Blue Access for Members Hotline

Bridgett — Thu, 19 Mar 2026 16:39:21 GMT

Current Revision posted to Ask BCBSIL by Bridgett on 3/19/2026 4:39:21 PM

Blue Access for Members^SM (BAM^SM) has features to help you make the most of your health benefits! Our secure member portal lets you:

Check the status of your claim and claim history
Confirm the family members who are covered under your plan
View and print an Explanation of Benefits (EOB) statement for claims within the last 18 months
Find a doctor or hospital in your plan’s network
Set your email and text alert preferences for notifications
Request a new or replacement member ID card, or print a temporary one

If you have trouble with sign up or log in, we can help.

Have a technical question?
If you can’t register or log in to Blue Access for Members, call:

The customer service number on your member ID card

Representatives are available 7 days a week.

Need to know more about your benefits or a claim?
If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can:

Call the Customer Service number on your member ID card
Send us a private message through the BAM “Message Center”
Use the private message feature on Connect Community or Facebook
Talk with us via Web Chat

Have other questions?
Here are some resources to help you navigate other popular areas of interest.

Originally published 7/20/2015; Revised 2016, 2017, 2018, 2020, 2023

Tags: Using Health Insurance, Blue Access for Members, BAM, Customer Service, FAQs, Open Enrollment

Blue Access for Members Hotline

BCBSIL Connect Team — Mon, 20 Oct 2025 15:26:13 GMT

Revision 21 posted to Ask BCBSIL by BCBSIL Connect Team on 10/20/2025 3:26:13 PM

Blue Access for Members^SM (BAM^SM) has features to help you make the most of your health benefits! Our secure member portal lets you:

Check the status of your claim and claim history
Confirm the family members who are covered under your plan
View and print an Explanation of Benefits (EOB) statement for claims within the last 18 months
Find a doctor or hospital in your plan’s network
Set your email and text alert preferences for notifications
Request a new or replacement member ID card, or print a temporary one

If you have trouble with sign up or log in, we can help.

Have a technical question?
If you can’t register or log in to Blue Access for Members, call:

The customer service number on your member ID card

Representatives are available 24 hours a day, 7 days a week.

Need to know more about your benefits or a claim?
If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can:

Call the Customer Service number on your member ID card
Send us a private message through the BAM “Message Center”
Use the private message feature on Connect Community or Facebook
Talk with us via Web Chat

Have other questions?
Here are some resources to help you navigate other popular areas of interest.

Originally published 7/20/2015; Revised 2016, 2017, 2018, 2020, 2023

Tags: Using Health Insurance, Blue Access for Members, BAM, Customer Service, FAQs, Open Enrollment

Blue Access for Members Hotline

BCBSIL Connect Team — Fri, 17 Oct 2025 20:34:20 GMT

Revision 20 posted to Ask BCBSIL by BCBSIL Connect Team on 10/17/2025 8:34:20 PM

Blue Access for Members^SM (BAM^SM) has features to help you make the most of your health benefits! Our secure member portal lets you:

Check the status of your claim and claim history
Confirm the family members who are covered under your plan
View and print an Explanation of Benefits (EOB) statement for claims within the last 18 months
Find a doctor or hospital in your plan’s network
Set your email and text alert preferences for notifications
Request a new or replacement member ID card, or print a temporary one

If you have trouble with sign up or log in, we can help.

Have a technical question?
If you can’t register or log in to Blue Access for Members, call:

The customer service number on your member ID card

Representatives are available 24 hours a day, 7 days a week.

Need to know more about your benefits or a claim?
If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can:

Call the Customer Service number on your member ID card
Send us a private message through the BAM “Message Center”
Use the private message feature on Connect Community or Facebook
Talk with us via Web Chat

Have other questions?
Here are some resources to help you navigate other popular areas of interest.

Originally published 7/20/2015; Revised 2016, 2017, 2018, 2020, 2023

Tags: Using Health Insurance, Blue Access for Members, BAM, Customer Service, FAQs, Open Enrollment

Blue Access for Members Hotline

Bridgett — Wed, 22 Jan 2025 17:47:57 GMT

Revision 19 posted to Ask BCBSIL by Bridgett on 1/22/2025 5:47:57 PM

Blue Access for Members^SM (BAM^SM) has features to help you make the most of your health benefits! Our secure member portal lets you:

Check the status of your claim and claim history
Confirm the family members who are covered under your plan
View and print an Explanation of Benefits (EOB) statement for claims within the last 18 months
Find a doctor or hospital in your plan’s network
Set your email and text alert preferences for notifications
Request a new or replacement member ID card, or print a temporary one

If you have trouble with sign up or log in, we can help.

