Out of State Plans

JeffreyC 5 days ago

I am having ongoing challenges related to billing local BCBS for out of state plans. My calls to the provider hotline are routed to the out of state plans, but from what I understand the problem solving should occur with the local BCBS. My issue seems to be across multiple clients. I am located in chicago and unable to reach anyone locally. Can someone contact me or provide me a number to speak with someone.

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0 BCBSIL Connect Team 5 days ago

Hi Jeffrey, If you could send us a private message with some additional information on the types of billing issues you've been having, we can help you find the right area of provider services to assist you with this. ~ HC
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0 JeffreyC 5 days ago in reply to BCBSIL Connect Team

Hi- I submit billing to BCBSIL. For clients who have BCBS insurance from other states, my claims aren't being processed and random status codes (Code 88, Code 82) are showing on availity. I call both the provider line on the clients card and am being told I am not in network or they can't find the claim. I am told to contact local BCBSIL. I call BCBSIL and get redirected once I enter the clients member ID back to the plan I originally called. I am stuck in a loop attempting to get these resolved. What additional information do you need?
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0 BCBSIL Connect Team 5 days ago in reply to JeffreyC

I am not located in the provider area. The email address I provided will be able to assist you. ~ HC
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0 BCBSIL Connect Team 5 days ago in reply to JeffreyC

I am not located in the provider area. The email address I provided will be able to assist you. ~ HC
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Out of State Plans