<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://connect.bcbsil.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Ask BCBSIL</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions</link><description>Frequently asked questions to BCBSIL </description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>View Claims</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/21/view-claims</link><pubDate>Thu, 02 Apr 2026 21:08:24 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:6b35d2ec-0007-4efe-93ef-8e78254ca33c</guid><dc:creator>Bridgett</dc:creator><description>Current Revision posted to Ask BCBSIL by Bridgett on 4/2/2026 9:08:24 PM&lt;br /&gt;
&lt;p&gt;If you&amp;#39;re looking for a way to manage your medical claims, your online member account is the way to go.&lt;/p&gt;
&lt;p&gt;To get started, log in to your account &lt;a title="online" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;online&lt;/a&gt; or through our free &lt;a title="BCBSIL App" href="https://www.bcbsil.com/appdownload"&gt;BCBSIL App&lt;/a&gt;&amp;nbsp;and click on &lt;strong&gt;Claims.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;You can view claims from the past 18 months. You can also search and filter claims to help find the information you need. Filter by member, claim type, claim status and health service provider. You can also download or print claims information.&lt;/p&gt;
&lt;p&gt;When you download your claims information, you can select one or more claims and download the information to one spreadsheet. The file will show the type of claim and itemized cost information.&lt;/p&gt;
&lt;p&gt;Each claim comes with an &lt;a title="Explanation of Benefits." href="/my-coverage-explained/b/weblog/posts/an-explanation-of-your-explanation-of-benefits-eob"&gt;Explanation of Benefits,&lt;/a&gt;&amp;nbsp;a quick guide to help you better understand your claims information. Your EOB will break down the services you received, the cost of the services and what you might have to pay.&lt;/p&gt;
&lt;p&gt;Want updates about your claims status? &lt;a title="Log in" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;Log in&lt;/a&gt; to your member account. Go to &lt;strong&gt;My Account, Profile and Preferences &lt;/strong&gt;and open &lt;strong&gt;Notification Preferences&lt;/strong&gt;. Choose alerts by email, text or both.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Blue Access for Members, BAM, Medical Claims, Open Enrollment&lt;/div&gt;
</description></item><item><title>Well onTarget</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/24/well-ontarget</link><pubDate>Thu, 19 Mar 2026 21:09:54 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:79252323-7591-456d-858c-47a9afe7dacb</guid><dc:creator>Bridgett</dc:creator><description>Current Revision posted to Ask BCBSIL by Bridgett on 3/19/2026 9:09:54 PM&lt;br /&gt;
&lt;p&gt;&lt;span style="font-size:150%;"&gt;&lt;strong&gt;Start a Healthy Journey with Well onTarget&lt;sup&gt;&amp;reg;&lt;/sup&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:75%;"&gt;&lt;em&gt;Well onTarget&lt;sup&gt;&amp;reg;&lt;/sup&gt; (and Blue Points) is not available to all members. Check Blue Access for Members&lt;sup&gt;SM&lt;/sup&gt; or ask your benefits administrator to see if you have the Well onTarget benefit.&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;Well onTarget&amp;nbsp;is a program that offers the support you need to make healthy choices. With &lt;a title="Well onTarget" href="http://www.wellontarget.com" rel="noopener noreferrer" target="_blank"&gt;Well onTarget&lt;/a&gt;,&amp;nbsp;&lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt; you have 24/7 access to a secure website&amp;nbsp;and mobile app that put personalized health tools and resources right at your fingertips.&lt;/p&gt;
&lt;p&gt;Simply go to &lt;a title="wellontarget.com" href="http://www.wellontarget.com" rel="noopener noreferrer" target="_blank"&gt;wellontarget.com&lt;/a&gt;*&amp;nbsp;&lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt; to explore the innovative tools and resources.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Self-Management Programs&amp;nbsp;&lt;/strong&gt;&lt;br /&gt;Interactive educational programs help you achieve your health goals at your own pace. Learn ways to eat healthier, manage weight, reduce stress, stop smoking and more. Easily track your progress as you make your way through each lesson.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Health and Wellness Content&lt;/strong&gt;&lt;br /&gt;Our digital library is full of reader-friendly articles with information and resources on a wide variety of health conditions.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Tools and Trackers&lt;/strong&gt;&lt;br /&gt;Make wellness fun and stay on course with easy-to-use tools. Sync a device or use a built-in resource to track your steps, sleep, nutrition and more.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Health Assessment (HA)*&lt;/strong&gt;&lt;br /&gt;Get a personalized wellness report and tips for living your healthiest life when you take the health assessment. Your answers are confidential and will allow the Well onTarget portal to personalize content to help you reach your goals.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Coaching Programs**&lt;/strong&gt;&lt;br /&gt;Want to improve your physical fitness? Interested in nutrition and need guidance? Put a wellness coach in your corner. A team of credentialed health experts can help you set and achieve your health and wellness goals. Coaches are available by phone and secure messaging for one-on-one support.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Blue Points***&lt;/strong&gt;&lt;br /&gt;The Blue Points&lt;sup&gt;SM&lt;/sup&gt;&amp;nbsp;program rewards members with points for engaging in health-promoting activities. As your points add up, you can redeem them for gift cards.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Fitness Program&lt;/strong&gt;&lt;br /&gt;Enjoy unlimited access to a nationwide network of fitness centers with this flexible membership program. With more than 12,000 participating fitness locations, you can find one that fits your schedule and lifestyle. Plus, membership is month to month &amp;mdash; no long-term contract is required. Plan options range from $19 to $239 per month per member, with a one-time enrollment fee of $19.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Wellness on the Go&lt;/strong&gt;&lt;br /&gt;Once you have registered online for Well onTarget, there are convenient apps you can use to stay on top of your health wherever and whenever you want.&lt;/p&gt;
&lt;p&gt;The &lt;strong&gt;Well onTarget Fitness Program app&lt;/strong&gt; makes it easy to keep your fitness routine organized. Use the app to:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Track your check-ins&lt;/li&gt;
&lt;li&gt;Find locations in the Fitness Program network&lt;/li&gt;
&lt;li&gt;Access your membership card&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;The &lt;strong&gt;AlwaysOn mobile app&lt;/strong&gt; gives you easy access to &lt;strong&gt;Well onTarget.&lt;/strong&gt; Work on your health and fitness goals anytime, from anywhere using your smartphone.&lt;/p&gt;
&lt;p&gt;You can download both the AlwaysOn and Well onTarget Fitness Program apps in the Apple or Google store.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Ready to Get Started?&lt;br /&gt;&lt;/strong&gt;To access Well onTarget, log in to&amp;nbsp;&lt;a title="Blue Access for Members" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;Blue Access for Members&lt;/a&gt;&lt;sup&gt;SM&lt;/sup&gt;&amp;nbsp;(BAM&lt;sup&gt;&amp;nbsp;SM&lt;/sup&gt;).&amp;nbsp;If this is your first time logging in, you&amp;rsquo;ll need to register your account.&lt;/p&gt;
&lt;p&gt;Once you&amp;rsquo;re logged in to BAM, click &lt;span&gt;&lt;strong&gt;My Health&lt;/strong&gt;&lt;/span&gt;&lt;strong&gt;,&lt;/strong&gt; then select Wellness. Click the button on the Well onTarget tile to go to the Well onTarget portal.&lt;/p&gt;
&lt;p&gt;Note: To see if Well onTarget is available to you, call the number on your Blue Cross and Blue Shield of Illinois member ID card.&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:75%;"&gt;* The Well onTarget program is offered to you as a part of your employer-sponsored benefits. Participation in the Well onTarget program, including the completion of a Health Assessment, is voluntary and you are not required to participate. Visit Well onTarget for complete details and terms and conditions. &lt;br /&gt;** Coaching programs are only available to individuals whose employers have purchased the program. Check with your administrator to see if the Coaching programs are available to you. &lt;br /&gt;*** Program rules are subject to change without prior notice. See the Program rules on the Well onTarget Member Wellness Portal for more information. The Well onTarget member rewards redemption service is provided by an independent third party.&lt;br /&gt;AlwaysOn is owned and operated by Onlife Health Inc. Onlife Health Inc. is an independent company that provides digital health management for Blue Cross and Blue Shield of Illinois.&lt;br /&gt;Onlife Health is an independent company that provides wellness services for the Well onTarget program. Members can use their Blue Access for Members&lt;sup&gt;SM&lt;/sup&gt; credentials to access wellontarget.com. &lt;br /&gt;Blue Cross and Blue Shield of Illinois makes no endorsement, representations or warranties regarding third-party vendors and the products and services offered by them.&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Exercise, Well onTarget, Blue Access for Members, BAM, Weight Management, FAQs&lt;/div&gt;
</description></item><item><title>Well onTarget</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/24/well-ontarget/revision/36</link><pubDate>Thu, 19 Mar 2026 21:07:48 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:79252323-7591-456d-858c-47a9afe7dacb</guid><dc:creator>Bridgett</dc:creator><description>Revision 36 posted to Ask BCBSIL by Bridgett on 3/19/2026 9:07:48 PM&lt;br /&gt;
&lt;p&gt;&lt;span style="font-size:150%;"&gt;&lt;strong&gt;Start a Healthy Journey with Well onTarget&lt;sup&gt;&amp;reg;&lt;/sup&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:75%;"&gt;&lt;em&gt;Well onTarget&lt;sup&gt;&amp;reg;&lt;/sup&gt; (and Blue Points) is not available to all members. Check Blue Access for Members&lt;sup&gt;SM&lt;/sup&gt; or ask your benefits administrator to see if you have the Well onTarget benefit.&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;Well onTarget&amp;nbsp;is a program that offers the support you need to make healthy choices. With &lt;a title="Well onTarget" href="http://www.wellontarget.com" rel="noopener noreferrer" target="_blank"&gt;Well onTarget&lt;/a&gt;,&amp;nbsp;&lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt; you have 24/7 access to a secure website&amp;nbsp;and mobile app that put personalized health tools and resources right at your fingertips.&lt;/p&gt;
