Is it too late to apply for coverage for January 2018?

I missed the deadline for Open Enrollment due to being overseas and because the BCBS website kept crashing on Dec 15.

Although still overseas, I called and called Customer Service hoping for some help, they kept bouncing me around from agent to agent, and my application was never submitted. I had to hang up after being on the phone for almost an hour and ended up with a ridiculous phone bill.

What can I do?!

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