Get answers to frequently asked questions.
Get answers to frequently asked questions.
I want to cancel my membership for going to the gym. How do I go about this?
If it’s similar to most gym memberships, the first step is to check your original membership agreement or confirmation email. That usually explains the cancellation policy (notice period, fees, etc.)
In many cases, gyms require you to:
Cancel in person at the front desk
Submit a written request/email to customer support
Also, you might want to ask them what the process is if you decide to rejoin later. Some gyms require you to sign up again using a digital membership card if you take a new membership in the future.
I’d recommend contacting the gym directly (either by phone or stopping by) and asking them exactly what they need to process the cancellation. Make sure to get written confirmation once it’s done so you don’t get charged again.
Hope that helps.
Hello, You will need to speak directly with our fitness program about this. You can reach them at 888-762-2583. ~ Heather
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