Connect Community

Never received my id card and do not know my member id number. Cannot log in or register for digital card without the member id number. Was told via phone call someone would email me info and I never received email.

Need member id card. I do not know my member id number because I never received my welcome letter or card. I cannot log in or register. I need to see a doctor but am unable to without my member id. I called 10 days ago and was supposed to get an email which I never got. I am unable to wait on another hour long phone call. I see other posts saying to send private message but how?

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

Verint is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Illinois.

File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe^® Reader^® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at https://www.adobe.com/trust/accessibility.html.

You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. Some sites may require you to agree to their terms of use and privacy policy.

FAQs

Never received my id card and do not know my member id number. Cannot log in or register for digital card without the member id number. Was told via phone call someone would email me info and I never received email.