Have a technical question?
If you can’t register or log in to Blue Access for Members, call:

The customer service number on your member ID card

Representatives are available 24 hours a day, 7 days a week.

Need to know more about your benefits or a claim?
If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can:

Call the Customer Service number on your member ID card
Send us a private message through the BAM “Message Center”
Use the private message feature on Connect Community or Facebook
Talk with us via Web Chat

Have other questions?
Here are some resources to help you navigate other popular areas of interest.

Originally published 7/20/2015; Revised 2016, 2017, 2018, 2020, 2023

Tags: Using Health Insurance, Blue Access for Members, BAM, Customer Service, FAQs, Open Enrollment

Blue Access for Members Hotline

BCBSIL Connect Team — Mon, 23 Sep 2024 14:41:08 GMT

Revision 18 posted to Ask BCBSIL by BCBSIL Connect Team on 9/23/2024 2:41:08 PM

Blue Access for Members^SM (BAM^SM) has features to help you make the most of your health benefits! Our secure member portal lets you:

Check the status of your claim and claim history
Confirm the family members who are covered under your plan
View and print an Explanation of Benefits (EOB) statement for claims within the last 18 months
Find a doctor or hospital in your plan’s network
Set your email and text alert preferences for notifications
Request a new or replacement member ID card, or print a temporary one

If you have trouble with sign up or log in, we can help.

Have a technical question?
If you can’t register or log in to Blue Access for Members, call:

The customer service number on your member ID card

Representatives are available 24 hours a day, 7 days a week.

Need to know more about your benefits or a claim?
If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can:

Call the Customer Service number on your member ID card
Send us a private message through the BAM “Message Center”
Use the private message feature on Connect Community or Facebook
Talk with us via Web Chat

Have other questions?
Here are some resources to help you navigate other popular areas of interest.

Originally published 7/20/2015; Revised 2016, 2017, 2018, 2020, 2023

Tags: Using Health Insurance, Blue Access for Members, BAM, Customer Service, FAQs, Open Enrollment

Blue Access for Members Hotline

BCBSIL Connect Team — Mon, 23 Sep 2024 13:22:47 GMT

Revision 17 posted to Ask BCBSIL by BCBSIL Connect Team on 9/23/2024 1:22:47 PM

Blue Access for Members^SM (BAM^SM) has features to help you make the most of your health benefits! Our secure member portal lets you:

Check the status of your claim and claim history
Confirm the family members who are covered under your plan
View and print an Explanation of Benefits (EOB) statement for claims within the last 18 months
Find a doctor or hospital in your plan’s network
Set your email and text alert preferences for notifications
Request a new or replacement member ID card, or print a temporary one

If you have trouble with sign up or log in, we can help.

Have a technical question?
If you can’t register or log in to Blue Access for Members, call:

The phone number on your BCBSIL member ID card
The Blue Access^® Internet Help Desk at 888-706-0583

Representatives are available 24 hours a day, 7 days a week.

Need to know more about your benefits or a claim?
If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can:

Call the Customer Service number on your member ID card
Send us a private message through the BAM “Message Center”
Use the private message feature on Connect Community or Facebook
Talk with us via Web Chat

Have other questions?
Here are some resources to help you navigate other popular areas of interest.

Originally published 7/20/2015; Revised 2016, 2017, 2018, 2020, 2023

Tags: Using Health Insurance, Blue Access for Members, BAM, Customer Service, FAQs, Open Enrollment

Blue Access for Members Hotline

BCBSIL Connect Team — Mon, 23 Sep 2024 13:21:53 GMT

Revision 16 posted to Ask BCBSIL by BCBSIL Connect Team on 9/23/2024 1:21:53 PM

Blue Access for Members^SM (BAM^SM) has features to help you make the most of your health benefits! Our secure member portal lets you:

Check the status of your claim and claim history
Confirm the family members who are covered under your plan
View and print an Explanation of Benefits (EOB) statement for claims within the last 18 months
Find a doctor or hospital in your plan’s network
Set your email and text alert preferences for notifications
Request a new or replacement member member ID card, or print a temporary one

If you have trouble with sign up or log in, we can help.

