Get answers to frequently asked questions.
Get answers to frequently asked questions.
Anytime I try to register for a new online account, once I hit submit nothing happens. I've tried on a computer and on my cell phone through the app.
I have all of my information. I'm not receiving any error messages. Just nothing is happening when I click submit.
Hello, If you'd like to send us a private message our team can look into what's going on. ~ KW
Hello, If you'd like to send us a private message our team can look into what's going on. ~ KW
Nevermind I was able to resolve it on my own.
If you hover over our username there will be an option to send a private message. ~ KW
Yes, how do I do that?
Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association
© Copyright 2026 Health Care Service Corporation. All Rights Reserved.
Verint is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Illinois.
File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe® Reader® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at https://www.adobe.com/trust/accessibility.html. ![]()
You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. Some sites may require you to agree to their terms of use and privacy policy.
Powered by Verint