Questions And Answers - Ask BCBSIL - Connect Community

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

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FAQs

Do You Have One of These Common Questions?

Getting Premium Notices online at the same time it is mailed? 0

I have no received my ID card 0

How do I get a copy of a 1099-HC tax form? 0

I CAN'T GET INTO MY ACCOUNT 0

How do I find my member ID # without the welcome letter or ID card (both of which I'm not sure I ever actually received)? 0

How do i find my ID number if I do not have my card 0

How do i find my memeber ID number, since I have not received my insurance card via mail? 0

How to get in contact with a PNC? 0

Provider Services Contact 0

I have not been able to login to my account for at least 2 months. I keep getting the error message “we currently can’t access your information, please try again later”. The app is up to date. My username and password are correct. I see others are having t 0

How do I get a check and EOB replaced if it is lost? 0

Payment cancellation, refund request, and membership ID lost 0

I entered the incorrect email when registering. How do I get in and correct it 0

I’ve been having trouble reaching a live representative at BCBS IL. Can someone please advise on how to get in touch with an agent so we can ensure proper care for the patient? 0

I keep getting emails saying CLAIM NOTIFICATION. However, I haven't had a plan in years. 0

TORS For Sleep Apnea 0

customer service can't find our account says there is no policy but it was paid and a card was received 0

I never received my card in the mail and I can't create an account to login and get a new card. 0

Is my insurance covers some gyms or weightlos program? 0

Where do I get my Form 1095-A? 0