Have a technical question?
If you can’t register or log in to Blue Access for Members, call:

The phone number on your BCBSIL member ID card
The Blue Access^® Internet Help Desk at 888-706-0583

Representatives are available 24 hours a day, 7 days a week.

Need to know more about your benefits or a claim?
If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can:

Call the Customer Service number on your member ID card
Send us a private message through the BAM “Message Center”
Use the private message feature on Connect Community or Facebook
Talk with us via Web Chat

Have other questions?
Here are some resources to help you navigate other popular areas of interest.

Originally published 7/20/2015; Revised 2016, 2017, 2018, 2020, 2023

Tags: Using Health Insurance, Blue Access for Members, BAM, Customer Service, FAQs, Open Enrollment

Blue Access for Members Hotline

BCBSIL Connect Team — Fri, 12 Jul 2024 15:53:21 GMT

Revision 15 posted to Ask BCBSIL by BCBSIL Connect Team on 7/12/2024 3:53:21 PM

Blue Access for Members^SM (BAM^SM) has features to help you make the most of your health benefits! Our secure member portal lets you:

Check the status of your claim and claim history
Confirm the family members who are covered under your plan
View and print an Explanation of Benefits (EOB) statement for claims within the last 18 months
Find a doctor or hospital in your plan’s network
Set your email and text alert preferences for notifications
Request a new or replacement member ID card, or print a temporary one

If you have trouble with sign up or log in, we can help.

Have a technical question?
If you can’t register or log in to Blue Access for Members, call:

The phone number on your BCBSIL member ID card
The Blue Access^® Internet Help Desk at 888-706-0583

Representatives are available 24 hours a day, 7 days a week.

Need to know more about your benefits or a claim?
If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can:

Call the Customer Service number on your member ID card
Send us a private message through the BAM “Message Center”
Use the private message feature on Connect Community or Facebook
Talk with us via Web Chat

Have other questions?
Here are some resources to help you navigate other popular areas of interest.

Originally published 7/20/2015; Revised 2016, 2017, 2018, 2020, 2023

Tags: Using Health Insurance, Blue Access for Members, BAM, Customer Service, FAQs, Open Enrollment

Blue Access for Members Hotline

BCBSIL Connect Team — Fri, 12 Jul 2024 15:52:31 GMT

Revision 14 posted to Ask BCBSIL by BCBSIL Connect Team on 7/12/2024 3:52:31 PM

Blue Access for Members^SM (BAM^SM) has features to help you make the most of your health benefits! Our secure member portal lets you:

Check the status of your claim and claim history
Confirm the family members who are covered under your plan
View and print an Explanation of Benefits (EOB) statement for claims within the last 18 months
Find a doctor or hospital in your plan’s network
Set your email and text alert preferences for notifications
Request a new or replacement member ID card, or print a temporary one

If you have trouble with sign up or log in, we can help.

Have a technical question?
If you can’t register or log in to Blue Access for Members, call:

The phone number on your BCBSIL member ID card
The Blue Access^® Internet Help Desk at 888-706-0583

Representatives are available 24 hours a day, 7 days a week.

Need to know more about your benefits or a claim?
If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can:

Call the Customer Service number on your member ID card
Send us a private message through the BAM “Message Center”
Use the private message feature on Connect or Facebook
Talk with us via Web Chat

Have other questions?
Here are some resources to help you navigate other popular areas of interest.

Originally published 7/20/2015; Revised 2016, 2017, 2018, 2020, 2023

Tags: Using Health Insurance, Blue Access for Members, BAM, Customer Service, FAQs, Open Enrollment

Blue Access for Members Hotline

BCBSIL Connect Team — Fri, 12 Jul 2024 15:51:57 GMT

Revision 13 posted to Ask BCBSIL by BCBSIL Connect Team on 7/12/2024 3:51:57 PM

Blue Access for Members^SM (BAM^SM) has features to help you make the most of your health benefits! Our secure member portal lets you:

Check the status of your claim and claim history
Confirm the family members who are covered under your plan
View and print an Explanation of Benefits (EOB) statement for claims within the last 18 months
Find a doctor or hospital in your plan’s network
Set your email and text alert preferences for notifications
Request a new or replacement member ID card, or print a temporary one

If you have trouble with sign up or log in, we can help.

Have a technical question?
If you can’t register or log in to Blue Access for Members, call:

The phone number on your BCBSIL member ID card
The Blue Access^® Internet Help Desk at 888-706-0583

Representatives are available 24 hours a day, 7 days a week.

