Questions And Answers - Ask BCBSIL - Connect Community

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

Verint is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Illinois.

File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe^® Reader^® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at https://www.adobe.com/trust/accessibility.html.

You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. Some sites may require you to agree to their terms of use and privacy policy.

FAQs

Do You Have One of These Common Questions?

I need help logging in 0

I need my 3 letters in front of my member id, I dont have my card and the welcome letter. I only have my member id from my billing statement. How do I get these? 0

Login help 0

Terminated unexpectedly as a provider 0

Membership ID 0

I never received my insurance card and I need my member ID 0

Will BCBSIL contract and include HMO plans with telehealth (out of state) groups/providers. 0

App on my Samsung s23 not recognizing my account. 0

I would like to cancel my on target gym membership. I can not find my vard. Can you give me the number to call to get assistance? 0

I dont have access to my member Id and would like to log in so I can print a new Insurance card but I need the member ID number to do so 0

Seeking member ID information without having card 0

Out of state plan/claims 0

New member still not received member card and can’t set up online member access despite active plan 0

I'm the employee of a place that requires I pay BCBSIL. I HATE my health insurance plan. With more than I at got, because you keep taking it all. All my earnings, that is. What you even need it for? I get a letter from BCBS every other day. Times a thi 0

I'm trying to find out how many days early from your last wellness exam can you schedule a future annual wellness exam and still have it covered at 100%? 0

I have not been able to login to my account for at least 2 months. I keep getting the error message “we currently can’t access your information, please try again later”. The app is up to date. My username and password are correct. I see others are having t 0

Never received my id card and do not know my member id number. Cannot log in or register for digital card without the member id number. Was told via phone call someone would email me info and I never received email. 0

How to request more PT visits for a patient who has a soft Max. 0

Why can I no longer get in contact with a live representative to help with questions relative to my contract and paneling? 0

"Access to this application is not authorized" — how can I login? 0