&lt;p&gt;Simply go to &lt;a title="wellontarget.com" href="http://www.wellontarget.com" rel="noopener noreferrer" target="_blank"&gt;wellontarget.com&lt;/a&gt;*&amp;nbsp;&lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt; to explore the innovative tools and resources.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Self-Management Programs&amp;nbsp;&lt;/strong&gt;&lt;br /&gt;Interactive educational programs help you achieve your health goals at your own pace. Learn ways to eat healthier, manage weight, reduce stress, stop smoking and more. Easily track your progress as you make your way through each lesson.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Health and Wellness Content&lt;/strong&gt;&lt;br /&gt;Our digital library is full of reader-friendly articles with information and resources on a wide variety of health conditions.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Tools and Trackers&lt;/strong&gt;&lt;br /&gt;Make wellness fun and stay on course with easy-to-use tools. Sync a device or use a built-in resource to track your steps, sleep, nutrition and more.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Health Assessment (HA)*&lt;/strong&gt;&lt;br /&gt;Get a personalized wellness report and tips for living your healthiest life when you take the health assessment. Your answers are confidential and will allow the Well onTarget portal to personalize content to help you reach your goals.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Coaching Programs**&lt;/strong&gt;&lt;br /&gt;Want to improve your physical fitness? Interested in nutrition and need guidance? Put a wellness coach in your corner. A team of credentialed health experts can help you set and achieve your health and wellness goals. Coaches are available by phone and secure messaging for one-on-one support.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Blue Points***&lt;/strong&gt;&lt;br /&gt;The Blue Points&lt;sup&gt;SM&lt;/sup&gt;&amp;nbsp;program rewards members with points for engaging in health-promoting activities. As your points add up, you can redeem them for gift cards.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Fitness Program&lt;/strong&gt;&lt;br /&gt;Enjoy unlimited access to a nationwide network of fitness centers with this flexible membership program. With more than 12,000 participating fitness locations, you can find one that fits your schedule and lifestyle. Plus, membership is month to month &amp;mdash; no long-term contract is required. Plan options range from $19 to $239 per month per member, with a one-time enrollment fee of $19.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Wellness on the Go&lt;/strong&gt;&lt;br /&gt;Once you have registered online for Well onTarget, there are convenient apps you can use to stay on top of your health wherever and whenever you want.&lt;/p&gt;
&lt;p&gt;The &lt;strong&gt;Well onTarget Fitness Program app&lt;/strong&gt; makes it easy to keep your fitness routine organized. Use the app to:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Track your check-ins&lt;/li&gt;
&lt;li&gt;Find locations in the Fitness Program network&lt;/li&gt;
&lt;li&gt;Access your membership card&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;The &lt;strong&gt;AlwaysOn mobile app&lt;/strong&gt; gives you easy access to &lt;strong&gt;Well onTarget.&lt;/strong&gt; Work on your health and fitness goals anytime, from anywhere using your smartphone.&lt;/p&gt;
&lt;p&gt;You can download both the AlwaysOn and Well onTarget Fitness Program apps in the Apple or Google store.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Ready to Get Started?&lt;br /&gt;&lt;/strong&gt;To access Well onTarget, log in to&amp;nbsp;&lt;a title="Blue Access for Members" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;Blue Access for Members&lt;/a&gt;&lt;sup&gt;SM&lt;/sup&gt;&amp;nbsp;(BAM&lt;sup&gt;&amp;nbsp;SM&lt;/sup&gt;).&amp;nbsp;If this is your first time logging in, you&amp;rsquo;ll need to register your account.&lt;/p&gt;
&lt;p&gt;Once you&amp;rsquo;re logged in to BAM, click &lt;span&gt;&lt;strong&gt;My Health&lt;/strong&gt;&lt;/span&gt;&lt;strong&gt;,&lt;/strong&gt; then select Wellness. Click the button on the Well onTarget tile to go to the Well onTarget portal.&lt;/p&gt;
&lt;p&gt;Note: To see if Well onTarget is available to you, call the number on your Blue Cross and Blue Shield of Illinois member ID card.&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:75%;"&gt;* The Well onTarget program is offered to you as a part of your employer-sponsored benefits. Participation in the Well onTarget program, including the completion of a Health Assessment, is voluntary and you are not required to participate. Visit Well onTarget for complete details and terms and conditions. &lt;br /&gt;** Coaching programs are only available to individuals whose employers have purchased the program. Check with your administrator to see if the Coaching programs are available to you. &lt;br /&gt;*** Program rules are subject to change without prior notice. See the Program rules on the Well onTarget Member Wellness Portal for more information. The Well onTarget member rewards redemption service is provided by an independent third party.&lt;br /&gt;AlwaysOn is owned and operated by Onlife Health Inc. Onlife Health Inc. is an independent company that provides digital health management for Blue Cross and Blue Shield of Illinois.&lt;br /&gt;Onlife Health is an independent company that provides wellness services for the Well onTarget program. Members can use their Blue Access for Members&lt;sup&gt;SM&lt;/sup&gt; credentials to access wellontarget.com. &lt;br /&gt;Blue Cross and Blue Shield of Illinois makes no endorsement, representations or warranties regarding third-party vendors and the products and services offered by them.&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Exercise, Well onTarget, Blue Access for Members, BAM, Weight Management, FAQs&lt;/div&gt;
</description></item><item><title>Well onTarget</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/24/well-ontarget/revision/35</link><pubDate>Thu, 19 Mar 2026 21:07:15 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:79252323-7591-456d-858c-47a9afe7dacb</guid><dc:creator>Bridgett</dc:creator><description>Revision 35 posted to Ask BCBSIL by Bridgett on 3/19/2026 9:07:15 PM&lt;br /&gt;
&lt;p&gt;&lt;span style="font-size:150%;"&gt;&lt;strong&gt;Start a Healthy Journey with Well onTarget&lt;sup&gt;&amp;reg;&lt;/sup&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:75%;"&gt;&lt;em&gt;Well onTarget&lt;sup&gt;&amp;reg;&lt;/sup&gt; (and Blue Points) is not available to all members. Check Blue Access for Members&lt;sup&gt;SM&lt;/sup&gt; or ask your benefits administrator to see if you have the Well onTarget benefit.&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;Well onTarget&amp;nbsp;is a program that offers the support you need to make healthy choices. With &lt;a title="Well onTarget" href="http://www.wellontarget.com" rel="noopener noreferrer" target="_blank"&gt;Well onTarget&lt;/a&gt;,&amp;nbsp;&lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt; you have 24/7 access to a secure website&amp;nbsp;and mobile app that put personalized health tools and resources right at your fingertips.&lt;/p&gt;
&lt;p&gt;Simply go to &lt;a title="wellontarget.com" href="http://www.wellontarget.com" rel="noopener noreferrer" target="_blank"&gt;wellontarget.com&lt;/a&gt;*&amp;nbsp;&lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt; to explore the innovative tools and resources.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Self-Management Programs&amp;nbsp;&lt;/strong&gt;&lt;br /&gt;Interactive educational programs help you achieve your health goals at your own pace. Learn ways to eat healthier, manage weight, reduce stress, stop smoking and more. Easily track your progress as you make your way through each lesson.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Health and Wellness Content&lt;/strong&gt;&lt;br /&gt;Our digital library is full of reader-friendly articles with information and resources on a wide variety of health conditions.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Tools and Trackers&lt;/strong&gt;&lt;br /&gt;Make wellness fun and stay on course with easy-to-use tools. Sync a device or use a built-in resource to track your steps, sleep, nutrition and more.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Health Assessment (HA)*&lt;/strong&gt;&lt;br /&gt;Get a personalized wellness report and tips for living your healthiest life when you take the health assessment. Your answers are confidential and will allow the Well onTarget portal to personalize content to help you reach your goals.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Coaching Programs**&lt;/strong&gt;&lt;br /&gt;Want to improve your physical fitness? Interested in nutrition and need guidance? Put a wellness coach in your corner. A team of credentialed health experts can help you set and achieve your health and wellness goals. Coaches are available by phone and secure messaging for one-on-one support.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Blue Points***&lt;/strong&gt;&lt;br /&gt;The Blue Points&lt;sup&gt;SM&lt;/sup&gt;&amp;nbsp;program rewards members with points for engaging in health-promoting activities. As your points add up, you can redeem them for gift cards.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Fitness Program&lt;/strong&gt;&lt;br /&gt;Enjoy unlimited access to a nationwide network of fitness centers with this flexible membership program. With more than 12,000 participating fitness locations, you can find one that fits your schedule and lifestyle. Plus, membership is month to month &amp;mdash; no long-term contract is required. Plan options range from $19 to $239 per month per member, with a one-time enrollment fee of $19.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Wellness on the Go&lt;/strong&gt;&lt;br /&gt;Once you have registered online for Well onTarget, there are convenient apps you can use to stay on top of your health wherever and whenever you want.&lt;/p&gt;
&lt;p&gt;The &lt;strong&gt;Well onTarget Fitness Program app&lt;/strong&gt; makes it easy to keep your fitness routine organized. Use the app to:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Track your check-ins&lt;/li&gt;
&lt;li&gt;Find locations in the Fitness Program network&lt;/li&gt;
&lt;li&gt;Access your membership card&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;The &lt;strong&gt;AlwaysOn mobile app&lt;/strong&gt; gives you easy access to &lt;strong&gt;Well onTarget.&lt;/strong&gt; Work on your health and fitness goals anytime, from anywhere using your smartphone.&lt;/p&gt;
&lt;p&gt;You can download both the AlwaysOn and Well onTarget Fitness Program apps in the Apple or Google store.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Ready to Get Started?&lt;br /&gt;&lt;/strong&gt;To access Well onTarget, log in to&amp;nbsp;&lt;a title="Blue Access for Members" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;Blue Access for Members&lt;/a&gt;&lt;sup&gt;SM&lt;/sup&gt;&amp;nbsp;(BAM&lt;sup&gt;&amp;nbsp;SM&lt;/sup&gt;).&amp;nbsp;If this is your first time logging in, you&amp;rsquo;ll need to register your account.&lt;/p&gt;
&lt;p&gt;Once you&amp;rsquo;re logged in to BAM, click &lt;span&gt;&lt;strong&gt;My Health&lt;/strong&gt;&lt;/span&gt;&lt;strong&gt;,&lt;/strong&gt; then select Wellness. Click the button on the Well onTarget tile to go to the Well onTarget portal.&lt;/p&gt;