Need to know more about your benefits or a claim?
If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can:

Call the Customer Service number on your member ID card
Send us a private message through the BAM “Message Center”
Use the private message feature on Connect, Facebook
Talk with us via Web Chat

Have other questions?
Here are some resources to help you navigate other popular areas of interest.

Originally published 7/20/2015; Revised 2016, 2017, 2018, 2020, 2023

Tags: Using Health Insurance, Blue Access for Members, BAM, Customer Service, FAQs, Open Enrollment

Blue Access for Members Hotline

BCBSIL Connect Team — Fri, 12 Jul 2024 15:51:33 GMT

Revision 12 posted to Ask BCBSIL by BCBSIL Connect Team on 7/12/2024 3:51:33 PM

Blue Access for Members^SM (BAM^SM) has features to help you make the most of your health benefits! Our secure member portal lets you:

Check the status of your claim and claim history
Confirm the family members who are covered under your plan
View and print an Explanation of Benefits (EOB) statement for claims within the last 18 months
Find a doctor or hospital in your plan’s network
Set your email and text alert preferences for notifications
Request a new or replacement member ID card, or print a temporary one

If you have trouble with sign up or log in, we can help.

Have a technical question?
If you can’t register or log in to Blue Access for Members, call:

The phone number on your BCBSIL member ID card
The Blue Access^® Internet Help Desk at 888-706-0583

Representatives are available 24 hours a day, 7 days a week.

Need to know more about your benefits or a claim?
If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can:

Call the Customer Service number on your member ID card
Send us a private message through the BAM “Message Center”
Use the private message feature on Connect, Facebook
Talk with us via Web Chat

Have other questions?
Here are some resources to help you navigate other popular areas of interest.

Originally published 7/20/2015; Revised 2016, 2017, 2018, 2020, 2023

Tags: Using Health Insurance, Blue Access for Members, BAM, Customer Service, FAQs, Open Enrollment

Blue Access for Members Hotline

BCBSIL Connect Team — Mon, 20 May 2024 15:21:00 GMT

Revision 11 posted to Ask BCBSIL by BCBSIL Connect Team on 5/20/2024 3:21:00 PM

Blue Access for Members^SM (BAM^SM) has features to help you make the most of your health benefits! Our secure member portal lets you:

Check the status of your claim and claim history
Confirm the family members who are covered under your plan
View and print an Explanation of Benefits (EOB) statement for claims within the last 18 months
Find a doctor or hospital in your plan’s network
Set your email and text alert preferences for notifications
Request a new or replacement member ID card, or print a temporary one

If you have trouble with sign up or log in, we can help.

Have a technical question?
If you can’t register or log in to Blue Access for Members, call:

The phone number on your BCBSIL member ID card
The Blue Access^® Internet Help Desk at 888-706-0583

Representatives are available 24 hours a day, 7 days a week.

Need to know more about your benefits or a claim?
If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can:

Call the Customer Service number on your member ID card
Send us a private message through the BAM “Message Center”
Use the private message feature on Connect, Facebook or Twitter
Talk with us via Web Chat

Have other questions?
Here are some resources to help you navigate other popular areas of interest.

Originally published 7/20/2015; Revised 2016, 2017, 2018, 2020, 2023

Tags: Using Health Insurance, Blue Access for Members, BAM, Customer Service, FAQs, Open Enrollment

Blue Access for Members Hotline

BCBSIL Connect Team — Fri, 12 May 2023 19:56:55 GMT

Revision 10 posted to Ask BCBSIL by BCBSIL Connect Team on 5/12/2023 7:56:55 PM

Blue Access for Members^SM (BAM^SM) has features to help you make the most of your health benefits! Our secure member portal lets you:

Check the status of your claim and claim history
Confirm the family members who are covered under your plan
View and print an Explanation of Benefits (EOB) statement for claims within the last 18 months
Find a doctor or hospital in your plan’s network
Set your email and text alert preferences for notifications
Request a new or replacement member ID card, or print a temporary one

If you have trouble with sign up or log in, we can help.

Have a technical question?
If you can’t register or log in to Blue Access for Members, call:

The phone number on the back of your ID card
The Blue Access^® Internet Help Desk at 888-706-0583

Representatives are available 24 hours a day, 7 days a week.

Need to know more about your benefits or a claim?
If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can:

Call the Customer Service number on the back of your member ID card
Send us a private message through the BAM “Message Center”
Use the private message feature on Connect, Facebook or Twitter
Talk with us via Web Chat

Have other questions?
Here are some resources to help you navigate other popular areas of interest.

