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Home » Questions And Answers

Do You Have One of These Common Questions?

  • Learn about fitness programs, gym information and wellness access.
  • Convenient Ways to Pay Your Bill
  • New ID card, Lost ID card, or Digital ID card.
  • Find a Doctor or Hospital in my network.
  • What is a deductible?
  • Provider Services Contact Information
  • Not Answered

    I entered the incorrect email when registering. How do I get in and correct it 0

    176 views
    4 replies
    Latest 34 minutes ago
    by BCBSIL Connect Team
  • Not Answered

    customer service can't find our account says there is no policy but it was paid and a card was received 0

    255 views
    5 replies
    Latest 35 minutes ago
    by BCBSIL Connect Team
  • Not Answered

    I never received my card in the mail and I can't create an account to login and get a new card. 0

    71 views
    1 reply
    Latest 39 minutes ago
    by BCBSIL Connect Team
  • Not Answered

    Is my insurance covers some gyms or weightlos program? 0

    2584 views
    4 replies
    Latest 5 days ago
    by aaaditya
  • Not Answered

    Where do I get my Form 1095-A? 0

    207 views
    3 replies
    Latest 6 days ago
    by BCBSIL Connect Team
  • Not Answered

    I need to speak with a provider network consultant! 0

    7909 views
    14 replies
    Latest 6 days ago
    by Jasmina
  • Not Answered

    I need my member ID number. I never got my ID cards despite paying for benefits since NOVEMBER. I have never had such terrible insurance before. 0

    325 views
    1 reply
    Latest 7 days ago
    by BCBSIL Connect Team
  • Not Answered

    I cannot make an account or a login even though I am a member? I get an error in the account creation page 0

    4312 views
    12 replies
    Latest 10 days ago
    by BCBSIL Connect Team
  • Answered

    Provider Services Contact 0

    197127 views
    326 replies
    Latest 11 days ago
    by BCBSIL Connect Team
  • Not Answered

    I haven't received my ID card or welcome letter yet. The premium for benefits has been deducted from my paycheck. Where can I find my ID number online? 0

    3547 views
    10 replies
    Latest 17 days ago
    by haccp9388
  • Not Answered

    Seeking member ID information without having card 0

    8333 views
    11 replies
    Latest 17 days ago
    by BCBSIL Connect Team
  • Not Answered

    I am a senior wanted to know if planet fitness is include in my program 0

    261 views
    1 reply
    Latest 17 days ago
    by BCBSIL Connect Team
  • Not Answered

    Urinary catheters 0

    124 views
    1 reply
    Latest 17 days ago
    by BCBSIL Connect Team
  • Not Answered

    Never received an ID Card or my member number. 0

    215 views
    1 reply
    Latest 19 days ago
    by BCBSIL Connect Team
  • Suggested Answer

    How do we get our member number if we haven’t received the ID card to register online? 0

    1020 views
    5 replies
    Latest 20 days ago
    by BCBSIL Connect Team
  • Not Answered

    I signed up from my employer, need to find out what my member id is 0

    309 views
    4 replies
    Latest 20 days ago
    by BCBSIL Connect Team
  • Answered

    CANT ACCESS TO MY ACCOUNT 0

    238 views
    1 reply
    Latest 23 days ago
    by BCBSIL Connect Team
  • Not Answered

    Never received ID card or member number. 0

    232 views
    1 reply
    Latest 23 days ago
    by BCBSIL Connect Team
  • Not Answered

    Can’t login to rewards, says I’m not 18? 0

    129 views
    1 reply
    Latest 24 days ago
    by BCBSIL Connect Team
  • Not Answered

    I CAN'T GET INTO MY ACCOUNT 0

    194 views
    1 reply
    Latest 24 days ago
    by BCBSIL Connect Team
>
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