&lt;p&gt;Note: To see if Well onTarget is available to you, call the number on your Blue Cross and Blue Shield of Illinois member ID card.&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:75%;"&gt;* The Well onTarget program is offered to you as a part of your employer-sponsored benefits. Participation in the Well onTarget program, including the completion of a Health Assessment, is voluntary and you are not required to participate. Visit Well onTarget for complete details and terms and conditions. &lt;br /&gt;** Coaching programs are only available to individuals whose employers have purchased the program. Check with your administrator to see if the Coaching programs are available to you. &lt;br /&gt;*** Program rules are subject to change without prior notice. See the Program rules on the Well onTarget Member Wellness Portal for more information. The Well onTarget member rewards redemption service is provided by an independent third party.&lt;br /&gt;AlwaysOn is owned and operated by Onlife Health Inc. Onlife Health Inc. is an independent company that provides digital health management for Blue Cross and Blue Shield of Illinois.&lt;br /&gt;Onlife Health is an independent company that provides wellness services for the Well onTarget program. Members can use their Blue Access for Members&lt;sup&gt;SM&lt;/sup&gt; credentials to access wellontarget.com. &lt;br /&gt;Blue Cross and Blue Shield of Illinois makes no endorsement, representations or warranties regarding third-party vendors and the products and services offered by them.&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Exercise, Well onTarget, Blue Access for Members, BAM, Weight Management, FAQs&lt;/div&gt;
</description></item><item><title>Well onTarget</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/24/well-ontarget/revision/34</link><pubDate>Thu, 19 Mar 2026 21:00:31 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:79252323-7591-456d-858c-47a9afe7dacb</guid><dc:creator>Bridgett</dc:creator><description>Revision 34 posted to Ask BCBSIL by Bridgett on 3/19/2026 9:00:31 PM&lt;br /&gt;
&lt;p&gt;&lt;span style="font-size:150%;"&gt;&lt;strong&gt;Start a Healthy Journey with Well onTarget&lt;sup&gt;&amp;reg;&lt;/sup&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:75%;"&gt;&lt;em&gt;Well onTarget&lt;sup&gt;&amp;reg;&lt;/sup&gt; (and Blue Points) is not available to all members. Check Blue Access for Members&lt;sup&gt;SM&lt;/sup&gt; or ask your benefits administrator to see if you have the Well onTarget benefit.&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;Well onTarget&amp;nbsp;is a program that offers the support you need to make healthy choices. With &lt;a title="Well onTarget" href="http://www.wellontarget.com" rel="noopener noreferrer" target="_blank"&gt;Well onTarget&lt;/a&gt;,&amp;nbsp;&lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt; you have 24/7 access to a secure website&amp;nbsp;and mobile app that put personalized health tools and resources right at your fingertips.&lt;/p&gt;
&lt;p&gt;Simply go to &lt;a title="wellontarget.com" href="http://www.wellontarget.com" rel="noopener noreferrer" target="_blank"&gt;wellontarget.com&lt;/a&gt;*&amp;nbsp;&lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt; to explore the innovative tools and resources.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Self-Management Programs&amp;nbsp;&lt;/strong&gt;&lt;br /&gt;Interactive educational programs help you achieve your health goals at your own pace. Learn ways to eat healthier, manage weight, reduce stress, stop smoking and more. Easily track your progress as you make your way through each lesson.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Health and Wellness Content&lt;/strong&gt;&lt;br /&gt;Our digital library is full of reader-friendly articles with information and resources on a wide variety of health conditions.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Tools and Trackers&lt;/strong&gt;&lt;br /&gt;Make wellness fun and stay on course with easy-to-use tools. Sync a device or use a built-in resource to track your steps, sleep, nutrition and more.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Health Assessment (HA)*&lt;/strong&gt;&lt;br /&gt;Get a personalized wellness report and tips for living your healthiest life when you take the health assessment. Your answers are confidential and will allow the Well onTarget portal to personalize content to help you reach your goals.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Coaching Programs**&lt;/strong&gt;&lt;br /&gt;Want to improve your physical fitness? Interested in nutrition and need guidance? Put a wellness coach in your corner. A team of credentialed health experts can help you set and achieve your health and wellness goals. Coaches are available by phone and secure messaging for one-on-one support.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Blue Points***&lt;/strong&gt;&lt;br /&gt;The Blue Points&lt;sup&gt;SM&lt;/sup&gt;&amp;nbsp;program rewards members with points for engaging in health-promoting activities. As your points add up, you can redeem them for gift cards.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Fitness Program&lt;/strong&gt;&lt;br /&gt;Enjoy unlimited access to a nationwide network of fitness centers with this flexible membership program. With more than 12,000 participating fitness locations, you can find one that fits your schedule and lifestyle. Plus, membership is month to month &amp;mdash; no long-term contract is required. Plan options range from $19 to $239 per month per member, with a one-time enrollment fee of $19.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Wellness on the Go&lt;/strong&gt;&lt;br /&gt;Once you have registered online for Well onTarget, there are convenient apps you can use to stay on top of your health wherever and whenever you want.&lt;/p&gt;
&lt;p&gt;The &lt;strong&gt;Well onTarget Fitness Program app&lt;/strong&gt; makes it easy to keep your fitness routine organized. Use the app to:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Track your check-ins&lt;/li&gt;
&lt;li&gt;Find locations in the Fitness Program network&lt;/li&gt;
&lt;li&gt;Access your membership card&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;The &lt;strong&gt;AlwaysOn mobile app&lt;/strong&gt; gives you easy access to &lt;strong&gt;Well onTarget.&lt;/strong&gt; Work on your health and fitness goals anytime, from anywhere using your smartphone.&lt;/p&gt;
&lt;p&gt;You can download both the AlwaysOn and Well onTarget Fitness Program apps in the Apple or Google store.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Ready to Get Started?&lt;br /&gt;&lt;/strong&gt;To access Well onTarget, log in to&amp;nbsp;&lt;a title="Blue Access for Members" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;Blue Access for Members&lt;/a&gt;&lt;sup&gt;SM&lt;/sup&gt;&amp;nbsp;(BAM&lt;sup&gt;&amp;nbsp;SM&lt;/sup&gt;).&amp;nbsp;If this is your first time logging in, you&amp;rsquo;ll need to register your account.&lt;/p&gt;
&lt;p&gt;Once you&amp;rsquo;re logged in to BAM, click &lt;span&gt;&lt;strong&gt;My Health&lt;/strong&gt;&lt;/span&gt;&lt;strong&gt;,&lt;/strong&gt; then select Wellness. Click the button on the Well onTarget tile to go to the Well onTarget portal.&lt;/p&gt;
&lt;p&gt;Note: To see if Well onTarget is available to you, call the number on your Blue Cross and Blue Shield of Illinois member ID card.&lt;/p&gt;
&lt;p&gt;&lt;span style="font-size:75%;"&gt;* The Well onTarget program is offered to you as a part of your employer-sponsored benefits. Participation in the Well onTarget program, including the completion of a Health Assessment, is voluntary and you are not required to participate. Visit Well onTarget for complete details and terms and conditions. &lt;br /&gt;** Coaching programs are only available to individuals whose employers have purchased the program. Check with your administrator to see if the Coaching programs are available to you. &lt;br /&gt;*** Program rules are subject to change without prior notice. See the Program rules on the Well onTarget Member Wellness Portal for more information. The Well onTarget member rewards redemption service is provided by an independent third party.&lt;br /&gt;AlwaysOn is owned and operated by Onlife Health Inc. Onlife Health Inc. is an independent company that provides digital health management for Blue Cross and Blue Shield of Illinois.&lt;br /&gt;Onlife Health is an independent company that provides wellness services for the Well onTarget program. Members can use their Blue Access for Members&lt;sup&gt;SM&lt;/sup&gt; credentials to access wellontarget.com. &lt;br /&gt;Blue Cross and Blue Shield of Illinois makes no endorsement, representations or warranties regarding third-party vendors and the products and services offered by them.&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Exercise, Well onTarget, Blue Access for Members, BAM, Weight Management, FAQs&lt;/div&gt;
</description></item><item><title>Blue Access for Members Hotline</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/45/blue-access-for-members-hotline</link><pubDate>Thu, 19 Mar 2026 16:39:21 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:a932eb94-0ead-4bf9-9318-46c123dde356</guid><dc:creator>Bridgett</dc:creator><description>Current Revision posted to Ask BCBSIL by Bridgett on 3/19/2026 4:39:21 PM&lt;br /&gt;
&lt;p&gt;&lt;a title="Blue Access for Members" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;Blue Access for Members&lt;/a&gt;&lt;sup&gt;SM&lt;/sup&gt; (BAM&lt;sup&gt;SM&lt;/sup&gt;)&amp;nbsp;has features to help you make the most of your health benefits! Our secure member portal lets you:&amp;nbsp;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Check the status of your &lt;a title="claim and claim history" href="/my-coverage-explained/b/weblog/posts/what-is-a-health-insurance-claim"&gt;claim and claim history&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;Confirm the family members who are covered under your plan&lt;/li&gt;
&lt;li&gt;View and print an&amp;nbsp;&amp;nbsp;&lt;a title="Explanation of Benefits" href="/my-coverage-explained/b/weblog/posts/an-explanation-of-your-explanation-of-benefits-eob"&gt;Explanation of Benefits&lt;/a&gt; (EOB) statement for claims within the last 18 months&lt;/li&gt;
&lt;li&gt;Find a doctor or hospital in your plan&amp;rsquo;s network&lt;/li&gt;
&lt;li&gt;Set your email and text alert preferences for notifications&lt;/li&gt;
&lt;li&gt;Request a new or replacement&amp;nbsp;&lt;a title="member ID card" href="/ask-bcbsil/w/frequently-asked-questions/22/bcbsil-member-id-card"&gt;member ID card&lt;/a&gt;, or print a temporary one&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;If you have trouble with sign up or &lt;a title="log in" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;log in&lt;/a&gt;, we can help.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Have a technical question?&lt;br /&gt;&lt;/strong&gt;If you can&amp;rsquo;t register or log in to&amp;nbsp;&lt;a title="Blue Access for Members technical resources" href="https://www.bcbsil.com/member/member-resources/member-services"&gt;Blue Access for Members&lt;/a&gt;, call:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;The customer service number on your member ID card&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Representatives are available 7 days a week.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Need to know more about your benefits or a claim?&lt;br /&gt;&lt;/strong&gt;If you have questions about the information in your&amp;nbsp;&lt;a title="Blue Access for Members how to use" href="/my-coverage-explained/b/weblog/posts/using-blue-access-for-members-bam"&gt;Blue Access for Members&lt;/a&gt;&amp;nbsp;account, such as benefits or claims information, you can:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Call the Customer Service number on your member ID card&lt;/li&gt;
