Get answers to frequently asked questions.
Log in to our community to ask questions, rate articles, comment and more.
I have a PPO plan how do I order a breast pump I do not need a hospital grade pump
I THINK it's PMSI in Bellevue. That's who I ended up ordering from but I got the Synergy Gold instead and bought willows.
Hello, I'm responding to you on your private message. ~ HC
Which site had the Elvie for $150?
Hi Moonmama, Coverage information can vary from plan to plan, so we need to look at your specific benefit information to make sure we're giving you the correct information. If you'd like to send us a private message we can have someone check on this for you. ~ Kayla
Not sure why they can't just tell us and why they have to keep it private? I need to know about it too.
Hello, If you would like to send us a private message, I can have our team check on that for you. ~ Heather
Hi, I am unable to reach someone at customer service - I keep getting connected as a healthcare provider vs a member. Can you clarify how long I have to order my breast pump after my baby is born? Thanks!
The answer I got was both helpful and not but it sounds like any DME place that is in network, didn't have to be local. Aeroflow hasn't resolved but they are in network and a bunch of other places. Only found the Elvie for $150 though, not willow
Hello, I'm responding to you on your private message. ~ Heather
Hello, If you could send us a private message, I can have our team check on this for you. ~ Heather