https://connect.bcbsil.com/ask-bcbsil/en-USTelligent Community 12https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1612/i-need-a-member-id-number-to-register-online-and-in-the-app/3586Sat, 17 Oct 2026 19:13:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:ffb7cb37-2216-42f1-a4c2-40aa50d7b94cJUSTMAYBE1716I NEED MY MEMBER ID NUMBER PLEASE I HAVE LOST MY CARD WHEN PURSSE WAS STOLENhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1612/i-need-a-member-id-number-to-register-online-and-in-the-app/3585Fri, 16 Oct 2026 13:19:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:ad8bad4f-9515-4bc0-befd-6a80bae27e35BCBSIL Connect TeamHello, If you are trying to log into Blue Access for Members to print an ID card, you can find the login on the front page of our website at www.bcbsil.com . If you need your member ID number, please send us a private message and we can assist you. ~ HChttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1616/need-member-id/3584Fri, 16 Oct 2026 06:50:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:66a4ed4a-637b-408f-81fa-e5e87be5e522NIKEIARN3Need member id to print cardhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1612/i-need-a-member-id-number-to-register-online-and-in-the-app/3583Fri, 16 Oct 2026 06:40:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:1ce0bf96-7f32-458d-9055-a2071d93eea6NIKEIARN3NEED TO PRINT INSURANCE CARDhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1192/i-cannot-make-an-account-or-a-login-even-though-i-am-a-member-i-get-an-error-in-the-account-creation-page/3582Thu, 15 Oct 2026 15:07:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:bbca5232-753f-45ef-a847-586a8c4199a7leighjtI can not make an account it keeps saying can’t use your first, last name and I am not using it, in any sharp of form.https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1617/i-am-a-new-member-and-i-am-need-of-a-digital-card-i-cant-log-into-my-account-without-a-member-id-number-how-do-i-access-this-i-am-in-need-of-my-id-number-for-dr-s-appointments/3581Thu, 15 Oct 2026 13:54:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:ead1700c-976e-4630-ac4e-18516c8ae36bAlexander SlackHi, I am in the same situationhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1632/i-have-a-mole-that-has-changed-in-appearance-can-i-just-go-find-a-dermatologist-or-do-i-need-a-referral-from-my-general-physician/3580Wed, 14 Oct 2026 17:33:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:751bb8e1-52fb-43d6-a773-b3704e7bf924BCBSIL Connect TeamHello, If you would like to send us a private message, we can check on this for you. ~ HChttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1448/i-do-not-have-my-card-yet-and-need-my-id-number/3579Wed, 14 Oct 2026 17:00:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:5e59430c-0e75-4fab-963d-0ae403d0f175Chris kephartGood morning, I was wanting to activate my account but I never recieved my cardhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1632/i-have-a-mole-that-has-changed-in-appearance-can-i-just-go-find-a-dermatologist-or-do-i-need-a-referral-from-my-general-physicianWed, 14 Oct 2026 16:46:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:e35375b7-9326-46c3-bdce-14393947bce8ckinney123checking to see if I need a referral??https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1421/how-to-request-more-pt-visits-for-a-patient-who-has-a-soft-max/3578Tue, 13 Oct 2026 19:01:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:da946815-3db4-4b4f-be89-dd07e575da70AllieMI am having this same issue and would like information on how to proceed. I have been trying since August.https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1631/my-coverage-started-on-10-1-and-i-am-trying-to-access-temporary-cards-through-the-online-portal/3577Mon, 12 Oct 2026 18:58:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:126f5bd5-4b6e-47d3-a5e1-b4060bdf8e86BCBSIL Connect TeamHello, I've responded to you on your private message. ~ HChttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1631/my-coverage-started-on-10-1-and-i-am-trying-to-access-temporary-cards-through-the-online-portalMon, 12 Oct 2026 18:53:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:24ec9ac5-86af-4199-b472-17d24110a245Jkalkwarf78My coverage started on 10/1 and I am trying to access temporary cards through the online portal. In order to setup my account I need my member ID. Can you please provide this so I can get this setup?https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1629/why-does-it-say-your-customer-service-line-is-avialble-until-8-00pm-central-time-but-when-i-just-called-at-7-30-pm-i-was-greeted-with-we-are-closed-call-back-tomorrow-then-immediately-hungup-on/3576Fri, 09 Oct 2026 13:14:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:09ce24e4-d831-40a8-a433-8cce7f6725e5BCBSIL Connect TeamHello, We have responded to your private message. ~ KWhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1630/why-do-you-make-it-so-difficult-to-get-my-member-id-and-insurance-card-are-you-hoping-i-pay-every-month-and-never-use-the-insurace/3575Fri, 