Get answers to frequently asked questions.
Get answers to frequently asked questions.
All of my claims submitted to BCBS Community Health Plans are being rejected without verification. I have submitted them through multiple methods, but BCBS does not appear to recognize the claims. I am looking for guidance on how to resolve this issue and ensure my claims are properly received and processed.
Hello, For assistance with Community Health Plan claims, you will need to call the member services number on the member's ID card. ~ HC
I have the members ID and have entered the prefix and numbers as it is on the card and have gotten the same results. No claims processing
You will need to call the customer service number on their ID card for assistance. ~ HC
You will need to call the customer service number on their ID card for assistance. ~ HC
Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association
© Copyright 2026 Health Care Service Corporation. All Rights Reserved.
Verint is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Illinois.
File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe® Reader® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at https://www.adobe.com/trust/accessibility.html. ![]()
You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. Some sites may require you to agree to their terms of use and privacy policy.
Powered by Verint