Questions And Answers - Ask BCBSIL - Connect Community

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

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FAQs

Do You Have One of These Common Questions?

Need a copy of my ID card never received that or welcome letter and plan thru work starts today 0

I cannot make an account or a login even though I am a member? I get an error in the account creation page 0

BCBS is paying the provider out of network, A lot of billings are coming back we are out of network and reduced coverage- IN ERROR , we are in network? Was there a error in the software at BCBS Il? thanks, Sandy RN 0

I do not have my card yet and need my ID number 0

how do I find my insurance policy number 0

how do i get a copy of my ID card +3

Password Reset 0

Need Direct Contact for Check Trace and Reissue Assistance 0

I need a member ID number to register online and in the app. 0

Need member ID 0

I am a new member and I am need of a digital card. I cant log into my account without a member ID number. How do I access this? I am in need of my ID number for Dr's appointments. 0

I have a mole that has changed in appearance. Can I just go find a dermatologist or do I need a referral from my general physician 0

I do not have my card yet and need my ID number 0

How to request more PT visits for a patient who has a soft Max. 0

My coverage started on 10/1 and I am trying to access temporary cards through the online portal. 0

why does it say your customer service line is avialble until 8:00pm central time but when i just called at 7:30 pm i was greeted with "we are closed call back tomorrow" then immediately hungup on? 0

Why do you make it so difficult to get my member ID and insurance card? Are you hoping i pay every month and never use the insurace? 0

Hi, We would like to bring to your attention an ongoing issue regarding our pending CMS IDR payments. We have multiple cases where we prevailed in the CMS IDR process, some dating back one to two years, yet the awarded payments have still not been issued. 0

Cannot find my EOB statements online. 0

My coverage started on 10/1 and I am trying to access temporary cards through the online portal. In order to setup my account I need my member ID. Can you please provide this so I can get this setup? Also can I get 2 additional cards sent? 0