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“A good marriage is each for the other and two against the world.” -Robert Brault
After many years of marriage and health obstacles, Cherry and her husband still look at each other with admiration. They are a beautiful example of how to weather a health storm as a couple.
When Cherry’s husband was diagnosed with congestive heart failure and needed surgery, Cherry struggled to make sense of all that was happening in her family life. “I was hanging by a thread.” Cherry said.
Cherry was dedicated to helping her husband get better and providing for her family; therefore, she continued to work while he recovered from heart surgery. Despite her hard work and dedication, Cherry still needed help.
Do You Have a Story to Tell?*Share your story with Blue Cross and Blue Shield and you could be featured in a Member Voice video like the Rice couple. Write to us. Along with your story, include your name, phone number and email address. We’re looking for stories about any part of your experience with us, from customer service and sales to online, claims or care management.
*DisclaimerThe video above is the non-paid testimonial of a Blue Cross and Blue Shield of Illinois member. Not all products and services mentioned are available for all Plans. For more complete details, including benefits, limitations and exclusions, please refer to your certificate of coverage. Blue Cross and Blue Shield of Illinois is a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.
My husband was diagnosed with congestive heart failureand was hospitalized. And it was a very trying time. It was just horrible because it seemed like one thing after another just kept happening. I was hanging by a thread. My name is Cherry Rice. I've been a Blue Cross Blue Shield member for more than 15 years. I was on my way to the hospital, and I had been told that my dad had had a stroke. So I was crying. And the phone rang. It was a Blue Cross Blue Shield case manager, and his name was Myron. Myron listened to me. He asked me how I was doing. He probably could tell I was choked up. He asked me what's going on. And I told him at the time that my father had been hospitalized, and he had a stroke. We talked. He asked me how my husband was doing. And I had explained that my husband was diagnosed with something that they really didn't have a cure for. And so it was hard for me to tell Myron that. But he just kind of put me at ease, like a brother calling me. And he provided resources. I asked about what I could do to get some care for my husband because I was still working. And he said that we could get a nurse, and that he would make that contact for me. And of course, I was close to tears, like I am now. He called me back the next day to make sure I had called the people he'd indicated that I should call. I had. A few days later, the nurse who he had recommended, she called. So everything that he said, it was real. And I guess one of the most heartfelt things he said was, the one thing you do have is time. So I felt like he had put hope back of my heart, that I could make it, that I could go on. At that point, he was my friend.
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