Provider Services Contact

For anyone wondering if there is a solution, there is none. After private messaging, they referred me to the same customer service phone number and a link Availity with no option to speak with a human.

Hi Deb, We can ask our provider team to assist you with this if you'd like to send us a private message. ~ KW

Good Morning - I know this isn't about member benefits or claims, but, I need to know how to get a check reissued to our clinic.  We never received the check and the money was not deposited into our bank account.  We received the EFT in Trizetto, our clearing house, but have not received the check and like I said the money wasn't deposited into our bank account.

I have tried calling the Blue Cross numbers available, but I am not able to speak with a person.

Thank you for your help - Deb

Hello ArtfulIntention, You can contact our provider relations team at ProviderRelations@bcbsil.com for assistance with this. ~ KW

I have been trying to reach a provider network consultant. BCBS cancelled my contract as an in-network provider without notification on 05/01/25. I found out when my claims were denied. I have several long-term BCBS clients that want to work with me as an in-network provider. Can you please assist?

Hello, If you could send us a private message we can help you with this. ~ HC

I've been trying to connect with A blue cross blue shield of iL agent through the ivr for 3 hours now. It's so hard to bypass the ivr when the system doesn't recognize prefix letters in the member's ID or when I can't fully enter my claim number for adjustments. This has been the hardest IVR to use for me so far. I need a provider's assistance for a claim issue.

Hi Jessica, I'm responding to you on your private message. ~ HC

Hi! I am provider who has been trying to connect to a live agent for the past two days. I even tried calling the members number but when i was transferred it just went back to the automated system. Can someone help me connect to a live agent?

Hello, I'm responding to you on your private message. ~ HC