page won't load past language option

I'm trying to login and the site sticks on the preferred language page. I've tried logging out & back in, hitting escape, Cntrl/Alt/Delete . . . .how can I get past this page?!

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0 BCBSIL Connect Team 4 months ago

Hi Ellen, This is a known issue and we are working to resolve this. In the meantime we recommend either opening the page with a different browser or opening an incognito window. ~ HC
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0 STM 15 days ago in reply to BCBSIL Connect Team

Problem still exists, at least 5 months later. Can't log in using Chrome. Mandatory language dialog box is doing something incompatible with Chrome, 65% of the browser market.
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0 BCBSIL Connect Team 15 days ago in reply to STM

Hello, We are aware of this issue and are working to get this fixed. You should be able to access the site from another web browser. If there is information you are trying to obtain from your Blue Access for Members account we can assist you with this if you'd like to send us a private message. ~ KW
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0 BCBSIL Connect Team 15 days ago in reply to STM

Hello, We are aware of this issue and are working to get this fixed. You should be able to access the site from another web browser. If there is information you are trying to obtain from your Blue Access for Members account we can assist you with this if you'd like to send us a private message. ~ KW
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page won't load past language option