Questions And Answers - Ask BCBSIL - Connect Community

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

Verint is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Illinois.

File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe^® Reader^® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at https://access.adobe.com.

You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. Some sites may require you to agree to their terms of use and privacy policy.

FAQs

Do You Have One of These Common Questions?

I am trying to verify that I have coverage for 2026 0

We received an EOB from BCBS IL and the address on the EOB is wrong. Meaning the mailing address is wrong 0

I have not been able to login to my account for at least 2 months. I keep getting the error message “we currently can’t access your information, please try again later”. The app is up to date. My username and password are correct. I see others are having t 0

Id card 0

Wegovy medication 0

Change of address 0

How do I create an account if it’s saying my identification number is incorrect but I typed in exactly what’s on my card? 0

Dependent coverage if I move out? 0

Hello. For dual coverage, do I need to complete and send out a Coordination of Benefits form? 0

Website and app issues 0

i want to cancel my well on target fitness membership 0

How do I find out if my insurance is still active 0

Provider Services Contact 0

How do I find my ID number, since I have not received my insurance card via mail? 0

We received a deposit to our bank from BCBS IL, but we did not receive an EOB. Cannot find EFT ref # on bank transaction details 0

Setting up BCBSIL account, accidentally entered the wrong email address. Now, I can't access my account or receive any verification emails. how do I fix this? 0

I need to do a name change 0

is massage therapy covered 0

Is the payment portal down? 0

How do i find my memeber ID number, since I have not received my insurance card via mail? 0