Get answers to frequently asked questions.
I've been trying to login to my online account since I got my plan, more than a few years ago, and it always says "unauthorized access". I cannot handle phone calls and they won't speak to my parent even with my permission so calling the numbers not an option and I can't find another way to get to customer service. What are you supposed to do?
Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
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