Get News & Updates Directly To Your Inbox
Download the BCBSIL App. Your coverage information in the palm of your hand.
Find A Doctor Or Hospital In Your Network.
Your health insurance is important and you probably have questions for us. We want to be accessible for you, so here are a few different ways you can reach us:
*If you’re a member of an employer group, the phone number and hours to reach customer service may be different. Check the back of your member ID card for contact information.We look forward to hearing from you!
Hello, If you could send us a private message, I can have provider services get in touch with you. ~ Heather
I work for a provider and need to get a hold of a person. I have tried several ways on several of your phone numbers including the number on the back of the members card and the provider number. Your automated system will not let me speak to a person about a claim. It cannot hear the claim number correctly. I have tried about 20 times. It will not let me get to a person and says "a customer advocate is not a valid option". I need to get a hold of a person or have one contact me. This issue needs resolved. How can I talk to a person?!!!
Hello Wes, If you'd like to send us a private message our team can check on this for you. ~ Kayla
A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association© Copyright 2020 Health Care Service Corporation. All Rights Reserved.
Telligent is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Illinois.
File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe® Reader® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at http://access.adobe.com.