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Hello there!
My coverage plan started back in April and all premiums being regularly taken from my paycheck - but to this day I have not received the "Welcoming letter" you talk about, nor the physical cards.
Actually; God forbid something happens - I have no member number, policy number, plan or whatever information needed to use, zip, nul, nada! Is there any way to resolve this problem or do I have to wait another two or maybe even six months?
Thanks in advance.
Ben
Hi Ben, I'm sorry to hear you haven't received this information. If you could send us a private message, I can look into this for you. ~ Heather