&lt;li&gt;Send us a private message through the BAM &amp;ldquo;Message Center&amp;rdquo;&lt;/li&gt;
&lt;li&gt;Use the private message feature on Connect Community or&amp;nbsp;&lt;a title="Facebook&amp;nbsp;" href="https://www.facebook.com/bluecrossblueshieldofillinois" rel="noopener noreferrer" target="_blank"&gt;Facebook&lt;/a&gt;&amp;nbsp;&lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt;&lt;/li&gt;
&lt;li&gt;Talk with us via Web Chat&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Have other questions?&lt;br /&gt;&lt;/strong&gt;Here are some resources to help you navigate other popular areas of interest.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;a title="How to use Blue Access for Members" href="/my-coverage-explained/b/weblog/posts/using-blue-access-for-members-bam"&gt;FAQ&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a title="Using Health Insurance" href="/tags/Using+Health+Insurance"&gt;Using Health Insurance&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a title="Contact information for customer service" href="/my-coverage-explained/b/weblog/posts/where-to-find-information"&gt;Customer Service&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a title="What to know about Open Enrollment" href="/getting-health-insurance/b/weblog/posts/everything-you-need-prepare-buy-health-insurance"&gt;Open Enrollment&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p style="text-align:right;"&gt;&lt;span style="font-size:75%;"&gt;&lt;em&gt;Originally published 7/20/2015; Revised 2016, 2017, 2018, 2020, 2023&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Using Health Insurance, Blue Access for Members, BAM, Customer Service, FAQs, Open Enrollment&lt;/div&gt;
</description></item><item><title>Blue Access for Members</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/18/blue-access-for-members</link><pubDate>Thu, 19 Mar 2026 16:39:07 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:b920e88d-09c7-40b5-8978-d092101e8a60</guid><dc:creator>Bridgett</dc:creator><description>Current Revision posted to Ask BCBSIL by Bridgett on 3/19/2026 4:39:07 PM&lt;br /&gt;
&lt;p&gt;&lt;a title="Blue Access for Members" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;&lt;strong&gt;Blue Access for Members&lt;/strong&gt;&lt;/a&gt;&lt;sup&gt;SM&lt;/sup&gt;&lt;sup&gt;&amp;nbsp;&lt;/sup&gt;(BAM&lt;sup&gt;SM&lt;/sup&gt;) puts everything you need to know about your health plan right at your fingertips &amp;ndash; 24/7. With BAM, it&amp;rsquo;s easy to make the most of your health benefits.&lt;/p&gt;
&lt;p&gt;The secure, user-friendly &lt;strong&gt;member portal&lt;/strong&gt; houses everything you need &amp;ndash; all in one place. Log in to access detailed information about your:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Account&lt;/li&gt;
&lt;li&gt;Coverage &amp;amp; Benefits&lt;/li&gt;
&lt;li&gt;Claims&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Plus, you can download &lt;strong&gt;Forms and Documents&lt;/strong&gt;, and even connect with &lt;strong&gt;Customer Service&lt;/strong&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Knowledge is power, right?&lt;br /&gt;&lt;/strong&gt;With BAM, you&amp;rsquo;re empowered to quickly:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Check the status of your &lt;a title="claim" href="/my-coverage-explained/b/weblog/posts/what-is-a-health-insurance-claim"&gt;claim&lt;/a&gt; and claim history&lt;/li&gt;
&lt;li&gt;Confirm who&amp;rsquo;s covered under your plan&lt;/li&gt;
&lt;li&gt;View and print an &lt;a title="Explanation of Benefits" href="/my-coverage-explained/b/weblog/posts/an-explanation-of-your-explanation-of-benefits-eob"&gt;Explanation of Benefits (EOB)&lt;/a&gt; for claims&lt;/li&gt;
&lt;li&gt;Find a &lt;strong&gt;Doctor or Hospital&lt;/strong&gt; in your plan&amp;rsquo;s network&lt;/li&gt;
&lt;li&gt;Set your email and text alert preferences&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Keep your ID card handy.&lt;br /&gt;&lt;/strong&gt;Now you never have to be without your&amp;nbsp;&lt;a title="member ID card" href="/ask-bcbsil/w/frequently-asked-questions/22/bcbsil-member-id-card"&gt;member ID card&lt;/a&gt;. With BAM, you can:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Request a new or replacement card&lt;/li&gt;
&lt;li&gt;Print a temporary one ID card&lt;/li&gt;
&lt;li&gt;Get a &lt;strong&gt;digital ID card&lt;/strong&gt; that goes everywhere&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Enjoy wellness tools and perks.&lt;br /&gt;&lt;/strong&gt;BAM features a direct link to &lt;strong&gt;Well onTarget&lt;/strong&gt;&lt;strong&gt;&lt;sup&gt;&amp;reg;&lt;/sup&gt;&lt;/strong&gt;&amp;nbsp;&amp;ndash; a rewards program that nurtures healthy choices. You&amp;rsquo;ll find a host of amenities, including:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Health and wellness content&lt;/li&gt;
&lt;li&gt;Tools and trackers&lt;/li&gt;
&lt;li&gt;Personalized digital coaching&lt;/li&gt;
&lt;li&gt;Self-paced health programs to help you reach your goals&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Plus, you get unlimited access to a nationwide network of fitness centers with flexible, month-to-month memberships.&lt;/p&gt;
&lt;p&gt;Just look for the Well onTarget link on the left side of the page after you&amp;nbsp;&lt;a title="log in to BAM for Well onTarget" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;log in to BAM&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;BAM is mobile!&lt;br /&gt;&lt;/strong&gt;Keep BAM in the palm of your hand. With the mobile app, you can tap into your important health information &amp;ndash; anytime, anywhere.&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Set your language preference (English or Spanish)&lt;/li&gt;
&lt;li&gt;Access your member ID, add it to your mobile wallet, even email it to your provider&lt;/li&gt;
&lt;li&gt;Find in-network care providers and facilities&lt;/li&gt;
&lt;li&gt;Check your claims&lt;/li&gt;
&lt;li&gt;Connect with a Customer Service rep&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;To download the app, go to &lt;a title="Apple App Store" href="https://apps.apple.com/us/app/bcbsil/id571088532" rel="noopener noreferrer" target="_blank"&gt;Apple App Store&lt;/a&gt;,&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt;&amp;nbsp;&lt;a title="Google Play" href="https://play.google.com/store/apps/details?id=com.hcsc.android.providerfinderil&amp;amp;hl=en" rel="noopener noreferrer" target="_blank"&gt;Google Play&lt;/a&gt;&lt;span&gt;.&amp;nbsp;&lt;/span&gt;&lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt; or text* BCBSILAPP to 33633.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Ready to get started?&lt;br /&gt;&lt;/strong&gt;&lt;a title="Create your account for BAM" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;Create your account&lt;/a&gt; now. Once you&amp;rsquo;ve registered, log in to your account.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Need technical help?&lt;br /&gt;&lt;/strong&gt;If you can&amp;rsquo;t register or log in to&amp;nbsp;&lt;a title="Blue Access for Members technical resources" href="https://www.bcbsil.com/member/member-resources/member-services"&gt;Blue Access for Members&lt;/a&gt;, call:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;The customer service number on your member ID card&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Representatives are available 7 days a week.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Have questions about your benefits or a claim?&lt;br /&gt;&lt;/strong&gt;If you have questions about any information in your&amp;nbsp;&lt;a title="using Blue Access for Members information" href="/my-coverage-explained/b/weblog/posts/using-blue-access-for-members-bam"&gt;Blue Access for Members&lt;/a&gt;&amp;nbsp;account, you can:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Send us a private message through the BAM &amp;ldquo;Message Center&amp;rdquo;&lt;/li&gt;
&lt;li&gt;Call the Customer Service number on your member ID card&lt;/li&gt;
&lt;li&gt;Use the private message feature on Connect Community or&amp;nbsp;&lt;a title="Facebook&amp;nbsp;" href="https://www.facebook.com/bluecrossblueshieldofillinois" rel="noopener noreferrer" target="_blank"&gt;Facebook&amp;nbsp;&lt;/a&gt;&amp;nbsp;&lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt;&lt;/li&gt;
&lt;li&gt;Talk with us via Web Chat&lt;/li&gt;
&lt;/ul&gt;
&lt;h6&gt;*Message and data rates may apply. View Terms and Conditions and Privacy Policy at &lt;a title="bcbsil.com/mobile/text-messaging" href="https://www.bcbsil.com/member/account-access/mobile/text-messaging"&gt;bcbsil.com/mobile/text-messaging.&lt;/a&gt;&lt;/h6&gt;
&lt;p style="text-align:right;"&gt;&lt;span style="font-size:75%;"&gt;&lt;em&gt;Originally published 10/2/2014; Revised 2016, 2017, 2018, 2023&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Blue Access for Members, BAM, FAQs, Mobile App, Open Enrollment&lt;/div&gt;
</description></item><item><title>When can I sign up?</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/33/when-can-i-sign-up</link><pubDate>Mon, 12 Jan 2026 18:04:15 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:ca933120-1daa-4592-81fc-a6c25ea6f18a</guid><dc:creator>Bridgett</dc:creator><description>Current Revision posted to Ask BCBSIL by Bridgett on 1/12/2026 6:04:15 PM&lt;br /&gt;
&lt;p&gt;&lt;a title="Open Enrollment" href="https://www.bcbsil.com/shop-plans/about-our-plans/overview"&gt;Open Enrollment&lt;/a&gt; for coverage in&lt;strong&gt; 2026 is&amp;nbsp;&lt;span&gt;November 1 - January 31, 2026.&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;/strong&gt;If you want your plan to start on January 1, you have until the 15th of December to enroll.&amp;nbsp;&lt;br /&gt;&lt;br /&gt;&lt;/p&gt;
&lt;p&gt;Learn more about getting ready for&amp;nbsp;&lt;a title="get ready for open enrollment" href="/getting-health-insurance/b/weblog/posts/everything-you-need-prepare-buy-health-insurance"&gt;open enrollment.&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Health Insurance Network, Affordable Care Act, Open Enrollment, Compare Health Insurance Plans, Buy Health Insurance&lt;/div&gt;
</description></item><item><title>Looking for a Health Insurance Form?</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/40/looking-for-a-health-insurance-form</link><pubDate>Tue, 23 Dec 2025 22:15:36 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:f095be05-acde-4105-913c-6f21d1d454c6</guid><dc:creator>Bridgett</dc:creator><description>Current Revision posted to Ask BCBSIL by Bridgett on 12/23/2025 10:15:36 PM&lt;br /&gt;
&lt;p&gt;Use our&amp;nbsp;&lt;a title="Form Finder for Members" href="https://www.bcbsil.com/form-finder?type=member&amp;amp;state=IL"&gt;Form Finder for Members&lt;/a&gt; to locate health insurance forms when you need them. Need to file a claim, order a refill prescription, or make a change to your existing policy? It&amp;rsquo;s easy to search for and download a form. &amp;nbsp;&lt;/p&gt;
&lt;p&gt;Here are just a few commonly used forms you may be looking for:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Claim forms for medical, prescription drug, dental or vision plans.&lt;/li&gt;
&lt;li&gt;Mail-order forms for home delivery of new and refill prescriptions.&lt;/li&gt;
&lt;li&gt;HIPAA privacy forms, including the Confidential Communications Request Form, Request Personal Health Information (PHI) Records Form and&amp;nbsp;&lt;a title="Standard Authorization Form" href="/my-coverage-explained/b/weblog/posts/standard-authorization-form-your-password-to-privacy"&gt;Standard Authorization Form&lt;/a&gt;.&lt;/li&gt;
