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I recently received two emails from BCBSIL. BCBSIL was my supplemental medical insurance provider until Dec. 31, 2022. If I have existing claims, I am unable to login to my previous account using my previous login and password. How do I find out if I have existing claims? Or are the emails SPAM?
An update related to one or more of your recent claim(s) is available to view online. Please log in to your Blue Access for MembersSM account for more information.
2 Ways to View Claims Info:
Your mobile browser:Select the Claims Center tile
Your desktop:Navigate to Claims
If you have questions, please contact Customer Service. You can find the number listed on your member ID card and in our mobile app.
Thank you for choosing Blue Cross and Blue Shield of Illinois and for using Blue Access for Members.
Hello, Starting on Feb. 2, we sent a claims' notification email to current and former members in error. Please disregard the email. You do not need to log into Blue Access for Members or call Customer Service. We apologize for any inconvenience. ~ KW
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