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Home » Questions And Answers

Do You Have One of These Common Questions?

  • Learn about fitness programs, gym information and wellness access.
  • Convenient Ways to Pay Your Bill
  • New ID card, Lost ID card, or Digital ID card.
  • Find a Doctor or Hospital in my network.
  • What is a deductible?
  • Provider Services Contact Information
  • Not Answered

    I have not been able to login to my account for at least 2 months. I keep getting the error message “we currently can’t access your information, please try again later”. The app is up to date. My username and password are correct. I see others are having t 0

    6874 views
    7 replies
    Latest 1 day ago
    by BCBSIL Connect Team
  • Not Answered

    I have a group number but need id # 0

    41 views
    1 reply
    Latest 1 day ago
    by BCBSIL Connect Team
  • Not Answered

    Best Hands Free Wearable Breast Pump for Working Moms 0

    48 views
    1 reply
    Latest 4 days ago
    by BCBSIL Connect Team
  • Suggested Answer

    How do I find my member ID # without the welcome letter or ID card (both of which I'm not sure I ever actually received)? 0

    5274 views
    15 replies
    Latest 8 days ago
    by BCBSIL Connect Team
  • Not Answered

    How do I create an account if it’s saying my identification number is incorrect but I typed in exactly what’s on my card? 0

    96 views
    1 reply
    Latest 8 days ago
    by BCBSIL Connect Team
  • Not Answered

    Hello I have been waiting for my member ID cards in the mail for some time and they have not come. How do i get my ID so i can get cards ? 0

    124 views
    1 reply
    Latest 11 days ago
    by BCBSIL Connect Team
  • Not Answered

    Lost insurance card. Can't register to BCBS 0

    70 views
    1 reply
    Latest 12 days ago
    by BCBSIL Connect Team
  • Not Answered

    Please help! All my claims are getting denied. Which form do I have to fill out to upload my rendering NPI to my provider file? Also how do I upload it? 0

    1176 views
    3 replies
    Latest 15 days ago
    by BCBSIL Connect Team
  • Not Answered

    Seeking member ID information without having card 0

    4572 views
    7 replies
    Latest 15 days ago
    by BCBSIL Connect Team
  • Not Answered

    Need Member ID 0

    267 views
    3 replies
    Latest 15 days ago
    by BCBSIL Connect Team
  • Not Answered

    How to request more PT visits for a patient who has a soft Max. 0

    753 views
    3 replies
    Latest 22 days ago
    by BCBSIL Connect Team
  • Not Answered

    Does BCBSIL have anyone working for them? I have been trying to speak to a real person on the phone for 5 months. 0

    861 views
    3 replies
    Latest 22 days ago
    by amykidsthrive
  • Suggested Answer

    coverage for Ketamine 0

    11682 views
    5 replies
    Latest 22 days ago
    by BCBSIL Connect Team
  • Not Answered

    I'm having problems registering because I have not received my insurance cards 0

    306 views
    2 replies
    Latest 27 days ago
    by Abbyh12
  • Suggested Answer

    Why is the provider phone number not available for providers to view? I need to speak with someone today about benefit limitations for a patient. 0

    6364 views
    8 replies
    Latest 27 days ago
    by kfiscaletti
  • Not Answered

    are hearing aides covered under my insurance 0

    124 views
    1 reply
    Latest 28 days ago
    by BCBSIL Connect Team
  • Not Answered

    Are hearing aids covered under my plan? 0

    168 views
    1 reply
    Latest 29 days ago
    by BCBSIL Connect Team
  • Not Answered

    Are Hearing test and hearing aid covered or partially covered? 0

    155 views
    1 reply
    Latest 1 month ago
    by BCBSIL Connect Team
  • Not Answered

    BCBS Community claims being processed OON. 0

    136 views
    1 reply
    Latest 1 month ago
    by BCBSIL Connect Team
  • Not Answered

    Am I covered for 2024 0

    2373 views
    3 replies
    Latest 1 month ago
    by BCBSIL Connect Team
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