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You went through Open Enrollment. You studied . . . you’re all set. But suddenly, you need to make a change!
Did you change your name or address or other contact details? You want to be sure all that information is correct so you get updates when you need them. In fact, just to be safe, you may want to consider forwarding your mail through the post office, or choosing to go paperless through Blue Access for MembersSM (BAM), while the changes you asked for are being made.
Have an even bigger change? Did you get married or start a family? Do you need to add your spouse because he or she changed jobs? Your ability to make a change to your health insurance account depends on two things – 1) the policy you have, and 2) the change you need to make.
So, be sure to put updating your health insurance at the top of your to-do list. You may need to gather documents. You may have a deadline to make your changes. Some changes can even make you eligible for a Special Enrollment Period!
Some Questions to Ask Yourself
Originally published June 2, 2015; Revised 2018
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