Questions And Answers - Ask BCBSIL - Connect Community

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

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FAQs

Do You Have One of These Common Questions?

How do I create an account if it’s saying my identification number is incorrect but I typed in exactly what’s on my card? 0

I have not been able to login to my account for at least 2 months. I keep getting the error message “we currently can’t access your information, please try again later”. The app is up to date. My username and password are correct. I see others are having t 0

Dependent coverage if I move out? 0

Hello. For dual coverage, do I need to complete and send out a Coordination of Benefits form? 0

Website and app issues 0

i want to cancel my well on target fitness membership 0

How do I find out if my insurance is still active 0

Provider Services Contact 0

How do I find my ID number, since I have not received my insurance card via mail? 0

We received a deposit to our bank from BCBS IL, but we did not receive an EOB. Cannot find EFT ref # on bank transaction details 0

Setting up BCBSIL account, accidentally entered the wrong email address. Now, I can't access my account or receive any verification emails. how do I fix this? 0

I need to do a name change 0

is massage therapy covered 0

Is the payment portal down? 0

How do i find my memeber ID number, since I have not received my insurance card via mail? 0

How do I find my ID number, since I have not received my insurance card via mail? 0

Does BCBSIL cover travel costs if I need to travel to a different state for surgery? 0

Where can I get a copy of my loss of coverage letter for when i turn 26 and age off of my parent's BCBS health insurance plan? It needs to be on BCBS letterhead. 0

Is weight loss medication covered or is there a stipulation that you have had to been in a weight loss program for some length of time? Doctor prescribed Wegovy but was denied by insurance. 0

How do I create an account without the sign in information on my card. I haven't received it yet and my employer hasn't been able to update it for me. 0