&lt;li&gt;Enrollment/Change in Coverage forms.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;The type of form you need will depend on your specific plan coverage.&lt;/p&gt;
&lt;p&gt;To get started with Form Finder, here are a few helpful tips:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;On bcbsil.com, in the top menu go to &lt;em&gt;For Members &amp;gt; Forms and Documents&lt;/em&gt; and choose &lt;em&gt;Form Finder&lt;/em&gt;&lt;strong&gt;.&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;To narrow your search results, choose a topic from the categories on the left or type keywords in the search box.&lt;/li&gt;
&lt;li&gt;With each form listed, use&amp;nbsp;the down arrow next to the form title and a description will appear below.&lt;/li&gt;
&lt;li&gt;Click on &amp;ldquo;Download&amp;rdquo; to open the form in a new window. You can save the form if needed.&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;Not finding what you are looking for with the public website Form Finder? Members can also log in to their &lt;a title="member account" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;member account&lt;/a&gt; to find forms and a whole lot more.&amp;nbsp;Once logged in, go to &lt;em&gt;Support &amp;gt; Forms and Documents&lt;/em&gt;. The forms and documents you can access there will be determined by the health care plan you are enrolled in.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Medical Bills, Blue Access for Members, BAM, Medical Claims, Open Enrollment&lt;/div&gt;
</description></item><item><title>General</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions</link><pubDate>Thu, 18 Dec 2025 22:36:38 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:9e2ef9fc-6026-4b54-8d05-feb24b42894b</guid><dc:creator>BCBSIL Connect Team</dc:creator><description>Current Revision posted to Ask BCBSIL by BCBSIL Connect Team on 12/18/2025 10:36:38 PM&lt;br /&gt;
&lt;h3&gt;You&amp;#39;ve Got Questions: We&amp;#39;ve Got Answers&lt;/h3&gt;
&lt;p&gt;Understanding health insurance isn&amp;rsquo;t always simple and may leave you with a lot of questions. To get quick, easy answers 24/7, just log into your member account&amp;nbsp;&lt;a title="online" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;online&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;As a member, you can always access your online account to get details about your health plan coverage,&amp;nbsp;member benefits, claims and much more.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Check our member quick-start list&lt;br /&gt;&lt;/strong&gt;Take a look at common topics members ask questions about:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;a title="Fitness programs, gym information and wellness access" href="/ask-bcbsil/w/frequently-asked-questions/24/well-ontarget"&gt;Fitness programs, gym information and wellness access&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a title="Convenient ways to pay your bill" href="/ask-bcbsil/w/frequently-asked-questions/10/convenient-ways-to-pay-your-bill"&gt;Convenient ways to pay your bill&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a title="New ID card, lost ID card, or digital ID card" href="/ask-bcbsil/w/frequently-asked-questions/22/bcbsil-member-id-card"&gt;New ID card, lost ID card, or digital ID card&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a title="Finding a doctor or hospital in network" href="https://my.providerfinderonline.com/?ci=IL-UUX&amp;amp;corp_code=IL"&gt;Finding a doctor or hospital in network&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Don&amp;rsquo;t see the answer to your question? Reach out to us, we&amp;rsquo;re happy to help. A Customer Advocate can guide you to what you&amp;rsquo;re looking for online or give you the information you need. You can easily start a chat while you&amp;rsquo;re in your online account or call the number on your member ID card.&lt;/p&gt;
&lt;p&gt;&lt;strong style="font-family:inherit;"&gt;Are you a health care provider?&lt;br /&gt;&lt;/strong&gt;Have questions about patient eligibility? Need help with prior authorization? Want to know the status of a claim? Want to request a fee schedule? Trying to connect with the Behavioral Health unit? You&amp;rsquo;ll find direct contact information for the specific help you need at &lt;a title="Provider Services" href="https://www.bcbsil.com/provider/contact-us"&gt;Provider Services&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Tap into the Connect Community&lt;br /&gt;&lt;/strong&gt;Connect offers a fun and interactive way to nurture good health.&amp;nbsp;Every online blog focuses on health, wellness or benefits info you need to know.&lt;/p&gt;
&lt;p&gt;There&amp;rsquo;s a wealth of topics and healthy tips you can share with friends on social media. You&amp;rsquo;ll find articles in English and Spanish to help you learn about:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Health and wellness&lt;/li&gt;
&lt;li&gt;Your health coverage choices&lt;/li&gt;
&lt;li&gt;Ways to use your health care benefits&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Connect makes it easy to:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;em&gt;Share&lt;/em&gt; your favorite content on Facebook and Twitter&lt;/li&gt;
&lt;li&gt;Like a post or &lt;em&gt;join the conversation&lt;/em&gt;&amp;nbsp;on ideas and issues that are important to you&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Create your &lt;a title="Connect Community profile" href="/user/createuser"&gt;Connect Community profile&lt;/a&gt; today.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Ask a question, Customer Service, FAQs&lt;/div&gt;
</description></item><item><title>General</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/2/defaultwikipage/revision/21</link><pubDate>Thu, 18 Dec 2025 22:28:19 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:9e2ef9fc-6026-4b54-8d05-feb24b42894b</guid><dc:creator>BCBSIL Connect Team</dc:creator><description>Revision 21 posted to Ask BCBSIL by BCBSIL Connect Team on 12/18/2025 10:28:19 PM&lt;br /&gt;
&lt;h3&gt;You&amp;#39;ve Got Questions: We&amp;#39;ve Got Answers&lt;/h3&gt;
&lt;p&gt;Understanding health insurance isn&amp;rsquo;t always simple and may leave you with a lot of questions. To get quick, easy answers 24/7, just log into your member account&amp;nbsp;&lt;a title="online" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;online&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;As a member, you can always access your online account to get details about your health plan coverage,&amp;nbsp;member benefits, claims and much more.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Check our member quick-start list&lt;br /&gt;&lt;/strong&gt;Take a look at common topics members ask questions about:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;a title="Fitness programs, gym information and wellness access" href="/ask-bcbsil/w/frequently-asked-questions/24/well-ontarget"&gt;Fitness programs, gym information and wellness access&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a title="Convenient ways to pay your bill" href="/ask-bcbsil/w/frequently-asked-questions/10/convenient-ways-to-pay-your-bill"&gt;Convenient ways to pay your bill&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a title="New ID card, lost ID card, or digital ID card" href="/ask-bcbsil/w/frequently-asked-questions/22/bcbsil-member-id-card"&gt;New ID card, lost ID card, or digital ID card&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a title="Finding a doctor or hospital in network" href="https://my.providerfinderonline.com/?ci=IL-UUX&amp;amp;corp_code=IL"&gt;Finding a doctor or hospital in network&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Don&amp;rsquo;t see the answer to your question? Reach out to us, we&amp;rsquo;re happy to help. A Customer Advocate can guide you to what you&amp;rsquo;re looking for online or give you the information you need. You can easily start a chat while you&amp;rsquo;re in your online account or call the number on your member ID card.&lt;/p&gt;
&lt;p&gt;&lt;strong style="font-family:inherit;"&gt;Are you a health care provider?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Have questions about patient eligibility? Need help with prior authorization? Want to know the status of a claim? Want to request a fee schedule? Trying to connect with the Behavioral Health unit? You&amp;rsquo;ll find direct contact information for the specific help you need at &lt;a title="Provider Services" href="https://www.bcbsil.com/provider/contact-us"&gt;Provider Services&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Tap into the Connect Community&lt;br /&gt;&lt;/strong&gt;Connect offers a fun and interactive way to nurture good health.&amp;nbsp;Every online blog focuses on health, wellness or benefits info you need to know.&lt;/p&gt;
&lt;p&gt;There&amp;rsquo;s a wealth of topics and healthy tips you can share with friends on social media. You&amp;rsquo;ll find articles in English and Spanish to help you learn about:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Health and wellness&lt;/li&gt;
&lt;li&gt;Your health coverage choices&lt;/li&gt;
&lt;li&gt;Ways to use your health care benefits&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Connect makes it easy to:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;em&gt;Share&lt;/em&gt; your favorite content on Facebook and Twitter&lt;/li&gt;
&lt;li&gt;Like a post or &lt;em&gt;join the conversation&lt;/em&gt;&amp;nbsp;on ideas and issues that are important to you&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Create your &lt;a title="Connect Community profile" href="/user/createuser"&gt;Connect Community profile&lt;/a&gt; today.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Ask a question, Customer Service, FAQs&lt;/div&gt;
</description></item><item><title>General</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/2/defaultwikipage/revision/20</link><pubDate>Thu, 18 Dec 2025 22:27:53 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:9e2ef9fc-6026-4b54-8d05-feb24b42894b</guid><dc:creator>BCBSIL Connect Team</dc:creator><description>Revision 20 posted to Ask BCBSIL by BCBSIL Connect Team on 12/18/2025 10:27:53 PM&lt;br /&gt;
&lt;h3&gt;You&amp;#39;ve Got Questions: We&amp;#39;ve Got Answers&lt;/h3&gt;
&lt;p&gt;Understanding health insurance isn&amp;rsquo;t always simple and may leave you with a lot of questions. To get quick, easy answers 24/7, just log into your member account&amp;nbsp;&lt;a title="online" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;online&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;As a member, you can always access your online account to get details about your health plan coverage,&amp;nbsp;member benefits, claims and much more.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Check our member quick-start list&lt;br /&gt;&lt;/strong&gt;Take a look at common topics members ask questions about:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;a title="Fitness programs, gym information and wellness access" href="/ask-bcbsil/w/frequently-asked-questions/24/well-ontarget"&gt;Fitness programs, gym information and wellness access&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a title="Convenient ways to pay your bill" href="/ask-bcbsil/w/frequently-asked-questions/10/convenient-ways-to-pay-your-bill"&gt;Convenient ways to pay your bill&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a title="New ID card, lost ID card, or digital ID card" href="/ask-bcbsil/w/frequently-asked-questions/22/bcbsil-member-id-card"&gt;New ID card, lost ID card, or digital ID card&lt;/a&gt;&lt;/li&gt;