Originally published 7/20/2015; Revised 2016, 2017, 2018, 2020, 2023

Tags: Using Health Insurance, Blue Access for Members, BAM, Customer Service, FAQs, Open Enrollment

Blue Access for Members Hotline

BCBSIL Connect Team — Fri, 12 May 2023 19:45:56 GMT

Revision 9 posted to Ask BCBSIL by BCBSIL Connect Team on 5/12/2023 7:45:56 PM

Blue Access for Members^SM (BAM^SM) has features to help you make the most of your health benefits! Our secure member portal lets you:

Check the status of your claim and claim history
Confirm the family members who are covered under your plan
View and print an Explanation of Benefits (EOB) statement for claims within the last 18 months
Find a doctor or hospital in your plan’s network
Set your email and text alert preferences for notifications
Request a new or replacement member ID card, or print a temporary one

If you have trouble with sign up or log in, we can help.

Have a technical question?
If you can’t register or log in to Blue Access for Members, call:

The phone number on the back of your ID card
The Blue Access^® Internet Help Desk at 888-706-0583

Representatives are available 24 hours a day, 7 days a week.

Need to know more about your benefits or a claim?
If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can:

Call the Customer Service number on the back of your member ID card
Send us a private message through the BAM “Message Center”
Use the private message feature on Connect, Facebook or Twitter
Talk with us via Web Chat

Have other questions?
Here are some resources to help you navigate other popular areas of interest.

Originally published 7/20/2015; Revised 2016, 2017, 2018, 2020, 2023

Tags: Using Health Insurance, Blue Access for Members, BAM, Customer Service, FAQs, Open Enrollment

Blue Access for Members Hotline

BCBSIL Connect Team — Mon, 20 Jul 2020 16:22:49 GMT

Revision 8 posted to Ask BCBSIL by BCBSIL Connect Team on 7/20/2020 4:22:49 PM

Blue Access for Members ^SM has many great features! In this secure website you can:

Check the status of your claim
View, print and organize your Explanation of Benefits (EOB) statement
Find a doctor or hospital in your plan’s network
Print a temporary ID card or request a new one

It can be frustrating if you have trouble signing up for or logging into Blue Access for Members.

Luckily, help is available!

Technical Questions

If you have any trouble registering for or logging into Blue Access for Members, please call the number on the back of your ID card or the Blue Access® Internet Help Desk at 888-706-0583. Representatives are available 24 hours a day, 7 days a week.

Benefits or Claims Questions

If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can:

Call the Customer Service number on the back of your member ID card
Send us a private message through the “Message Center” in Blue Access for Members
Send us a private message here on Connect or on Facebook or Twitter
Web Chat

Tags: Using Health Insurance, Blue Access for Members, BAM, Customer Service, FAQs, Open Enrollment

Blue Access for Members Hotline

BCBSIL Connect Team — Fri, 12 Oct 2018 22:33:53 GMT

Revision 7 posted to Ask BCBSIL by BCBSIL Connect Team on 10/12/2018 10:33:53 PM

Blue Access for Members ^SM has many great features! In this secure website you can:

Check the status of your claim
View, print and organize your Explanation of Benefits (EOB) statement
Find a doctor or hospital in your plan’s network
Print a temporary ID card or request a new one

It can be frustrating if you have trouble signing up for or logging into Blue Access for Members.

Luckily, help is available!

Technical Questions

Benefits or Claims Questions

If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can:

Call the Customer Service number on the back of your member ID card
Send us a private message through the “Message Center” in Blue Access for Members
Send us a private message here on Connect or on Facebook or Twitter
Web Chat

Tags: Using Health Insurance, Blue Access for Members, FAQ, BAM, Customer Service, Convenience, Open Enrollment

Blue Access for Members Hotline

BCBSIL Connect Team — Wed, 12 Sep 2018 19:05:59 GMT

Revision 6 posted to Ask BCBSIL by BCBSIL Connect Team on 9/12/2018 7:05:59 PM

Blue Access for Members ^SM has many great features! In this secure website you can:

Check the status of your claim
View, print and organize your Explanation of Benefits (EOB) statement
Find a doctor or hospital in your plan’s network
Print a temporary ID card or request a new one

It can be frustrating if you have trouble signing up for or logging into Blue Access for Members.

Luckily, help is available!

