Get answers to frequently asked questions.
Log in to our community to ask questions, rate articles, comment and more.
I sent in a claim for reimbursement. How long does this usually take
Hello, We ask to allow 30 days for claim processing. If it has been longer than that time frame, please send us a private message and we can check on the status of your claim. ~ Heather
This claim has been about six weeks submitted. I have received no notification of it being accepted
If you would like to send us a private message, I can have our team check on this for you. ~ Heather