Get answers to frequently asked questions.
Get answers to frequently asked questions.
our payments are coming back rejected for in network and the patients are not getting coverage at the in network rate.
About 3 out of four claims - so far this year. Out biller has had so many problems. Why?
I had this same problem, only to find out BCBS terminated for without notice as a provider. Check your status as a provider and make sure you are still active! I am still looking for answers.
I am in a similar situation. Did you ever get this resolved? One good thing is that I am still listed as a in-network provider, and I received a referral from BCBS last week, however, my patient's claims are all being processed as out-of-network.
We were in network and never kicked out of network so technically nothing changed other than the plan processing them as out of network and the more work it was to get fixed never got an anwer at the end of it,
I hear that you lost out on payment, but was the issue resolved, going forward? Were you out-of- network or did you end up getting back in-network.
It was a mess and basically no one helped. We were told by the Illinois ins commissioner that it depended on each plan individually. My biller had to reprosses them all and then they came back duplicate. I think we lost a lot of payments.
sorry but it was unhelpful with bcbs,
Sandy
It was a mess and basically no one helped. We were told by the Illinois ins commissioner that it depended on each plan individually. My biller had to reprosses them all and then they came back duplicate. I think we lost a lot of payments.
sorry but it was unhelpful with bcbs,
Sandy
We were in network and never kicked out of network so technically nothing changed other than the plan processing them as out of network and the more work it was to get fixed never got an anwer at the end of it,
I hear that you lost out on payment, but was the issue resolved, going forward? Were you out-of- network or did you end up getting back in-network.
Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association
© Copyright 2026 Health Care Service Corporation. All Rights Reserved.
Verint is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Illinois.
File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe® Reader® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at https://www.adobe.com/trust/accessibility.html. ![]()
You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. Some sites may require you to agree to their terms of use and privacy policy.
Powered by Verint