Please explain to me why your ride program automated system keeps hanging up on me.You already blew off the pickup time for my ride and according to the driver you gave them the incorrect time of the appointment.You need to fix this .

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0 BCBSIL Connect Team over 2 years ago

Hi Vernon, I'm sorry you've had such a frustrating experience. Because your policy is handled by a specialized area, you will need to call the customer service number on the back of your ID card regarding your concerns. ~ Heather
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0 BCBSIL Connect Team over 2 years ago

Hi Vernon, I'm sorry you've had such a frustrating experience. Because your policy is handled by a specialized area, you will need to call the customer service number on the back of your ID card regarding your concerns. ~ Heather
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Please explain to me why your ride program automated system keeps hanging up on me.You already blew off the pickup time for my ride and according to the driver you gave them the incorrect time of the appointment.You need to fix this .