With a crossover claim why doesn't the initial claim show up in Availity? it only shows the claim that denied as a duplicate? Why can't you reach a person? There is no way to get a person to inquire about cash dates or if need be a front and back copy of a check.
Hello, If you'd like to send us a private message we can have someone in our provider services department contact you to help. ~ Kayla
Kayla I am sorry I don't know how to send a private message or is this private?
This is not a private message. There is a button on the right-hand side of this page that says Private Message Us; you can click on that to send us a private message. ~ Kayla
did you get the private message
We have responded to your private message. ~ Kayla
Geesh I feel like a din dong. Miss Kayla I can't see your message it just says you responded
We did gt your response. Thank you. ~ Kayla
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