09 Oct 2026 13:13:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:bbd2236f-e37a-4d69-b7e8-42145aa36bacBCBSIL Connect TeamHello, We have responded to your private message. ~ KWhttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1630/why-do-you-make-it-so-difficult-to-get-my-member-id-and-insurance-card-are-you-hoping-i-pay-every-month-and-never-use-the-insuraceFri, 09 Oct 2026 00:53:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:74979c8e-13d5-47a8-8c8b-746f59e845f9alexfried7Why do you make it so difficult to get my member ID and insurance card? Are you hoping i pay every month and never use the insurace?https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1629/why-does-it-say-your-customer-service-line-is-avialble-until-8-00pm-central-time-but-when-i-just-called-at-7-30-pm-i-was-greeted-with-we-are-closed-call-back-tomorrow-then-immediately-hungup-onFri, 09 Oct 2026 00:51:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:7002b8de-3c99-4551-83ae-0a46968a6c1ealexfried7why does it say your customer service line is avialble until 8:00pm central time but when i just called at 7:30 pm i was greeted with "we are closed call back tomorrow" then immediately hungup on?https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1628/hi-we-would-like-to-bring-to-your-attention-an-ongoing-issue-regarding-our-pending-cms-idr-payments-we-have-multiple-cases-where-we-prevailed-in-the-cms-idr-process-some-dating-back-one-to-two-years-yet-the-awarded-payments-h/3574Thu, 08 Oct 2026 21:13:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:2ed708b4-c217-4b53-9c25-a03a26e67a80BCBSIL Connect TeamThis channel is not handled by provider services and is intended to be a resource for members. I do not have any additional information to provide. ~ HChttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1628/hi-we-would-like-to-bring-to-your-attention-an-ongoing-issue-regarding-our-pending-cms-idr-payments-we-have-multiple-cases-where-we-prevailed-in-the-cms-idr-process-some-dating-back-one-to-two-years-yet-the-awarded-payments-h/3573Thu, 08 Oct 2026 20:57:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:dfb2543a-877e-480a-83b0-d27f2a52084fPeter ParkerThank you for your response. We have already reviewed the link you provided; however, there are multiple contact options listed there, and it is unclear which department would be able to assist with CMS IDR award payment issues. Could you please advise which specific department, contact number, or email address handles outstanding CMS IDR payments and award determinations? We would like to ensure that our concerns are directed to the appropriate team. The purpose of raising this issue here is to obtain guidance on the proper resolution path, as we have already attempted multiple channels without success. If possible, we would also appreciate the opportunity to schedule a meeting or call with the appropriate department to discuss these ongoing payment concerns. Additionally, when we contact customer service, representatives often advise us that they are unable to assist with CMS IDR matters and suggest that filing a complaint with CMS may be the only available option. We would appreciate clarification on the proper process before pursuing that route. Please let us know the correct point of contact and the recommended next steps for resolving these outstanding CMS IDR payment issues. Thank you.https://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1628/hi-we-would-like-to-bring-to-your-attention-an-ongoing-issue-regarding-our-pending-cms-idr-payments-we-have-multiple-cases-where-we-prevailed-in-the-cms-idr-process-some-dating-back-one-to-two-years-yet-the-awarded-payments-h/3572Thu, 08 Oct 2026 20:53:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:ce9c91c7-4b60-4bbb-8556-235b18fe70f9BCBSIL Connect TeamHello, We are not able to assist with issue through this platform. You can find contact information for providers at https://www.bcbsil.com/provider/contact-us . ~ HChttps://connect.bcbsil.com/ask-bcbsil/f/questions-and-answers/1628/hi-we-would-like-to-bring-to-your-attention-an-ongoing-issue-regarding-our-pending-cms-idr-payments-we-have-multiple-cases-where-we-prevailed-in-the-cms-idr-process-some-dating-back-one-to-two-years-yet-the-awarded-payments-hThu, 08 Oct 2026 20:45:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:35232115-e301-4303-99bc-852a67319530Peter ParkerProvider reported ongoing issues with outstanding CMS IDR award payments. Multiple IDR determinations, including cases won 1-2 years ago and recent 2026 cases, remain unpaid. Provider has exhausted all available follow-up methods, including portal disputes, determination letters, fax submissions, emails, and phone calls. Representatives are generally unfamiliar with the CMS IDR process and unable to provide assistance or direct contacts for the responsible department. Requested guidance regarding the cause of the payment delays and the appropriate escalation path for obtaining outstanding CMS IDR award payments.CounselingSupportAdvice pleaseproviderclaims