How Do I Update My Personal Information for My Health Plan?

BCBSIL Connect Team — Mon, 13 Oct 2025 16:52:07 GMT

Current Revision posted to Ask BCBSIL by BCBSIL Connect Team on 10/13/2025 4:52:07 PM

Do you need to update your personal information for your health plan? If your address or other information has changed, you should.

The way you originally enrolled in your health plan matters when it comes to updating your personal information.

If you enrolled through the State Health Insurance Marketplace or directly with BCBSIL, you have an individual or family plan. To update your information:

Go to Get Covered Illinois or call 800-318-2596 if you purchased your Blue Cross and Blue Shield plan on Get Covered Illinois.
Go to bcbsil.com and sign in to your Blue Access for Members^SM account to send a private message. Or call the number on your BCBSIL member ID card if you purchased your plan directly through Blue Cross and Blue Shield of Illinois.

If you receive your health plan through your employer, you have a group plan or group coverage. Group plans have their own process for updating personal information. To update your information:

Contact your company’s human resource department.

In every case, you can only update your personal information through the original channel you used to enroll in your health insurance plan.

Need Other Changes to Your Health Plan?
Changes happen in life — and that includes your health insurance needs. Special enrollment is a period of time when you are able to makes changes to your health insurance plan for qualifying life events.

Tags: Blue Access for Members, Customer Service, FAQs

How Do I Update My Personal Information for My Health Plan?

BCBSIL Connect Team — Tue, 02 Apr 2024 21:04:31 GMT

Revision 2 posted to Ask BCBSIL by BCBSIL Connect Team on 4/2/2024 9:04:31 PM

Do you need to update your personal information for your health plan? If your address or other information has changed, you should.

The way you originally enrolled in your health plan matters when it comes to updating your personal information.

If you enrolled through the Health Insurance Marketplace or directly with BCBSIL, you have an individual or family plan. To update your information:

Go to Healthcare.gov or call 800-318-2596 if you purchased your Blue Cross and Blue Shield plan on the Marketplace.
Go to bcbsil.com and sign in to your Blue Access for Members^SM account to send a private message. Or call the number on your BCBSIL member ID card if you purchased your plan directly through Blue Cross and Blue Shield of Illinois.

If you receive your health plan through your employer, you have a group plan or group coverage. Group plans have their own process for updating personal information. To update your information:

Contact your company’s human resource department.

In every case, you can only update your personal information through the original channel you used to enroll in your health insurance plan.

Tags: Blue Access for Members, Customer Service, FAQs

How Do I Update My Personal Information for My Health Plan?

BCBSIL Connect Team — Mon, 01 Apr 2024 18:45:20 GMT

Revision 1 posted to Ask BCBSIL by BCBSIL Connect Team on 4/1/2024 6:45:20 PM

Do you need to update your personal information for your health plan? If your address or other information has changed, you should.

The way you originally enrolled in your health plan matters when it comes to updating your personal information.

If you enrolled through the Health Insurance Marketplace or directly with BCBSIL, you have an individual or family plan. To update your information:

Go to Healthcare.gov or call 800-318-2596 if you purchased your Blue Cross and Blue Shield plan on the Marketplace.
Go to bcbsil.com and sign in to your Blue Access for Members^SM account to send a private message. Or call the number on your BCBSIL member ID card if you purchased your plan directly through Blue Cross and Blue Shield of Illinois.

If you receive your health plan through your employer, you have a group plan or group coverage. Group plans have their own process for updating personal information. To update your information:

Contact your company’s human resource department.

In every case, you can only update your personal information through the original channel you used to enroll in your health insurance plan.

Tags: Blue Access for Members, Customer Service, FAQs