Questions And Answers - Ask BCBSIL - Connect Community

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

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FAQs

Do You Have One of These Common Questions?

This insurance has now made my prescription that $700 for a one month supply 0

I haven't received my medical card or any communication regarding my account. Who can I contact to check status? 0

I’ve never received my insurance card in the mail or anything. I think it may. I went to the wrong address. Who should I contact so I can receive my insurance card 0

No Medical Card 0

I never received my card in the mail and I can't create an account to login and get a new card. 0

Medical Attachments for claims 0

Tried to close account, account locked or closed, but still getting charged. 0

I never received my Welcome letter or my member ID card 0

My son will be turning 26 soon, he is a disabled veteran with a disability rating of 60% and is in school full time. How do we keep him on our insurance policy? 0

I have not been able to login to my account for at least 2 months. I keep getting the error message “we currently can’t access your information, please try again later”. The app is up to date. My username and password are correct. I see others are having t 0

ID CARD 0

"Access to this application is not authorized" — how can I login? 0

Have not received welcome package or member iD card 0

Seeking member ID information without having card 0

I cannot get into my account. When I go to reset password, It keeps saying that you will freeze account, yet you were able to send me what my login name was to my email address. 0

Lost insurance card. Can't register to BCBS 0

How can I get a copy of my claims for Dr Price for 2021,2022, 2023 and 2024?? 0

Application Status - Incomplete Tasks 0

How do I find my member ID # without the welcome letter or ID card (both of which I'm not sure I ever actually received)? 0

I have not received my membership ID card and can not sign in anywhere. 0