, the elderly and people with disabilities. In some states, the program is available to all adults below a certain income level. Q. What does Medicaid cover? A. All Medicaid programs cover basic medical care, such as: Inpatient hospital care Doctors' visit Outpatient hospital/clinic care X-ray and lab services Short-term skilled nursing, rehab and home health care Ambulance service Pediatric care Some Medicaid programs might cover other medical care such as prescriptions, vision and even dental care. Q. Why did I lose my Medicaid coverage? A. Medicaid eligibility is based on a variety of factors. Some reasons you could lose Medicaid coverage are: You earn too much money You are older than the qualifying age You inherit, win or are given assets that change your financial status You failed to report a change in your household, such as getting married, adopting or having a child You are no longer pregnant Q. What are my health care options if I lose Medicaid? A. If you lose Medicaid, your child or children may be eligible for the Children’s Health Insurance Program (CHIP). Your other option is to buy your own coverage. Choose one of our health plans or find one on Get Covered Illinois during the special enrollment period. Most special enrollment periods last 60 days from the date you lose coverage, so don't wait! Q. Why should I shop through BCBSIL or on the State Health Insurance Marketplace? A. You can do it all online! By using our site or Get Covered Illinois , it's easy to shop. You can compare and buy health insurance that fits your medical needs and budget. You can also see if you qualify for low monthly premiums based on your family’s total income. Need more information? Read about these topics. Special Enrollment Affordable Care Act Buy Health Insurance Medicaid Originally published 10/2/2014; Revised 2018, 2022, 2023, 2024Special EnrollmentAffordable Care ActBuy Health InsuranceMedicaidhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1591/i-need-help-logging-in/3507Fri, 24 Jul 2026 12:56:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:0796463a-d154-46c6-9e45-68865f392bcaddenetczarI have same issue and have been trying for weeks...https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1592/i-need-my-3-letters-in-front-of-my-member-id-i-dont-have-my-card-and-the-welcome-letter-i-only-have-my-member-id-from-my-billing-statement-how-do-i-get-these/3506Wed, 22 Jul 2026 14:44:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:e896435f-9329-408e-85bf-b84ef3c70ad1BCBSIL Connect TeamWe have responded to your private message. ~ KWhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1592/i-need-my-3-letters-in-front-of-my-member-id-i-dont-have-my-card-and-the-welcome-letter-i-only-have-my-member-id-from-my-billing-statement-how-do-i-get-these/3505Wed, 22 Jul 2026 14:31:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:b9809a32-f415-4655-b576-1d5ef3d8b828DaboigHi KW, I tried to send a private message but the send button greys out the moment I type a question. Fix? Also, the (866) 538-8833 customer service number never puts me through to an agent but loops endlessly to the main menu since last Friday, 7/17. Do you know why this is happening?https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1593/login-help/3504Tue, 21 Jul 2026 14:43:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:31a74398-b6c5-45db-95e3-4c8f99f6598cBCBSIL Connect TeamHello, We can have someone help you with this if you'd like to send us a private message. ~ KWhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1593/login-helpTue, 21 Jul 2026 14:40:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:81d56104-03a5-4be6-9351-cbda7312ba6bStahl.philI am trying to log into my account but cannot remember my login information. When I hit forgot username I just get a blank email I'm responsehttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1592/i-need-my-3-letters-in-front-of-my-member-id-i-dont-have-my-card-and-the-welcome-letter-i-only-have-my-member-id-from-my-billing-statement-how-do-i-get-these/3503Tue, 21 Jul 2026 14:24:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:aacd9668-a1b3-4319-80eb-180709e4d020BCBSIL Connect TeamHello, We can help you with this if you'd like to send us a private message. ~ KWhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1592/i-need-my-3-letters-in-front-of-my-member-id-i-dont-have-my-card-and-the-welcome-letter-i-only-have-my-member-id-from-my-billing-statement-how-do-i-get-theseTue, 21 Jul 2026 14:07:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:762ed7b0-484b-455c-a60b-3d739885bceaDaboigI need my 3 letters in front of my member id, I dont have my card and the welcome letter. I only have my member id from my billing statement. How do I get these? Thank youihttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1591/i-need-help-logging-in/3502Mon, 20 Jul 2026 19:28:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:a534ea19-abbe-49a4-9dc3-c8ff1b72cec2BCBSIL Connect TeamThis is a public post. If you hover over our user name there will be an option you can click to send a private message. ~ KWhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1591/i-need-help-logging-in/3501Mon, 20 Jul 2026 19:08:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:e36f3bbc-8b11-4697-a94b-71635258691fDan MitchellI thought this was a private message. How or who do I send a private message to? Thankshttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1591/i-need-help-logging-in/3500Mon, 20 Jul 2026 18:58:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:1cf2e6ec-112d-44cd-91cf-8b1b247632c5BCBSIL Connect TeamHi Dan, Please send us a private message. We have removed your Id number here as we do not allow personal information to be posted on our page. ~ KWhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1591/i-need-help-logging-in/3499Mon, 20 Jul 2026 18:15:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:6d6bd49c-3035-4a80-b7bc-6a909a8f6a39Dan MitchellHi, I don't think I ever signed up for on line access, but maybe I did. Your system says I did. When clicking on forgot username, I put in the email it should correspond to, but I never receive an email. Thanks, Danhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1591/i-need-help-logging-in/3498Mon, 20 Jul 2026 15:41:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:0479791c-5794-43db-837a-78566e43378bBCBSIL Connect TeamHello, We can assist you with this if you'd like to send us a private message. ~ KWhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1591/i-need-help-logging-inMon, 20 Jul 2026 15:19:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:e8c04756-5b10-4d91-a67a-a9a5a72bb36fDan MitchellSystem has identified my identification number as active. I never receive an email for a ID reset. Online help has been very frusturating Thanks, Danhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1402/terminated-unexpectedly-as-a-provider/3497Fri, 17 Jul 2026 14:48:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:7600afaa-e34f-42d8-afd4-26230fae0c3aBCBSIL Connect TeamHello becki b, If you'd like to send us a private message we can let you know who to contact about this. ~ KWhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1402/terminated-unexpectedly-as-a-provider/3496Fri, 17 Jul 2026 14:26:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:f6ffff2e-655b-40b5-81b1-4a653fff3707becki bI'm having the same issue and it is my entire caseload and BCBSCP toohttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1590/membership-id/3495Fri, 17 Jul 2026 13:38:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:52063ce2-5261-4327-8b28-a288ee949fa6BCBSIL Connect TeamHello, We have responded to your private message. ~ KWhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1590/membership-idFri, 17 Jul 2026 10:05:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:85af5361-4de1-4778-8c52-d6ea7d4d31cfDevynSI have not received my membership card in the mail yet & I need my membership ID numberhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1589/i-never-received-my-insurance-card-and-i-need-my-member-id/3494Thu, 16 Jul 2026 16:04:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:2bba9e99-0fb6-4427-b06b-630bed81e005BCBSIL Connect TeamHi Sean, We can help you with this if you'd like to send us a private message. ~ KWhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1589/i-never-received-my-insurance-card-and-i-need-my-member-idThu, 16 Jul 2026 15:56:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:20c96a16-b52a-4694-b206-7eff724345b0SeanDobkinsI signed up for BCBS OAP a month ago and have not received my insurance cards. My family needs to see the dr but we are unable.