I'm able to reset my password and attempt to login. But it says the error below. "The information you gave us doesn't match with any members in our records. Please try again. If you need help, please call the Customer Service number on your member ID card." I verified the destination URL was correct and not a phishing scam.

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Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
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FAQs

I keep getting emails saying CLAIM NOTIFICATION. However, I haven't had a plan in years.