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Home » Questions And Answers

Do You Have One of These Common Questions?

  • Learn about fitness programs, gym information and wellness access.
  • Convenient Ways to Pay Your Bill
  • New ID card, Lost ID card, or Digital ID card.
  • Find a Doctor or Hospital in my network.
  • What is a deductible?
  • Provider Services Contact Information
  • Not Answered

    How to request more PT visits for a patient who has a soft Max. 0

    612 views
    3 replies
    Latest 2 days ago
    by BCBSIL Connect Team
  • Not Answered

    Does BCBSIL have anyone working for them? I have been trying to speak to a real person on the phone for 5 months. 0

    755 views
    3 replies
    Latest 2 days ago
    by amykidsthrive
  • Suggested Answer

    coverage for Ketamine 0

    11535 views
    5 replies
    Latest 2 days ago
    by BCBSIL Connect Team
  • Not Answered

    Need Member ID 0

    75 views
    1 reply
    Latest 2 days ago
    by BCBSIL Connect Team
  • Not Answered

    I'm having problems registering because I have not received my insurance cards 0

    196 views
    2 replies
    Latest 7 days ago
    by Abbyh12
  • Suggested Answer

    Why is the provider phone number not available for providers to view? I need to speak with someone today about benefit limitations for a patient. 0

    6116 views
    8 replies
    Latest 7 days ago
    by kfiscaletti
  • Not Answered

    Seeking member ID information without having card 0

    4037 views
    5 replies
    Latest 7 days ago
    by BCBSIL Connect Team
  • Not Answered

    are hearing aides covered under my insurance 0

    54 views
    1 reply
    Latest 8 days ago
    by BCBSIL Connect Team
  • Not Answered

    Are hearing aids covered under my plan? 0

    84 views
    1 reply
    Latest 9 days ago
    by BCBSIL Connect Team
  • Not Answered

    Are Hearing test and hearing aid covered or partially covered? 0

    89 views
    1 reply
    Latest 13 days ago
    by BCBSIL Connect Team
  • Not Answered

    BCBS Community claims being processed OON. 0

    75 views
    1 reply
    Latest 14 days ago
    by BCBSIL Connect Team
  • Not Answered

    Am I covered for 2024 0

    2293 views
    3 replies
    Latest 14 days ago
    by BCBSIL Connect Team
  • Answered

    Does my insurance cover the weight loss drugs? My BMI is over 30 and my blood work shows high cholesterol. 0

    266 views
    2 replies
    Latest 23 days ago
    by Asheyea33
  • Not Answered

    Why are active license providers being denied in the credentialing process for the reason credentialing team "cannot find the active license" 0

    141 views
    1 reply
    Latest 23 days ago
    by BCBSIL Connect Team
  • Not Answered

    Auto Bill Pay 0

    111 views
    1 reply
    Latest 26 days ago
    by BCBSIL Connect Team
  • Not Answered

    How do I find my member ID # without the welcome letter or ID card (both of which I'm not sure I ever actually received)? 0

    4523 views
    8 replies
    Latest 26 days ago
    by BCBSIL Connect Team
  • Not Answered

    Member ID and Prescriptions 0

    95 views
    0 replies
    Started 29 days ago
    by noahsollers
  • Not Answered

    Am I covered if I travel outside the US? If so, where can I find details? 0

    147 views
    1 reply
    Latest 29 days ago
    by BCBSIL Connect Team
  • Not Answered

    Member ID Issue 0

    185 views
    1 reply
    Latest 29 days ago
    by BCBSIL Connect Team
  • Not Answered

    what is my coverage on 911 calls? 0

    147 views
    1 reply
    Latest 1 month ago
    by BCBSIL Connect Team
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