&lt;li&gt;&lt;a title="Finding a doctor or hospital in network" href="https://my.providerfinderonline.com/?ci=IL-UUX&amp;amp;corp_code=IL"&gt;Finding a doctor or hospital in network&lt;/a&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Don&amp;rsquo;t see the answer to your question? Reach out to us, we&amp;rsquo;re happy to help. A Customer Advocate can guide you to what you&amp;rsquo;re looking for online or give you the information you need. You can easily start a chat while you&amp;rsquo;re in your online account or call the number on your member ID card.&lt;/p&gt;
&lt;p&gt;&lt;strong style="font-family:inherit;"&gt;Are you a health care provider?&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Have questions about patient eligibility? Need help with prior authorization? Want to know the status of a claim? Want to request a fee schedule? Trying to connect with the Behavioral Health unit? You&amp;rsquo;ll find direct contact information for the specific help you need at &lt;a title="Provider Services" href="https://www.bcbsil.com/provider/contact-us"&gt;Provider Services&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Tap into the Connect Community&lt;br /&gt;&lt;/strong&gt;Connect offers a fun and interactive way to nurture good health.&amp;nbsp;Every online blog focuses on health, wellness or benefits info you need to know.&lt;/p&gt;
&lt;p&gt;There&amp;rsquo;s a wealth of topics and healthy tips you can share with friends on social media. You&amp;rsquo;ll find articles in English and Spanish to help you learn about:&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Health and wellness&lt;/li&gt;
&lt;li&gt;Your health coverage choices&lt;/li&gt;
&lt;li&gt;Ways to use your health care benefits&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Connect makes it easy to:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;em&gt;Share&lt;/em&gt; your favorite content on Facebook and Twitter&lt;/li&gt;
&lt;li&gt;Like a post or &lt;em&gt;join the conversation&lt;/em&gt;&amp;nbsp;on ideas and issues that are important to you&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Create your &lt;a title="Connect Community profile" href="/user/createuser"&gt;Connect Community profile&lt;/a&gt; today.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Ask a question, Customer Service, FAQs&lt;/div&gt;
</description></item><item><title>Go Mobile With the BCBSIL App</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/26/go-mobile-with-the-bcbsil-app</link><pubDate>Mon, 08 Dec 2025 23:25:28 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:501ecc10-76d5-4d92-91ad-dd8c1d92f6c4</guid><dc:creator>BCBSIL Connect Team</dc:creator><description>Current Revision posted to Ask BCBSIL by BCBSIL Connect Team on 12/8/2025 11:25:28 PM&lt;br /&gt;
&lt;h4&gt;&lt;strong&gt;Keep your coverage information in the palm of your hand.&lt;/strong&gt;&lt;/h4&gt;
&lt;p&gt;Where did I put my health insurance card? What&amp;rsquo;s my deductible? Is that doctor in my network?&lt;/p&gt;
&lt;p&gt;These questions and many others can be answered anytime from anywhere with the BCBSIL App.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;With the&amp;nbsp;BCBSIL App, you can:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Securely log in with Face ID (iOS only) or Fingerprint ID*&lt;/li&gt;
&lt;li&gt;See your Explanation of Benefits&lt;/li&gt;
&lt;li&gt;Access your digital member ID card. iOS users can download it to your wallet for easy access.&lt;/li&gt;
&lt;li&gt;Find in-network doctors, hospitals and urgent-care facilities&lt;/li&gt;
&lt;li&gt;Review your claims, coverage, deductible and out-of-pocket spending information&lt;/li&gt;
&lt;li&gt;Find your medical and prescription copays&lt;/li&gt;
&lt;li&gt;Connect with your spending accounts (HCA, FSA, HRA and HSA)&lt;/li&gt;
&lt;li&gt;Link directly to Well onTarget&lt;sup&gt;&amp;reg;&lt;/sup&gt;, the member wellness portal&lt;/li&gt;
&lt;li&gt;Get fast answers with two-way messaging (if offered with your plan)&lt;/li&gt;
&lt;li&gt;View everything in Spanish (if your phone settings are set to Spanish)&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;The BCBSIL App is free and available in English and Spanish for iPhone and Android users. &lt;a title="Download it today." href="https://www.bcbsil.com/appdownload"&gt;Download it today.&lt;/a&gt;&lt;/p&gt;
&lt;h6&gt;&lt;strong&gt;* Availability varies by device&lt;/strong&gt;&lt;/h6&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Blue Access for Members, FAQs, Mobile App, Provider Finder, Find a Doctor, BCBS App&lt;/div&gt;
</description></item><item><title>GLP-1s for Weight Loss</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/320/glp-1s-for-weight-loss</link><pubDate>Mon, 24 Nov 2025 22:28:16 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:90eb4e78-7ef5-4947-8199-6107799a8936</guid><dc:creator>BCBSIL Connect Team</dc:creator><description>Current Revision posted to Ask BCBSIL by BCBSIL Connect Team on 11/24/2025 10:28:16 PM&lt;br /&gt;
&lt;p&gt;GLP-1s are a class of drugs commonly used to treat Type 2 diabetes. But some GLP-1s are also FDA approved for treating obesity and obesity-related conditions.&lt;/p&gt;
&lt;p&gt;Here&amp;rsquo;s what you need to know.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What are GLP-1s?&lt;br /&gt;&lt;/strong&gt;GLP-1 is a hormone that helps control blood sugar and increase insulin production. While your body naturally produces GLP-1, how much is made can slow because of things like chronic stress, poor gut health and hormone changes.&lt;/p&gt;
&lt;p&gt;GLP-1 drugs, or GLP-1s, can help cause the same responses in the body when the body&amp;rsquo;s hormone isn&amp;rsquo;t working as well as it should.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;How do GLP-1s work for weight loss?&lt;br /&gt;&lt;/strong&gt;GLP-1s also slow down how quickly food digests and leaves your stomach, so you feel full faster and longer after eating.&lt;/p&gt;
&lt;p&gt;Combined, this can help you lose weight.&lt;/p&gt;
&lt;p&gt;And make sure to combine your prescription with healthy lifestyle changes like diet and exercise. Using GLP-1s alone won&amp;rsquo;t give you lasting results.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What are the benefits of using GLP-1s for weight loss?&lt;br /&gt;&lt;/strong&gt;Along with diet and exercise, GLP-1s help with weight loss by curbing your appetite. They make you feel full faster so that you eat less.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Which GLP-1s are FDA approved for weight loss?&lt;br /&gt;&lt;/strong&gt;Several types of GLP-1s are approved for weight loss and other conditions besides diabetes. The brand names to look for are Wegovy&amp;reg; (semaglutide), Saxenda (liraglutide) and Zepbound&amp;reg; (tirzepatide). FDA approval means doctors can prescribe them for weight loss.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What are the risks and side effects of GLP-1s?&lt;br /&gt;&lt;/strong&gt;The most reported side effects are nausea, diarrhea and stomach pain, and reactions at the injection site.&lt;/p&gt;
&lt;p&gt;Some underlying health issues can put you at risk of worse side effects, like gallbladder problems or swelling of the pancreas.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Are GLP-1s through online sources safe?&lt;br /&gt;&lt;/strong&gt;It&amp;rsquo;s important to use GLP-1s only under the care of a doctor you know and trust.&lt;/p&gt;
&lt;p&gt;There are many products being sold online that may not be approved by the FDA. Drugs that are not FDA-approved may not be as safe or effective. Check the &lt;a title="FDA website for concerns" href="https://www.fda.gov/drugs/postmarket-drug-safety-information-patients-and-providers/fdas-concerns-unapproved-glp-1-drugs-used-weight-loss" rel="noopener noreferrer" target="_blank"&gt;FDA website for concerns&lt;/a&gt; &lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt;&amp;nbsp;about using these drugs that could put your health at risk.&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Does insurance cover GLP-1s for weight loss?&lt;br /&gt;&lt;/strong&gt;Most plans don&amp;rsquo;t cover GLP-1s for weight loss. However, doctors can prescribe GLP-1s without it being a covered benefit. This means you will pay out-of-pocket for the prescription.&lt;/p&gt;
&lt;p&gt;Check your plan benefits. If part of your benefits, you likely will need approval from your health plan before you start treatment. Be sure to talk to your doctor about your options. Work together to decide what is best for you.&lt;/p&gt;
&lt;h6&gt;&lt;strong&gt;Source:&lt;/strong&gt; &lt;a title="Diabetes drugs and weight loss" href="https://www.mayoclinic.org/diseases-conditions/type-2-diabetes/expert-answers/byetta/faq-20057955" rel="noopener noreferrer" target="_blank"&gt;Diabetes drugs and weight loss&lt;/a&gt;, &lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt;&amp;nbsp;Mayo Clinic, 2025; &lt;a title="GLP-1 Agonists" href="https://my.clevelandclinic.org/health/treatments/13901-glp-1-agonists" rel="noopener noreferrer" target="_blank"&gt;GLP-1 Agonists&lt;/a&gt;, &lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt;&amp;nbsp;Cleveland Clinic, 2023; &lt;a title="FDA&amp;rsquo;s Concerns with Unapproved GLP-1 Drugs Used for Weight Loss" href="https://www.fda.gov/drugs/postmarket-drug-safety-information-patients-and-providers/fdas-concerns-unapproved-glp-1-drugs-used-weight-loss" rel="noopener noreferrer" target="_blank"&gt;FDA&amp;rsquo;s Concerns with Unapproved GLP-1 Drugs Used for Weight Loss&lt;/a&gt;, &lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt;&amp;nbsp;U.S. Food and Drug Administration, 2025&lt;/h6&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Weight Management, FAQs&lt;/div&gt;
</description></item><item><title>GLP-1s for Weight Loss</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/320/glp-1s-for-weight-loss/revision/1</link><pubDate>Mon, 24 Nov 2025 21:56:41 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:90eb4e78-7ef5-4947-8199-6107799a8936</guid><dc:creator>BCBSIL Connect Team</dc:creator><description>Revision 1 posted to Ask BCBSIL by BCBSIL Connect Team on 11/24/2025 9:56:41 PM&lt;br /&gt;
&lt;p&gt;GLP-1s are a class of drugs commonly used to treat Type 2 diabetes. But some GLP-1s are also FDA approved for treating obesity and obesity-related conditions.&lt;/p&gt;
&lt;p&gt;Here&amp;rsquo;s what you need to know.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What are GLP-1s?&lt;br /&gt;&lt;/strong&gt;GLP-1 is a hormone that helps control blood sugar and increase insulin production. While your body naturally produces GLP-1, how much is made can slow because of things like chronic stress, poor gut health and hormone changes.&lt;/p&gt;
&lt;p&gt;GLP-1 drugs, or GLP-1s, can help cause the same responses in the body when the body&amp;rsquo;s hormone isn&amp;rsquo;t working as well as it should.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;How do GLP-1s work for weight loss?&lt;br /&gt;&lt;/strong&gt;GLP-1s also slow down how quickly food digests and leaves your stomach, so you feel full faster and longer after eating.&lt;/p&gt;
&lt;p&gt;Combined, this can help you lose weight.&lt;/p&gt;
