How Do I Change My Primary Care Physician (PCP)?

Are you looking for a new doctor? Changing your primary care physician isn't as hard as you may think. There are easy steps to looking up and finding a doctor or health care professional that best suits your needs. Listen in on what our Blue Cross and Blue Shield Customer Advocate tells Victor when he decided to find a new doctor.

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Show Transcript

VICTOR: I'm Victor, and I'm meeting with a Blue Cross and Blue Shield customer advocate to discuss changing my primary care physician. I've been thinking about switching to a new primary care doctor. Do you know how I can do that?

BCBS ADVOCATE: Of course. You can change your primary physician using our website or mobile app. If you have an HMO plan, you'll want to select your provider on your Blue Access for Members account once you've made your choice. Log into your Blue Access for Members account and click Find Care, In Network. Choose your current plan from Select Network Type. And choose a network that meets your needs.

VICTOR: Wow, there are so many doctors to choose from.

BCBS ADVOCATE: Once you find a physician that best fits your medical needs, call to ask if they're accepting new patients.

VICTOR: Is it possible to switch doctors who are within my medical group?

BCBS ADVOCATE:  Absolutely, just call your medical group directly.

VICTOR: Thank you for taking the time to help me.

BCBS ADVOCATE: You're welcome.

SPEAKER: For more information, call the number on your member ID card or visit our website site at BCBSIL.com.

Anonymous
Parents
  • want to changue mine  pcp Hedelitas Montenefgro  to  Lake View clinic  2900 Commonwealth  chicago ill  affiliated with Amita AND ST JOSEPH HOSPIAL  since i been their patient for more that 4 years  and they have all mine records and i like the way they  work with me  the doctor name is  EMA  DZAKA OR ANOTHER INTERNAL DOCTOR THAT WORK WITH DIABETES PERSON. PLEASE HELP ME ON THIS I NEED TO SEE A DOCTOR SOON, FOR MINE MEDICATIONS . THANK YOU JOHNNY ORTIZ 

Comment
  • want to changue mine  pcp Hedelitas Montenefgro  to  Lake View clinic  2900 Commonwealth  chicago ill  affiliated with Amita AND ST JOSEPH HOSPIAL  since i been their patient for more that 4 years  and they have all mine records and i like the way they  work with me  the doctor name is  EMA  DZAKA OR ANOTHER INTERNAL DOCTOR THAT WORK WITH DIABETES PERSON. PLEASE HELP ME ON THIS I NEED TO SEE A DOCTOR SOON, FOR MINE MEDICATIONS . THANK YOU JOHNNY ORTIZ 

Children