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We received a refund request for a patient. We sent a refund check and it cleared our bank but BCBS still recouped money from other EOBs. I've tried getting a representative but can't get a real person on the phone. I want to get our money back. What do I need to do to get this done?
Hello, If you could send us a private message, I can have someone from provider services give you a call about this. ~ HC
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