&lt;p&gt;And make sure to combine your prescription with healthy lifestyle changes like diet and exercise. Using GLP-1s alone won&amp;rsquo;t give you lasting results.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What are the benefits of using GLP-1s for weight loss?&lt;br /&gt;&lt;/strong&gt;Along with diet and exercise, GLP-1s help with weight loss by curbing your appetite. They make you feel full faster so that you eat less.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Which GLP-1s are FDA approved for weight loss?&lt;br /&gt;&lt;/strong&gt;Several types of GLP-1s are approved for weight loss and other conditions besides diabetes. The brand names to look for are Wegovy&amp;reg; (semaglutide), Saxenda (liraglutide) and Zepbound&amp;reg; (tirzepatide). FDA approval means doctors can prescribe them for weight loss.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What are the risks and side effects of GLP-1s?&lt;br /&gt;&lt;/strong&gt;The most reported side effects are nausea, diarrhea and stomach pain, and reactions at the injection site.&lt;/p&gt;
&lt;p&gt;Some underlying health issues can put you at risk of worse side effects, like gallbladder problems or swelling of the pancreas.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Are GLP-1s through online sources safe?&lt;br /&gt;&lt;/strong&gt;It&amp;rsquo;s important to use GLP-1s only under the care of a doctor you know and trust.&lt;/p&gt;
&lt;p&gt;There are many products being sold online that may not be approved by the FDA. Drugs that are not FDA-approved may not be as safe or effective. Check the &lt;a title="FDA website for concerns" href="https://www.fda.gov/drugs/postmarket-drug-safety-information-patients-and-providers/fdas-concerns-unapproved-glp-1-drugs-used-weight-loss" rel="noopener noreferrer" target="_blank"&gt;FDA website for concerns&lt;/a&gt; &lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt;&amp;nbsp;about using these drugs that could put your health at risk.&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Does insurance cover GLP-1s for weight loss?&lt;br /&gt;&lt;/strong&gt;Most plans don&amp;rsquo;t cover GLP-1s for weight loss. However, doctors can prescribe GLP-1s without it being a covered benefit. This means you will pay out-of-pocket for the prescription.&lt;/p&gt;
&lt;p&gt;Check your plan benefits. If part of your benefits, you likely will need approval from your health plan before you start treatment. Be sure to talk to your doctor about your options. Work together to decide what is best for you.&lt;/p&gt;
&lt;h6&gt;&lt;strong&gt;Source:&lt;/strong&gt; &lt;a title="Diabetes drugs and weight loss" href="https://www.mayoclinic.org/diseases-conditions/type-2-diabetes/expert-answers/byetta/faq-20057955" rel="noopener noreferrer" target="_blank"&gt;Diabetes drugs and weight loss&lt;/a&gt;, &lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt;&amp;nbsp;Mayo Clinic, 2025; &lt;a title="GLP-1 Agonists" href="https://my.clevelandclinic.org/health/treatments/13901-glp-1-agonists" rel="noopener noreferrer" target="_blank"&gt;GLP-1 Agonists&lt;/a&gt;, &lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt;&amp;nbsp;Cleveland Clinic, 2023; &lt;a title="FDA&amp;rsquo;s Concerns with Unapproved GLP-1 Drugs Used for Weight Loss" href="https://www.fda.gov/drugs/postmarket-drug-safety-information-patients-and-providers/fdas-concerns-unapproved-glp-1-drugs-used-weight-loss" rel="noopener noreferrer" target="_blank"&gt;FDA&amp;rsquo;s Concerns with Unapproved GLP-1 Drugs Used for Weight Loss&lt;/a&gt;, &lt;img alt="leaving site icon" height="10" src="/cfs-filesystemfile/__key/communityserver-components-sitefiles/OpenNewWindow.png" width="10" /&gt;&amp;nbsp;U.S. Food and Drug Administration, 2025&lt;/h6&gt;
&lt;p&gt;&lt;strong&gt;&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Weight Loss, FAQs&lt;/div&gt;
</description></item><item><title>How to Register</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/19/how-to-register</link><pubDate>Wed, 19 Nov 2025 20:32:21 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:9fdec267-12c0-413e-aa2b-087574863fc8</guid><dc:creator>BCBSIL Connect Team</dc:creator><description>Current Revision posted to Ask BCBSIL by BCBSIL Connect Team on 11/19/2025 8:32:21 PM&lt;br /&gt;
&lt;p&gt;As a member of Blue Cross and Blue Shield of Illinois, you can access your&amp;nbsp;&lt;a title="online" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;online&lt;/a&gt;&amp;nbsp;account, putting important health plan information at your fingertips.&lt;/p&gt;
&lt;p&gt;Set up your online account to:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Find a doctor or hospital in-network&lt;/li&gt;
&lt;li&gt;See how much you&amp;#39;ve spent toward your deductible&lt;/li&gt;
&lt;li&gt;Check claim status and history&lt;/li&gt;
&lt;li&gt;Share your contact preference (email or SMS text messages)&lt;/li&gt;
&lt;li&gt;Review billing and payment history&lt;/li&gt;
&lt;li&gt;Read helpful tips and wellness articles&lt;/li&gt;
&lt;li&gt;Connect with a Customer Advocate&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;If you are the main subscriber with family members on your plan, you will be able to see your dependents&amp;rsquo; information. You can also check the family deductible.&lt;/p&gt;
&lt;p&gt;To get started, you&amp;#39;ll need:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;A valid personal email address to confirm your registration&lt;/li&gt;
&lt;li&gt;The member ID number on your ID card or member welcome letter&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;To&amp;nbsp;&lt;a title="sign up" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;sign up&lt;/a&gt; for online access, follow these simple steps:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;Go to the &lt;a title="Log In" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;Log In&lt;/a&gt; page. Choose Create an Account.&lt;/li&gt;
&lt;li&gt;Follow the directions on how to create an account. You&amp;rsquo;ll need to verify your identity to access your secure information.&lt;/li&gt;
&lt;li&gt;Once you get an email confirming you are set up, log in to see the main page, or dashboard, where you can find links to all your account information.&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&lt;a title="Register" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;Register&lt;/a&gt;&amp;nbsp;today so you can have easy, secure access to your benefits, all in one place.&lt;/p&gt;
&lt;p&gt;If you prefer, you can use the&amp;nbsp;&lt;a title="BCBSIL app" href="/ask-bcbsil/w/frequently-asked-questions/26/go-mobile-with-the-bcbsil-app"&gt;BCBSIL App&lt;/a&gt;&amp;nbsp;to sign up. The BCBSIL App makes it easy to access your account on the go and get the most from your benefits &amp;mdash; anytime, anywhere.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Register, Blue Access for Members, FAQs, Open Enrollment, BCBS App&lt;/div&gt;
</description></item><item><title>How to Register</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/19/how-to-register/revision/21</link><pubDate>Wed, 19 Nov 2025 20:29:04 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:9fdec267-12c0-413e-aa2b-087574863fc8</guid><dc:creator>BCBSIL Connect Team</dc:creator><description>Revision 21 posted to Ask BCBSIL by BCBSIL Connect Team on 11/19/2025 8:29:04 PM&lt;br /&gt;
&lt;p&gt;As a member of Blue Cross and Blue Shield of Illinois, you can access your&amp;nbsp;&lt;a title="online" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;online&lt;/a&gt;&amp;nbsp;account putting important health plan information at your fingertips.&lt;/p&gt;
&lt;p&gt;Set up your online account to:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Find a doctor or hospital in-network&lt;/li&gt;
&lt;li&gt;See how much you&amp;#39;ve spent toward your deductible&lt;/li&gt;
&lt;li&gt;Check claim status and history&lt;/li&gt;
&lt;li&gt;Share your contact preference (email or SMS text messages)&lt;/li&gt;
&lt;li&gt;Review billing and payment history&lt;/li&gt;
&lt;li&gt;Read helpful tips and wellness articles&lt;/li&gt;
&lt;li&gt;Connect with a Customer Advocate&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;If you are the main subscriber with family members on your plan, you will be able to see your dependents&amp;rsquo; information. You can also check the family deductible.&lt;/p&gt;
&lt;p&gt;To get started, you&amp;#39;ll need:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;A valid personal email address to confirm your registration&lt;/li&gt;
&lt;li&gt;The member ID number on your ID card or member welcome letter&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;To&amp;nbsp;&lt;a title="sign up" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;sign up&lt;/a&gt; for online access, follow these simple steps:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;Go to the &lt;a title="Log In" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;Log In&lt;/a&gt; page. Choose Create an Account.&lt;/li&gt;
&lt;li&gt;Follow the directions on how to create an account. You&amp;rsquo;ll need to verify your identity to access your secure information.&lt;/li&gt;
&lt;li&gt;Once you get an email confirming you are set up, log in to see the main page, or dashboard, where you can find links to all your account information.&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&lt;a title="Register" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;Register&lt;/a&gt;&amp;nbsp;today so you can have easy, secure access to your benefits, all in one place.&lt;/p&gt;
&lt;p&gt;If you prefer, you can use the&amp;nbsp;&lt;a title="BCBSIL app" href="/ask-bcbsil/w/frequently-asked-questions/26/go-mobile-with-the-bcbsil-app"&gt;BCBSIL App&lt;/a&gt;&amp;nbsp;to sign up. The BCBSIL App makes it easy to access your account on the go and get the most from your benefits &amp;mdash; anytime, anywhere.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Register, Blue Access for Members, FAQs, Open Enrollment, BCBS App&lt;/div&gt;
</description></item><item><title>Looking for a Health Insurance Form?</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/40/looking-for-a-health-insurance-form/revision/14</link><pubDate>Tue, 04 Nov 2025 22:21:51 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:f095be05-acde-4105-913c-6f21d1d454c6</guid><dc:creator>BCBSIL Connect Team</dc:creator><description>Revision 14 posted to Ask BCBSIL by BCBSIL Connect Team on 11/4/2025 10:21:51 PM&lt;br /&gt;
&lt;p&gt;Use our&amp;nbsp;&lt;a title="Form Finder for Members" href="https://www.bcbsil.com/form-finder?type=member&amp;amp;state=IL"&gt;Form Finder for Members&lt;/a&gt; &lt;a href="https://www.bcbsil.com/form-finder?type=member&amp;amp;state=IL"&gt;&lt;/a&gt;to locate health insurance forms when you need them. Need to file a claim, order a refill prescription, or make a change to your existing policy? It&amp;rsquo;s easy to search for and download a form. &amp;nbsp;&lt;/p&gt;
&lt;p&gt;Here are just a few commonly used forms you may be looking for:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Claim forms for medical, prescription drug, dental or vision plans.&lt;/li&gt;
&lt;li&gt;Mail-order forms for home delivery of new and refill prescriptions.&lt;/li&gt;
&lt;li&gt;HIPAA privacy forms, including the Confidential Communications Request Form, Request Personal Health Information (PHI) Records Form and&amp;nbsp;&lt;a title="Standard Authorization Form" href="/my-coverage-explained/b/weblog/posts/standard-authorization-form-your-password-to-privacy"&gt;Standard Authorization Form&lt;/a&gt;.&lt;/li&gt;
