Get answers to frequently asked questions.
It seems that for sometime now there have been no live representatives to answer provider's questions. All options when I call in are either fully automated responses or require a claim number.
I am interested in questions that are not realtive to any of the options, therefore, I also do not have a claim number associated with the call.
I have tried many options on the provider call line but nothing will get me to a live representative. As providers do we no longer have an option to speak with a live representative?
Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
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