Technical Questions

Benefits or Claims Questions

If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can:

Call the Customer Service number on the back of your member ID card
Send us a private message through the “Message Center” in Blue Access for Members
Send us a private message here on Connect or on Facebook or Twitter
Web Chat

Tags: Using Health Insurance, Blue Access for Members, FAQ, BAM, Customer Service

Blue Access for Members Hotline

Bridgett — Mon, 11 Jun 2018 18:17:19 GMT

Revision 5 posted to Ask BCBSIL by Bridgett on 6/11/2018 6:17:19 PM

Blue Access for Members ^SM has many great features! In this secure website you can:

Check the status of your claim
View, print and organize your Explanation of Benefits (EOB) statement
Find a doctor or hospital in your plan’s network
Print a temporary ID card or request a new one

It can be frustrating if you have trouble signing up for or logging into Blue Access for Members.

Luckily, help is available!

Technical Questions

Benefits or Claims Questions

If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can:

Call the Customer Service number on the back of your member ID card
Send us a private message through the “Message Center” in Blue Access for Members
Send us a private message here on Connect or on Facebook or Twitter
Web Chat

Tags: Using Health Insurance, Blue Access for Members, FAQ, BAM, Customer Service

Blue Access for Members Hotline

Kerchanin — Mon, 24 Oct 2016 15:05:07 GMT

Revision 4 posted to Ask BCBSIL by Kerchanin on 10/24/2016 3:05:07 PM

Blue Access for Members ^SM has many great features! In this secure website you can:

Check the status of your claim
View, print and organize your Explanation of Benefits (EOB) statement
Find a doctor or hospital in your plan’s network
Print a temporary ID card or request a new one

It can be frustrating if you have trouble signing up for or logging into Blue Access for Members.

Luckily, help is available!

Technical Questions

Benefits or Claims Questions

If you have questions about the information in your Blue Access for Members account, such as benefits or claims information, you can:

Call the Customer Service number on the back of your member ID card
Send us a private message through the “Message Center” in Blue Access for Members
Send us a private message here on Connect or on Facebook or Twitter
Web Chat

Tags: Using Health Insurance, Blue Access for Members, FAQ, BAM, Customer Service

Blue Access for Members Hotline

BCBSIL Connect Team — Fri, 24 Jul 2015 13:19:37 GMT

Revision 3 posted to Ask BCBSIL by BCBSIL Connect Team on 7/24/2015 1:19:37 PM

Blue Access for Members SM has many awesome features! In this secure member website you can:

Check claims status and review Explanation of Benefit (EOB) statements
Find a doctor or hospital in your network
Print a temporary ID card or request a new one

It is your one-stop shop for managing your health care coverage. So, it can be very frustrating if you have any issues when you try to sign up for or log into the site.

Luckily help is available!

Technical Questions

If you have any trouble signing up for or logging into Blue Access for Members, please call the number on the back of your ID card or the Blue Access® Internet Help Desk at 888-706-0583. You will be able to talk to a representative 24 hours a day, 7 days a week!

You can also email the Help Desk with your issue or question.

Benefits or Claims Questions

If you have questions about the information displayed in your Blue Access for Members account, such as benefits or claims information, you can:

Send us a private message through the “Message Center” in Blue Access for Members
Call the Customer Service number on the back of your member ID card
Send us a private message here on Connect or through Facebook or Twitter

Tags: Using Health Insurance, Blue Access for Members, FAQ, BAM, Customer Service

Blue Access for Members Hotline

Kerchanin — Wed, 22 Jul 2015 21:00:09 GMT

Revision 2 posted to Ask BCBSIL by Kerchanin on 7/22/2015 9:00:09 PM

Blue Access for Members SM has many awesome features! In this secure member website you can:

Check claims status and review Explanation of Benefit (EOB) statements
Find a doctor or hospital in your network
Print a temporary ID card or request a new one

It is your one-stop shop for managing your health care coverage. So, it can be very frustrating if you have any issues when you try to sign up for or log into the site.

Luckily help is available!

Technical Questions

You can also email the Help Desk with your issue or question.

Benefits or Claims Questions

If you have questions about the information displayed in your Blue Access for Members account, such as benefits or claims information, you can:

Send us a private message through the “Message Center” in Blue Access for Members
Call the Customer Service number on the back of your member ID card
Send us a private message here on Connect or through Facebook or Twitter

Tags: BAM, Blue Access for Members, Customer Service, FAQ, Using Health Insurance