&lt;li&gt;Enrollment/Change in Coverage forms.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;The type of form you need will depend on your specific plan coverage.&lt;/p&gt;
&lt;p&gt;To get started with Form Finder, here are a few helpful tips:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;On bcbsil.com, in the top menu go to &lt;em&gt;For Members &amp;gt; Forms and Documents&lt;/em&gt; and choose &lt;em&gt;Form Finder&lt;/em&gt;&lt;strong&gt;.&lt;/strong&gt;&lt;/li&gt;
&lt;li&gt;To narrow your search results, choose a topic from the categories on the left or type keywords in the search box.&lt;/li&gt;
&lt;li&gt;With each form listed, use&amp;nbsp;the down arrow next to the form title and a description will appear below.&lt;/li&gt;
&lt;li&gt;Click on &amp;ldquo;Download&amp;rdquo; to open the form in a new window. You can save the form if needed.&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;Not finding what you are looking for with the public website Form Finder? Members can also log in to their &lt;a title="member account" href="https://mybam.bcbsil.com?utm_source=connect&amp;amp;utm_medium=internal&amp;amp;utm_campaign=connect_bam"&gt;member account&lt;/a&gt; to find forms and a whole lot more.&amp;nbsp;Once logged in, go to &lt;em&gt;Support &amp;gt; Forms and Documents&lt;/em&gt;. The forms and documents you can access there will be determined by the health care plan you are enrolled in.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Medical Bills, Blue Access for Members, BAM, Medical Claims, Open Enrollment&lt;/div&gt;
</description></item><item><title>26 Years Old</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/12/26-years-old</link><pubDate>Wed, 29 Oct 2025 20:39:32 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:e3ff7be5-2a60-46ae-b58d-1629078f37e5</guid><dc:creator>Bridgett</dc:creator><description>Current Revision posted to Ask BCBSIL by Bridgett on 10/29/2025 8:39:32 PM&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;Q. What health insurance for young adults can I have until the age of 26?&lt;br /&gt;&lt;/strong&gt;A. If your parent&amp;rsquo;s health insurance covers young adults, then you can be added to, or stay on, their plan until you turn 26 &lt;span&gt;(or age 30 if you are an unmarried military veteran)&lt;/span&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Q. What if I&amp;rsquo;m married or don&amp;rsquo;t live with my parents? Can I still get health insurance?&lt;/strong&gt;&lt;br /&gt;A. You can join or stay on a parent&amp;rsquo;s health insurance plan until you turn 26 years of age even if you:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Are married&lt;/li&gt;
&lt;li&gt;Don&amp;rsquo;t live with your parents&lt;/li&gt;
&lt;li&gt;Are going to school&lt;/li&gt;
&lt;li&gt;Don&amp;rsquo;t count on your parents for money&lt;/li&gt;
&lt;li&gt;Can sign up for your own employer&amp;rsquo;s plan&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Q. What is covered on my parent&amp;rsquo;s health insurance plan?&lt;/strong&gt;&lt;br /&gt;A. Your parent&amp;rsquo;s health insurance plan will provide you with benefits that cover basic health concerns. They are:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Emergency care&lt;/li&gt;
&lt;li&gt;Prescription drugs&lt;/li&gt;
&lt;li&gt;Hospital stays&lt;/li&gt;
&lt;li&gt;Rehabilitative care and devices&lt;/li&gt;
&lt;li&gt;Maternity and newborn care&lt;/li&gt;
&lt;li&gt;Lab services&lt;/li&gt;
&lt;li&gt;Behavioral health/substance misuse&lt;/li&gt;
&lt;li&gt;Preventive/wellness services (like yearly check-ups and vaccinations) and chronic disease management&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Your parent&amp;#39;s premium will also cover many preventive services, such as screenings for high blood sugar or cancer. Even better, you may not have a copay, coinsurance or deductible for an annual wellness exam, if you visit a doctor in your health plan&amp;rsquo;s network.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Q. What happens when I turn 26 years old?&lt;br /&gt;&lt;/strong&gt;A. Once you turn&amp;nbsp;26 &lt;strong&gt;&lt;/strong&gt;(or age 30 if you are an unmarried military veteran), your coverage on your&amp;nbsp;parent&amp;#39;s health insurance plan will end.&amp;nbsp; You would need to enroll in health coverage on your own.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Q. How do I get coverage once I turn 26 years old &lt;span&gt;(or age 30 if you are an unmarried military veteran)&lt;/span&gt;?&lt;/strong&gt;&lt;br /&gt;A. If your birthday falls outside the open enrollment period, you qualify for a Special Enrollment Period. That means you may be able to get coverage through your job. &amp;nbsp;Or &lt;a title="visit bcbsil.com" href="https://www.bcbsil.com/individual-family-health-insurance"&gt;visit bcbsil.com&lt;/a&gt; to view and compare all our Family and Individual health plans, or &lt;a title="Get Covered Illinois" href="https://getcovered.illinois.gov/" rel="noopener noreferrer" target="_blank"&gt;Get Covered Illinois&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Q. How soon do I need to apply before I turn 26 years old &lt;span&gt;(or age 30 if you are an unmarried military veteran)&lt;/span&gt;?&lt;/strong&gt;&lt;br /&gt;A. You can enroll up to 60 days before your 26th (or 30th birthday for unmarried military veteran) birthday. Your Special Enrollment Period ends 60 days after your birthday.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Q. What happens if I don&amp;rsquo;t enroll during my Special Enrollment Period after I turn 26 years old &lt;span&gt;(or age 30 if you are an unmarried military veteran)&lt;/span&gt;?&lt;/strong&gt;&lt;br /&gt;A. If you don&amp;rsquo;t enroll in health coverage within the 60 days following your birthday, you may not be able to get coverage until the next Open Enrollment period.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Q. Why should I shop through BCBSIL or Get Covered Illinois?&lt;/strong&gt;&lt;br /&gt;A. By using our site&amp;nbsp;or the marketplace, you&amp;rsquo;ll be able to shop for a health plan, compare plan benefits and prices, and buy health insurance that&amp;rsquo;s right for you. By doing a little research before buying, you can find plans with lower monthly premiums and out-of-pocket costs.&lt;/p&gt;
&lt;p&gt;If you&amp;rsquo;re at that &amp;ldquo;magic age&amp;rdquo;, DO something and get covered!&lt;/p&gt;
&lt;p style="text-align:right;"&gt;&lt;span style="font-size:75%;"&gt;&lt;em&gt;Originally published 10/2/2014; Revised 2018, 2020, 2024&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Special Enrollment, Affordable Care Act, Open Enrollment, Buy Health Insurance&lt;/div&gt;
</description></item><item><title>26 Years Old</title><link>https://connect.bcbsil.com/ask-bcbsil/w/frequently-asked-questions/12/26-years-old/revision/10</link><pubDate>Wed, 29 Oct 2025 20:35:44 GMT</pubDate><guid isPermaLink="false">6e104328-2028-43b6-bb31-8401437dc51f:e3ff7be5-2a60-46ae-b58d-1629078f37e5</guid><dc:creator>Bridgett</dc:creator><description>Revision 10 posted to Ask BCBSIL by Bridgett on 10/29/2025 8:35:44 PM&lt;br /&gt;
&lt;p&gt;&lt;strong&gt;Q. What health insurance for young adults can I have until the age of 26?&lt;br /&gt;&lt;/strong&gt;A. If your parent&amp;rsquo;s health insurance covers young adults, then you can be added to, or stay on, their plan until you turn 26 &lt;span&gt;(or age 30 if you are an unmarried military veteran)&lt;/span&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Q. What if I&amp;rsquo;m married or don&amp;rsquo;t live with my parents? Can I still get health insurance?&lt;/strong&gt;&lt;br /&gt;A. You can join or stay on a parent&amp;rsquo;s health insurance plan until you turn 26 years of age even if you:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Are married&lt;/li&gt;
&lt;li&gt;Don&amp;rsquo;t live with your parents&lt;/li&gt;
&lt;li&gt;Are going to school&lt;/li&gt;
&lt;li&gt;Don&amp;rsquo;t count on your parents for money&lt;/li&gt;
&lt;li&gt;Can sign up for your own employer&amp;rsquo;s plan&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Q. What is covered on my parent&amp;rsquo;s health insurance plan?&lt;/strong&gt;&lt;br /&gt;A. Your parent&amp;rsquo;s health insurance plan will provide you with benefits that cover basic health concerns. They are:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Emergency care&lt;/li&gt;
&lt;li&gt;Prescription drugs&lt;/li&gt;
&lt;li&gt;Hospital stays&lt;/li&gt;
&lt;li&gt;Rehabilitative care and devices&lt;/li&gt;
&lt;li&gt;Maternity and newborn care&lt;/li&gt;
&lt;li&gt;Lab services&lt;/li&gt;
&lt;li&gt;Behavioral health/substance misuse&lt;/li&gt;
&lt;li&gt;Preventive/wellness services (like yearly check-ups and vaccinations) and chronic disease management&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Your parent&amp;#39;s premium will also cover many preventive services, such as screenings for high blood sugar or cancer. Even better, you may not have a copay, coinsurance or deductible for an annual wellness exam, if you visit a doctor in your health plan&amp;rsquo;s network.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Q. What happens when I turn 26 years old?&lt;br /&gt;&lt;/strong&gt;A. Once you turn&amp;nbsp;26, your coverage on your&amp;nbsp;parent&amp;#39;s health insurance plan will end.&amp;nbsp; You would need to enroll in health coverage on your own.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Q. How do I get coverage once I turn 26 years old?&lt;/strong&gt;&lt;br /&gt;A. If your birthday falls outside the open enrollment period, you qualify for a Special Enrollment Period. That means you may be able to get coverage through your job. &amp;nbsp;Or &lt;a title="visit bcbsil.com" href="https://www.bcbsil.com/individual-family-health-insurance"&gt;visit bcbsil.com&lt;/a&gt; to view and compare all our Family and Individual health plans, or &lt;a title="Get Covered Illinois" href="https://getcovered.illinois.gov/" rel="noopener noreferrer" target="_blank"&gt;Get Covered Illinois&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Q. How soon do I need to apply before I turn 26 years old?&lt;/strong&gt;&lt;br /&gt;A. You can enroll up to 60 days before your 26th birthday. Your Special Enrollment Period ends 60 days after your birthday.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Q. What happens if I don&amp;rsquo;t enroll during my Special Enrollment Period after I turn 26 years old?&lt;/strong&gt;&lt;br /&gt;A. If you don&amp;rsquo;t enroll in health coverage within the 60 days following your birthday, you may not be able to get coverage until the next Open Enrollment period.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Q. Why should I shop through BCBSIL or Get Covered Illinois?&lt;/strong&gt;&lt;br /&gt;A. By using our site&amp;nbsp;or the marketplace, you&amp;rsquo;ll be able to shop for a health plan, compare plan benefits and prices, and buy health insurance that&amp;rsquo;s right for you. By doing a little research before buying, you can find plans with lower monthly premiums and out-of-pocket costs.&lt;/p&gt;
&lt;p&gt;If you&amp;rsquo;re at that &amp;ldquo;magic age&amp;rdquo;, DO something and get covered!&lt;/p&gt;
&lt;p style="text-align:right;"&gt;&lt;span style="font-size:75%;"&gt;&lt;em&gt;Originally published 10/2/2014; Revised 2018, 2020, 2024&lt;/em&gt;&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Special Enrollment, Affordable Care Act, Open Enrollment, Buy Health Insurance&lt;/div&gt;
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