Get answers to frequently asked questions.
I've already been on the phone to fix the issue with my birth month and was able to get in. Now I can't get in at all. I've done the lost username/password thing twice and my credentials were correct yet I still keep getting this S**t:
"The information you gave us doesn't match with any members in our records. Please try again. If you need help, please call the Internet Help Desk at 1-888-706-0583."
It has been nearly an entire month like this and I was just sent a bill for the next month(of course THAT works).
If I have to call again and get shuffled off to another office in india with terrible reception, I'm just gonna cancel my policy.
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