Questions And Answers - Ask BCBSIL - Connect Community

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

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FAQs

Do You Have One of These Common Questions?

why does it say your customer service line is avialble until 8:00pm central time but when i just called at 7:30 pm i was greeted with "we are closed call back tomorrow" then immediately hungup on? 0

Why do you make it so difficult to get my member ID and insurance card? Are you hoping i pay every month and never use the insurace? 0

Hi, We would like to bring to your attention an ongoing issue regarding our pending CMS IDR payments. We have multiple cases where we prevailed in the CMS IDR process, some dating back one to two years, yet the awarded payments have still not been issued. 0

Cannot find my EOB statements online. 0

My coverage started on 10/1 and I am trying to access temporary cards through the online portal. In order to setup my account I need my member ID. Can you please provide this so I can get this setup? Also can I get 2 additional cards sent? 0

NEED BCCHP ASSISTANCE!! Rendering provider denials 0

hearing aids 0

Never Received ID Card 0

Login Error 0

new member looking for my id information 0

New member, looking for ID and other information 0

New Member, Lost Card. Need ID 0

I forgot to register my account when I got my temporary ID card and now I have no way to log in. What should I do? 0

I am a new member and I am need of a digital card. I cant log into my account without a member ID number. How do I access this? 0

I am a new member and I am need of a digital card. I cant log into my account without a member ID number. How do I access this? I am in need of my ID number for Dr's appointments. 0

Issues Registering 0

Need member ID 0

Member number 0

Blank screen when clicking "Create an Account" 0

I need a member ID number to register online and in the app. 0